{"id":10560,"date":"2025-03-20T08:01:04","date_gmt":"2025-03-19T23:01:04","guid":{"rendered":"https:\/\/m365jp.net\/?p=10560"},"modified":"2025-03-20T08:15:10","modified_gmt":"2025-03-19T23:15:10","slug":"servicerestored-ex1035922-exchange-online-some-users-may-be-unable-to-search-in-exchange-online-using-outlook-on-the-web-or-the-new-outlook-client-2","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-03-20-servicerestored-ex1035922-exchange-online-some-users-may-be-unable-to-search-in-exchange-online-using-outlook-on-the-web-or-the-new-outlook-client-2","title":{"rendered":"[serviceRestored] EX1035922 | Exchange Online | Some users may be unable to search in Exchange Online using Outlook on the web or the new Outlook client"},"content":{"rendered":"
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EX1035922 | Exchange Online | Some users may be unable to search in Exchange Online using Outlook on the web or the new Outlook client<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been unable to search in Exchange Online using Outlook on the web or the new Outlook client.<\/td>\n<\/tr>\n
Last Updated<\/th>\n03\/19\/2025 22:13:58<\/td>\n<\/tr>\n
Start Time<\/th>\n03\/18\/2025 02:00:00<\/td>\n<\/tr>\n
End Time<\/th>\n03\/19\/2025 20:05:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be unable to search in Exchange Online using Outlook on the web or the new Outlook client<\/p>\n

User impact: Users may have been unable to search in Exchange Online using Outlook on the web or the new Outlook client.<\/p>\n

More info: Affected users may have seen the following error message “We didn’t find anything, try a different keyword” when performing searches in Exchange Online.<\/p>\n

As a workaround, users may have been able to yield results using a filter in their search criteria i.e. ‘Inbox’ under folder names, in addition to a string query.<\/p>\n

Final status: After validating with a subset of affected users, we’ve confirmed that impact is resolved. For affected users that are still experiencing search failures, restarting or refreshing Outlook on the web or the new Outlook client will resolve any lingering search issues.<\/p>\n

Scope of impact: Impact was specific to some users, who were served through the affected infrastructure, attempting to search in Exchange Online.<\/p>\n

Start time: Thursday, March 13, 2025, at 3:34 AM UTC<\/p>\n

End time: Wednesday, March 19, 2025, at 8:05 PM UTC<\/p>\n

Root cause: A recent Exchange Online update introduced a code error, which caused some users to have been unable to search in Exchange Online using Outlook on the web or the new Outlook client.<\/p>\n

Next steps:
– We’re continuing to analyze and evaluate the affected Exchange Online update that introduced the code error to understand why impact wasn’t caught during the update testing and validation phase. This will help to prevent similar impact from occurring in future and to continue our ongoing efforts to improve the resiliency of our service for all users.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001Outlook on the web\u307e\u305f\u306f\u65b0\u3057\u3044 Outlook \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3092\u4f7f\u7528\u3057\u3066Exchange Online\u3067\u691c\u7d22\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c Outlook on the web \u307e\u305f\u306f\u65b0\u3057\u3044 Outlook \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3092\u4f7f\u7528\u3057\u3066 Exchange Online \u3067\u691c\u7d22\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u306f\u3001Exchange Online \u3067\u691c\u7d22\u3092\u5b9f\u884c\u3059\u308b\u3068\u304d\u306b “\u4f55\u3082\u898b\u3064\u304b\u308a\u307e\u305b\u3093\u3067\u3057\u305f\u3002\u5225\u306e\u30ad\u30fc\u30ef\u30fc\u30c9\u3092\u8a66\u3057\u3066\u304f\u3060\u3055\u3044” \u3068\u3044\u3046\u30a8\u30e9\u30fc \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u898b\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u56de\u907f\u7b56\u3068\u3057\u3066\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u691c\u7d22\u6761\u4ef6\u306e\u30d5\u30a3\u30eb\u30bf\u30fc (\u6587\u5b57\u5217\u30af\u30a8\u30ea\u306b\u52a0\u3048\u3066\u3001\u30d5\u30a9\u30eb\u30c0\u30fc\u540d\u306e\u4e0b\u306e “\u53d7\u4fe1\u30c8\u30ec\u30a4” \u306a\u3069) \u3092\u4f7f\u7528\u3057\u3066\u7d50\u679c\u3092\u751f\u6210\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6700\u7d42\u30b9\u30c6\u30fc\u30bf\u30b9: \u5f71\u97ff\u3092\u53d7\u3051\u305f\u30e6\u30fc\u30b6\u30fc\u306e\u4e00\u90e8\u3067\u691c\u8a3c\u3092\u884c\u3063\u305f\u7d50\u679c\u3001\u5f71\u97ff\u304c\u89e3\u6c7a\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002\u691c\u7d22\u30a8\u30e9\u30fc\u304c\u5f15\u304d\u7d9a\u304d\u767a\u751f\u3057\u3066\u3044\u308b\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u306e\u5834\u5408\u306f\u3001Outlook on the web\u307e\u305f\u306f\u65b0\u3057\u3044 Outlook \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3092\u518d\u8d77\u52d5\u307e\u305f\u306f\u66f4\u65b0\u3059\u308b\u3068\u3001\u9577\u5f15\u304f\u691c\u7d22\u306e\u554f\u984c\u304c\u89e3\u6c7a\u3055\u308c\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u5f71\u97ff\u306f\u3001\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u901a\u3058\u3066 Exchange Online \u3067\u691c\u7d22\u3092\u8a66\u307f\u305f\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u7279\u6709\u306e\u3082\u306e\u3067\u3057\u305f\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2025 \u5e74 3 \u6708 13 \u65e5\u6728\u66dc\u65e5\u306e\u5348\u524d 3 \u6642 34 \u5206 (UTC)<\/p>\n

\u7d42\u4e86\u6642\u523b: 2025 \u5e74 3 \u6708 19 \u65e5 (\u6c34) 8:05 PM UTC<\/p>\n

\u6839\u672c\u539f\u56e0: \u6700\u8fd1\u306eExchange Online\u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u3067\u306f\u3001\u30b3\u30fc\u30c9 \u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u3001\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304cOutlook on the web\u307e\u305f\u306f\u65b0\u3057\u3044 Outlook \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3092\u4f7f\u7528\u3057\u3066Exchange Online\u3092\u691c\u7d22\u3067\u304d\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– Microsoft \u306f\u3001\u30b3\u30fc\u30c9 \u30a8\u30e9\u30fc\u3092\u5f15\u304d\u8d77\u3053\u3057\u305f\u5f71\u97ff\u3092\u53d7\u3051\u308b Exchange Online \u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u5206\u6790\u3068\u8a55\u4fa1\u3092\u7d99\u7d9a\u3057\u3066\u884c\u3044\u3001\u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u30c6\u30b9\u30c8\u3068\u691c\u8a3c\u30d5\u30a7\u30fc\u30ba\u3067\u5f71\u97ff\u304c\u30ad\u30e3\u30c3\u30c1\u3055\u308c\u306a\u304b\u3063\u305f\u7406\u7531\u3092\u7406\u89e3\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u4eca\u5f8c\u540c\u69d8\u306e\u5f71\u97ff\u304c\u767a\u751f\u3059\u308b\u306e\u3092\u9632\u304e\u3001\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5bfe\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u306e\u30ec\u30b8\u30ea\u30a8\u30f3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306e\u7d99\u7d9a\u7684\u306a\u53d6\u308a\u7d44\u307f\u3092\u7d99\u7d9a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u306f\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

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