{"id":10602,"date":"2025-03-24T09:00:56","date_gmt":"2025-03-24T00:00:56","guid":{"rendered":"https:\/\/m365jp.net\/?p=10602"},"modified":"2025-03-24T09:15:32","modified_gmt":"2025-03-24T00:15:32","slug":"servicedegradation-ex1030895-exchange-online-some-users-may-encounter-non-delivery-report-ndr-failures-when-sending-or-receiving-email-messages-38","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-03-24-servicedegradation-ex1030895-exchange-online-some-users-may-encounter-non-delivery-report-ndr-failures-when-sending-or-receiving-email-messages-38","title":{"rendered":"[serviceDegradation] EX1030895 | Exchange Online | Some users may encounter Non-Delivery Report (NDR) failures when sending or receiving email messages"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">EX1030895 | Exchange Online | Some users may encounter Non-Delivery Report (NDR) failures when sending or receiving email messages<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>advisory<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Some users may encounter NDR failures when sending or receiving email messages in Exchange Online.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>03\/23\/2025 23:30:20<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>03\/09\/2025 12:07:00<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Some users may encounter Non-Delivery Report (NDR) failures when sending or receiving email messages<\/p>\n<p>  User impact: Some users may encounter NDR failures when sending or receiving email messages in Exchange Online.<\/p>\n<p>  More info: We expect the impact to be mitigated for a majority of our users; however, we remain focused on ensuring this incident is fully resolved.<\/p>\n<p>  Users may receive an NDR containing an error stating &#8220;554 5.6.0 Corrupt message content&#8221;.<\/p>\n<p>  Additionally, users may intermittently receive calendar invite email messages as a plain text message containing winmail.dat attachments.<\/p>\n<p>  Users may be able to send affected messages by attempting to resend. This may not be effective for all users.<\/p>\n<p>  Current status: We&#8217;ve determined that resending email messages for a limited set of customers has been successful. We&#8217;re now preparing the remaining affected infrastructure to apply the same steps. Once preparation is complete, we&#8217;ll proceed with resending   all remaining affected messages.<\/p>\n<p>  Scope of impact: Some users serviced by the impacted portion of infrastructure sending or receiving email in Exchange Online may be affected, although impact is limited to a small subset of messages.<\/p>\n<p>  Start time: Sunday, March 9, 2025, at 12:07 PM UTC<\/p>\n<p>  Preliminary root cause: A recent change to caching logic introduced a condition where messages with specific properties are cached, and subsequent messages containing those same cached properties are then rejected, resulting in NDR errors.<\/p>\n<p>  Next update by: Monday, March 24, 2025, at 3:00 AM UTC<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u9001\u53d7\u4fe1\u6642\u306b\u914d\u4fe1\u4e0d\u80fd\u30ec\u30dd\u30fc\u30c8 (NDR) \u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001Exchange Online\u3067\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u9001\u53d7\u4fe1\u3059\u308b\u3068\u304d\u306b NDR \u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u8a73\u7d30: \u5927\u591a\u6570\u306e\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff\u304c\u8efd\u6e1b\u3055\u308c\u308b\u3053\u3068\u3092\u671f\u5f85\u3057\u3066\u3044\u307e\u3059\u3002\u305f\u3060\u3057\u3001\u3053\u306e\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u3092\u5b8c\u5168\u306b\u89e3\u6c7a\u3059\u308b\u3053\u3068\u306b\u5f15\u304d\u7d9a\u304d\u6ce8\u529b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u306f\u3001&#8221;554 5.6.0 Corrupt message content&#8221; \u3068\u3044\u3046\u30a8\u30e9\u30fc\u3092\u542b\u3080 NDR \u3092\u53d7\u3051\u53d6\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u3055\u3089\u306b\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u3001winmail.dat\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u542b\u3080\u30d7\u30ec\u30fc\u30f3 \u30c6\u30ad\u30b9\u30c8 \u30e1\u30c3\u30bb\u30fc\u30b8\u3068\u3057\u3066\u3001\u4e88\u5b9a\u8868\u306e\u62db\u5f85\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u65ad\u7d9a\u7684\u306b\u53d7\u4fe1\u3059\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u518d\u9001\u4fe1\u3092\u8a66\u307f\u308b\u3053\u3068\u3067\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u9001\u4fe1\u3067\u304d\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u306f\u3001\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u6709\u52b9\u3067\u3042\u308b\u3068\u306f\u9650\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>  \u73fe\u5728\u306e\u30b9\u30c6\u30fc\u30bf\u30b9: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5bfe\u3057\u3066\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u518d\u9001\u4fe1\u304c\u6210\u529f\u3057\u3066\u3044\u308b\u3068\u5224\u65ad\u3057\u307e\u3057\u305f\u3002\u73fe\u5728\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u6b8b\u308a\u306e\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306b\u3064\u3044\u3066\u3082\u3001\u540c\u3058\u624b\u9806\u3092\u9069\u7528\u3059\u308b\u305f\u3081\u306e\u6e96\u5099\u3092\u3057\u3066\u3044\u307e\u3059\u3002\u6e96\u5099\u304c\u5b8c\u4e86\u3057\u305f\u3089\u3001\u6b8b\u308a\u306e\u5f71\u97ff\u3092\u53d7\u3051\u308b\u3059\u3079\u3066\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u518d\u9001\u4fe1\u306b\u9032\u307f\u307e\u3059\u3002<\/p>\n<p>  \u5f71\u97ff\u306e\u7bc4\u56f2: Exchange Online \u3067\u96fb\u5b50\u30e1\u30fc\u30eb\u3092\u9001\u53d7\u4fe1\u3059\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u5f71\u97ff\u3092\u53d7\u3051\u308b\u90e8\u5206\u306b\u3088\u3063\u3066\u30b5\u30fc\u30d3\u30b9\u3092\u53d7\u3051\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u5f71\u97ff\u306f\u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u5c0f\u3055\u306a\u30b5\u30d6\u30bb\u30c3\u30c8\u306b\u9650\u5b9a\u3055\u308c\u307e\u3059\u3002<\/p>\n<p>  \u958b\u59cb\u6642\u9593: 2025 \u5e74 3 \u6708 9 \u65e5 (\u65e5) 12:07 PM UTC<\/p>\n<p>  \u66ab\u5b9a\u7684\u306a\u6839\u672c\u539f\u56e0: \u30ad\u30e3\u30c3\u30b7\u30e5 \u30ed\u30b8\u30c3\u30af\u306e\u6700\u8fd1\u306e\u5909\u66f4\u306b\u3088\u308a\u3001\u7279\u5b9a\u306e\u30d7\u30ed\u30d1\u30c6\u30a3\u3092\u6301\u3064\u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u30ad\u30e3\u30c3\u30b7\u30e5\u3055\u308c\u3001\u540c\u3058\u30ad\u30e3\u30c3\u30b7\u30e5\u3055\u308c\u305f\u30d7\u30ed\u30d1\u30c6\u30a3\u3092\u542b\u3080\u5f8c\u7d9a\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u62d2\u5426\u3055\u308c\u3001NDR \u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u3068\u3044\u3046\u6761\u4ef6\u304c\u5c0e\u5165\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n<p>  \u6b21\u306e\u66f4\u65b0: 2025\u5e743\u670824\u65e5(\u6708)\u5348\u524d3:00 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>EX1030895 | Exchange Online | Some users may encounter Non-Delivery Report (NDR) failures when sending or rece [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-10602","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/10602","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=10602"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/10602\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=10602"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=10602"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=10602"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}