{"id":10738,"date":"2025-03-29T13:01:11","date_gmt":"2025-03-29T04:01:11","guid":{"rendered":"https:\/\/m365jp.net\/?p=10738"},"modified":"2025-03-29T13:07:09","modified_gmt":"2025-03-29T04:07:09","slug":"servicerestored-ex1041375-exchange-online-users-may-be-unable-to-view-email-content-when-opening-pdf-attachments-in-shared-mailboxes-in-outlook-on-the-web","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-03-29-servicerestored-ex1041375-exchange-online-users-may-be-unable-to-view-email-content-when-opening-pdf-attachments-in-shared-mailboxes-in-outlook-on-the-web","title":{"rendered":"[serviceRestored] EX1041375 | Exchange Online | Users may be unable to view email content when opening PDF attachments in shared mailboxes in Outlook on the web"},"content":{"rendered":"
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EX1041375 | Exchange Online | Users may be unable to view email content when opening PDF attachments in shared mailboxes in Outlook on the web<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been unable to view email content when opening PDF attachments in shared mailboxes in Outlook on the web.<\/td>\n<\/tr>\n
Last Updated<\/th>\n03\/29\/2025 03:21:53<\/td>\n<\/tr>\n
Start Time<\/th>\n02\/11\/2025 16:00:00<\/td>\n<\/tr>\n
End Time<\/th>\n03\/28\/2025 01:00:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may be unable to view email content when opening PDF attachments in shared mailboxes in Outlook on the web<\/p>\n

User impact: Users may have been unable to view email content when opening PDF attachments in shared mailboxes in Outlook on the web.<\/p>\n

Title: Users may be unable to view email content when opening PDF attachments in shared mailboxes in Outlook on the web<\/p>\n

User impact: Users may have been unable to view email content when opening PDF attachments in shared mailboxes in Outlook on the web.<\/p>\n

More info: Users may have seen the following error message when attempting to open PDF attachments in Outlook on the web, “Your message can’t be displayed right now.”<\/p>\n

Final status: We\u2019ve validated that the aforementioned fix has saturated throughout the affected infrastructure and remediated the issue.<\/p>\n

Scope of impact: Any user who tried to open PDF attachments in any shared mailbox in Outlook on the web may have been impacted.<\/p>\n

Start time: Tuesday, February 11, 2025, at 4:00 PM UTC<\/p>\n

End time: Friday, March 28, 2025, at 1:00 AM UTC<\/p>\n

Root cause: A recent service update, intended to improve code manageability and future feature development, was inadvertently causing impact.<\/p>\n

Next steps:
– We’ll review our service update validation process to identify possible refinements in order to prevent similar instances of this issue in the future.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: Outlook on the web \u306e\u5171\u6709\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u3067 PDF \u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u958b\u304f\u3068\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u30e1\u30fc\u30eb\u306e\u5185\u5bb9\u3092\u8868\u793a\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c Outlook on the web \u306e\u5171\u6709\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u3067 PDF \u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u958b\u304f\u3068\u304d\u306b\u3001\u96fb\u5b50\u30e1\u30fc\u30eb\u306e\u5185\u5bb9\u3092\u8868\u793a\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u30bf\u30a4\u30c8\u30eb: Outlook on the web \u306e\u5171\u6709\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u3067 PDF \u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u958b\u304f\u3068\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u30e1\u30fc\u30eb\u306e\u5185\u5bb9\u3092\u8868\u793a\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c Outlook on the web \u306e\u5171\u6709\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u3067 PDF \u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u958b\u304f\u3068\u304d\u306b\u3001\u96fb\u5b50\u30e1\u30fc\u30eb\u306e\u5185\u5bb9\u3092\u8868\u793a\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30: Outlook on the web \u3067 PDF \u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u958b\u3053\u3046\u3068\u3059\u308b\u3068\u3001”\u73fe\u5728\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u8868\u793a\u3067\u304d\u307e\u305b\u3093” \u3068\u3044\u3046\u30a8\u30e9\u30fc \u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u8868\u793a\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6700\u7d42\u30b9\u30c6\u30fc\u30bf\u30b9: \u524d\u8ff0\u306e\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u304c\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u5168\u4f53\u3067\u98fd\u548c\u72b6\u614b\u306b\u306a\u3063\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u3001\u554f\u984c\u3092\u4fee\u5fa9\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: Outlook on the web\u306e\u5171\u6709\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u3067 PDF \u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u958b\u3053\u3046\u3068\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u5f71\u97ff\u3092\u53d7\u3051\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2025 \u5e74 2 \u6708 11 \u65e5 (\u706b) 4:00 PM UTC<\/p>\n

\u7d42\u4e86\u6642\u523b: 2025 \u5e74 3 \u6708 28 \u65e5(\u91d1) 1:00 AM UTC<\/p>\n

\u6839\u672c\u539f\u56e0: \u30b3\u30fc\u30c9\u7ba1\u7406\u6027\u3068\u5c06\u6765\u306e\u6a5f\u80fd\u958b\u767a\u3092\u6539\u5584\u3059\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u305f\u6700\u8fd1\u306e\u30b5\u30fc\u30d3\u30b9\u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u304c\u3001\u8aa4\u3063\u3066\u5f71\u97ff\u3092\u4e0e\u3048\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u4eca\u5f8c\u3001\u3053\u306e\u554f\u984c\u306e\u540c\u69d8\u306e\u4e8b\u4f8b\u3092\u9632\u3050\u305f\u3081\u306b\u3001\u30b5\u30fc\u30d3\u30b9\u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u691c\u8a3c\u30d7\u30ed\u30bb\u30b9\u3092\u898b\u76f4\u3057\u3066\u3001\u53ef\u80fd\u306a\u6539\u5584\u3092\u7279\u5b9a\u3057\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u306f\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

EX1041375 | Exchange Online | Users may be unable to view email content when opening PDF attachments in shared […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-10738","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/10738","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=10738"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/10738\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=10738"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=10738"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=10738"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}