{"id":10741,"date":"2025-03-29T20:01:07","date_gmt":"2025-03-29T11:01:07","guid":{"rendered":"https:\/\/m365jp.net\/?p=10741"},"modified":"2025-03-29T20:04:29","modified_gmt":"2025-03-29T11:04:29","slug":"servicedegradation-mo1041132-microsoft-365-suite-users-were-unable-to-use-ediscovery-services-and-features","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-03-29-servicedegradation-mo1041132-microsoft-365-suite-users-were-unable-to-use-ediscovery-services-and-features","title":{"rendered":"[serviceDegradation] MO1041132 | Microsoft 365 suite | Users were unable to use eDiscovery services and features"},"content":{"rendered":"
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MO1041132 | Microsoft 365 suite | Users were unable to use eDiscovery services and features<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers were unable to use eDiscovery services and features in Purview eDiscovery.<\/td>\n<\/tr>\n
Last Updated<\/th>\n03\/29\/2025 10:17:57<\/td>\n<\/tr>\n
Start Time<\/th>\n03\/25\/2025 18:45:00<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users were unable to use eDiscovery services and features<\/p>\n

User impact: Users were unable to use eDiscovery services and features in Purview eDiscovery.<\/p>\n

More info: All users were unable to export search results, or items from a review from eDiscovery.<\/p>\n

All users could create a case, search for content, evaluate and refine search results, and use review sets to manage content.<\/p>\n

Additionally, existing eDiscovery holds were not impacted by this event and continue to preserve content as configured. However, creating new eDiscovery holds during the impact duration may have failed to complete.<\/p>\n

Current Status: The deployment to the Government clouds is complete and all Microsoft Purview eDiscovery functionality has been restored. <\/p>\n

Our engineering team will continue to remain fully engaged throughout the remainder of the weekend to closely monitor the service. We will keep the Service Health Dashboard communication open as customers resume running eDiscovery activities that may have been delayed during this event.<\/p>\n

Scope of impact: Any user or admin attempting to perform actions via eDiscovery were affected.<\/p>\n

Start time: Tuesday, March 25, 2025, at 6:45 PM UTC<\/p>\n

End time: Saturday, March 29, 2025, at 10:15 AM UTC<\/p>\n

Preliminary root cause: A recent change intended to improve a section of infrastructure responsible for Purview functionality became degraded and resulted in impact.<\/p>\n

Next update by: Monday, March 31, 2025, at 11:59 PM UTC<\/td>\n<\/tr>\n

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\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306f\u3001Purview \u96fb\u5b50\u60c5\u5831\u958b\u793a\u306e\u96fb\u5b50\u60c5\u5831\u958b\u793a\u30b5\u30fc\u30d3\u30b9\u3068\u6a5f\u80fd\u3092\u4f7f\u7528\u3067\u304d\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n

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\u73fe\u5728\u306e\u72b6\u614b: \u653f\u5e9c\u6a5f\u95a2\u5411\u3051\u30af\u30e9\u30a6\u30c9\u3078\u306e\u30c7\u30d7\u30ed\u30a4\u304c\u5b8c\u4e86\u3057\u3001\u3059\u3079\u3066\u306e Microsoft Purview \u96fb\u5b50\u60c5\u5831\u958b\u793a\u6a5f\u80fd\u304c\u5fa9\u5143\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n

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\u958b\u59cb\u6642\u9593: 2025 \u5e74 3 \u6708 25 \u65e5\u706b\u66dc\u65e5\u5348\u5f8c 6 \u6642 45 \u5206 (UTC)<\/p>\n

\u7d42\u4e86\u6642\u523b: 2025 \u5e74 3 \u6708 29 \u65e5(\u571f) 10:15 AM UTC<\/p>\n

\u66ab\u5b9a\u7684\u306a\u6839\u672c\u539f\u56e0: Purview \u6a5f\u80fd\u3092\u62c5\u5f53\u3059\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u30bb\u30af\u30b7\u30e7\u30f3\u3092\u6539\u5584\u3059\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u305f\u6700\u8fd1\u306e\u5909\u66f4\u304c\u52a3\u5316\u3057\u3001\u5f71\u97ff\u304c\u751f\u3058\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0: 2025\u5e743\u670831\u65e5(\u6708)\u5348\u5f8c11\u664259\u5206(UTC)<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MO1041132 | Microsoft 365 suite | Users were unable to use eDiscovery services and features Status serviceDegr […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-10741","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/10741","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=10741"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/10741\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=10741"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=10741"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=10741"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}