{"id":10834,"date":"2025-04-03T09:01:18","date_gmt":"2025-04-03T00:01:18","guid":{"rendered":"https:\/\/m365jp.net\/?p=10834"},"modified":"2025-04-03T09:07:47","modified_gmt":"2025-04-03T00:07:47","slug":"servicerestored-it1045821-microsoft-intune-users-may-be-unable-to-complete-mobile-device-management-mdm-enrollment-on-some-android-15-devices","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-04-03-servicerestored-it1045821-microsoft-intune-users-may-be-unable-to-complete-mobile-device-management-mdm-enrollment-on-some-android-15-devices","title":{"rendered":"[serviceRestored] IT1045821 | Microsoft Intune | Users may be unable to complete Mobile Device Management (MDM) enrollment on some Android 15 devices"},"content":{"rendered":"
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IT1045821 | Microsoft Intune | Users may be unable to complete Mobile Device Management (MDM) enrollment on some Android 15 devices<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been unable to complete MDM enrollment on some Android 15 devices.<\/td>\n<\/tr>\n
Last Updated<\/th>\n04\/02\/2025 23:27:19<\/td>\n<\/tr>\n
Start Time<\/th>\n02\/24\/2025 15:51:00<\/td>\n<\/tr>\n
End Time<\/th>\n04\/02\/2025 22:26:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may be unable to complete Mobile Device Management (MDM) enrollment on some Android 15 devices<\/p>\n

User impact: Users may have been unable to complete MDM enrollment on some Android 15 devices.<\/p>\n

More info: Users may have been blocked by the user experience (UX) when they tried to complete MDM enrollment on Corporate Owned Samsung S25 and A56 devices running Android 15 for Android Enterprise (AE) user based Corporate Owned Business Only (COBO) and Corporate Owned Profile Enrollment (COPE) enrollment scenarios.<\/p>\n

Final status: We’ve confirmed that our fix has fully deployed, and we’ve verified through service telemetry that this has remediated the issue.<\/p>\n

Scope of impact: This issue impacted users who were attempting to complete MDM enrollment on Corporate Owned Samsung S25 and A56 devices running Android 15 for AE user based COBO and COPE enrollment scenarios.<\/p>\n

Start time: Monday, February 24, 2025, at 3:51 PM UTC<\/p>\n

End time: Wednesday, April 2, 2025, at 10:26 PM UTC<\/p>\n

Root cause: A recent Android 15 update introduced changes to the UI, which caused the UX to be blocked in certain scenarios and resulted in impact.<\/p>\n

Next steps:
– We’re reviewing our Android 15 update processes so we can better identify similar UI issues during our testing and development process and avoid comparable impact in the future.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e Android 15 \u30c7\u30d0\u30a4\u30b9\u3067\u30e2\u30d0\u30a4\u30eb \u30c7\u30d0\u30a4\u30b9\u7ba1\u7406 (MDM) \u306e\u767b\u9332\u3092\u5b8c\u4e86\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u4e00\u90e8\u306e Android 15 \u30c7\u30d0\u30a4\u30b9\u3067\u3001\u30e6\u30fc\u30b6\u30fc\u304c MDM \u767b\u9332\u3092\u5b8c\u4e86\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30: Android Enterprise (AE) \u30e6\u30fc\u30b6\u30fc \u30d9\u30fc\u30b9\u306e\u4f01\u696d\u6240\u6709\u306e\u30d3\u30b8\u30cd\u30b9\u306e\u307f (COBO) \u304a\u3088\u3073\u4f01\u696d\u6240\u6709\u306e\u30d7\u30ed\u30d5\u30a1\u30a4\u30eb\u767b\u9332 (COPE) \u767b\u9332\u30b7\u30ca\u30ea\u30aa\u3067 Android 15 \u3092\u5b9f\u884c\u3057\u3066\u3044\u308b\u4f01\u696d\u6240\u6709\u306e Samsung S25 \u304a\u3088\u3073 A56 \u30c7\u30d0\u30a4\u30b9\u3067 MDM \u767b\u9332\u3092\u5b8c\u4e86\u3057\u3088\u3046\u3068\u3057\u305f\u3068\u304d\u306b\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u30e6\u30fc\u30b6\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9 (UX) \u306b\u3088\u3063\u3066\u30d6\u30ed\u30c3\u30af\u3055\u308c\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6700\u7d42\u72b6\u614b: \u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u304c\u5b8c\u5168\u306b\u30c7\u30d7\u30ed\u30a4\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u3001\u30b5\u30fc\u30d3\u30b9 \u30c6\u30ec\u30e1\u30c8\u30ea\u3092\u901a\u3058\u3066\u554f\u984c\u304c\u4fee\u5fa9\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u3053\u306e\u554f\u984c\u306f\u3001AE \u30e6\u30fc\u30b6\u30fc \u30d9\u30fc\u30b9\u306e COBO \u304a\u3088\u3073 COPE \u767b\u9332\u30b7\u30ca\u30ea\u30aa\u3067 Android 15 \u3092\u5b9f\u884c\u3057\u3066\u3044\u308b\u4f01\u696d\u6240\u6709\u306e Samsung S25 \u304a\u3088\u3073 A56 \u30c7\u30d0\u30a4\u30b9\u3067 MDM \u767b\u9332\u3092\u5b8c\u4e86\u3057\u3088\u3046\u3068\u3057\u3066\u3044\u305f\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u307e\u3057\u305f\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2025 \u5e74 2 \u6708 24 \u65e5\u6708\u66dc\u65e5\u5348\u5f8c 3 \u6642 51 \u5206 (UTC)<\/p>\n

\u7d42\u4e86\u6642\u523b: 2025 \u5e74 4 \u6708 2 \u65e5\u6c34\u66dc\u65e5\u306e\u5348\u5f8c 10 \u6642 26 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: \u6700\u8fd1\u306e Android 15 \u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3067\u306f UI \u306b\u5909\u66f4\u304c\u52a0\u3048\u3089\u308c\u305f\u305f\u3081\u3001\u7279\u5b9a\u306e\u30b7\u30ca\u30ea\u30aa\u3067 UX \u304c\u30d6\u30ed\u30c3\u30af\u3055\u308c\u3001\u5f71\u97ff\u304c\u751f\u3058\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– Android 15 \u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8 \u30d7\u30ed\u30bb\u30b9\u3092\u898b\u76f4\u3057\u3066\u3044\u308b\u306e\u306f\u3001\u30c6\u30b9\u30c8\u3068\u958b\u767a\u306e\u30d7\u30ed\u30bb\u30b9\u3067\u985e\u4f3c\u306e UI \u306e\u554f\u984c\u3092\u3088\u308a\u7684\u78ba\u306b\u7279\u5b9a\u3057\u3001\u5c06\u6765\u7684\u306b\u540c\u69d8\u306e\u5f71\u97ff\u3092\u56de\u907f\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u305f\u3081\u3067\u3059\u3002<\/p>\n

\u3053\u308c\u306f\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

IT1045821 | Microsoft Intune | Users may be unable to complete Mobile Device Management (MDM) enrollment on so […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-10834","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/10834","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=10834"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/10834\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=10834"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=10834"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=10834"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}