{"id":10846,"date":"2025-04-03T23:00:51","date_gmt":"2025-04-03T14:00:51","guid":{"rendered":"https:\/\/m365jp.net\/?p=10846"},"modified":"2025-04-03T23:03:55","modified_gmt":"2025-04-03T14:03:55","slug":"servicerestored-mo1041132-microsoft-365-suite-users-were-unable-to-use-ediscovery-services-and-features-2","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-04-03-servicerestored-mo1041132-microsoft-365-suite-users-were-unable-to-use-ediscovery-services-and-features-2","title":{"rendered":"[serviceRestored] MO1041132 | Microsoft 365 suite | Users were unable to use eDiscovery services and features"},"content":{"rendered":"
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MO1041132 | Microsoft 365 suite | Users were unable to use eDiscovery services and features<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers were unable to use eDiscovery services and features in Purview eDiscovery.<\/td>\n<\/tr>\n
Last Updated<\/th>\n04\/03\/2025 13:06:57<\/td>\n<\/tr>\n
Start Time<\/th>\n03\/25\/2025 18:45:00<\/td>\n<\/tr>\n
End Time<\/th>\n03\/29\/2025 10:15:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users were unable to use eDiscovery services and features<\/p>\n

User impact: Users were unable to use eDiscovery services and features in Purview eDiscovery.<\/p>\n

More info: All users were unable to export search results, or items from a review through eDiscovery. All users could create a case, search for content, evaluate and refine search results, and use review sets to manage content.<\/p>\n

Additionally, existing eDiscovery holds were not impacted by this event and continued to preserve content as configured. However, creating new eDiscovery holds during the impact duration may have failed to complete.<\/p>\n

Final Status: We’ve completed our extended monitoring of the service and validated through customer reports and service telemetry signals that the issue has been resolved.<\/p>\n

Scope of impact: Any user or admin attempting to perform actions via eDiscovery were affected.<\/p>\n

Start time: Tuesday, March 25, 2025, at 6:45 PM UTC<\/p>\n

End time: Saturday, March 29, 2025, at 10:15 AM UTC<\/p>\n

Preliminary root cause: A recent change intended to improve a portion of the infrastructure responsible for Purview functionality became degraded and resulted in impact.<\/p>\n

Next Steps:
– We\u2019re reviewing the incident details to further understand the impact on the eDiscovery service. This will allow us to drive service resiliency efforts and improve our ability to mitigate or prevent similar impact scenarios.<\/p>\n

We’ll provide a final Post-Incident Report within five business days.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u306f\u96fb\u5b50\u60c5\u5831\u958b\u793a\u30b5\u30fc\u30d3\u30b9\u3068\u6a5f\u80fd\u3092\u4f7f\u7528\u3067\u304d\u307e\u305b\u3093\u3067\u3057\u305f<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306f\u3001Purview \u96fb\u5b50\u60c5\u5831\u958b\u793a\u306e\u96fb\u5b50\u60c5\u5831\u958b\u793a\u30b5\u30fc\u30d3\u30b9\u3068\u6a5f\u80fd\u3092\u4f7f\u7528\u3067\u304d\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n

\u8a73\u7d30: \u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001eDiscovery \u3092\u901a\u3058\u3066\u691c\u7d22\u7d50\u679c\u3084\u30ec\u30d3\u30e5\u30fc\u306e\u9805\u76ee\u3092\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3067\u304d\u307e\u305b\u3093\u3067\u3057\u305f\u3002\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u30b1\u30fc\u30b9\u306e\u4f5c\u6210\u3001\u30b3\u30f3\u30c6\u30f3\u30c4\u306e\u691c\u7d22\u3001\u691c\u7d22\u7d50\u679c\u306e\u8a55\u4fa1\u3068\u7d5e\u308a\u8fbc\u307f\u3001\u30ec\u30d3\u30e5\u30fc \u30bb\u30c3\u30c8\u3092\u4f7f\u7528\u3057\u305f\u30b3\u30f3\u30c6\u30f3\u30c4\u306e\u7ba1\u7406\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n

\u3055\u3089\u306b\u3001\u65e2\u5b58\u306e\u96fb\u5b50\u60c5\u5831\u958b\u793a\u30db\u30fc\u30eb\u30c9\u306f\u3053\u306e\u30a4\u30d9\u30f3\u30c8\u306e\u5f71\u97ff\u3092\u53d7\u3051\u305a\u3001\u69cb\u6210\u3055\u308c\u305f\u30b3\u30f3\u30c6\u30f3\u30c4\u304c\u5f15\u304d\u7d9a\u304d\u4fdd\u6301\u3055\u308c\u307e\u3059\u3002\u305f\u3060\u3057\u3001\u5f71\u97ff\u671f\u9593\u4e2d\u306b\u65b0\u3057\u3044\u96fb\u5b50\u60c5\u5831\u958b\u793a\u30db\u30fc\u30eb\u30c9\u3092\u4f5c\u6210\u3059\u308b\u3068\u3001\u5b8c\u4e86\u3057\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6700\u7d42\u30b9\u30c6\u30fc\u30bf\u30b9: \u30b5\u30fc\u30d3\u30b9\u306e\u62e1\u5f35\u76e3\u8996\u3092\u5b8c\u4e86\u3057\u3001\u9867\u5ba2\u30ec\u30dd\u30fc\u30c8\u3068\u30b5\u30fc\u30d3\u30b9 \u30c6\u30ec\u30e1\u30c8\u30ea \u30b7\u30b0\u30ca\u30eb\u3092\u901a\u3058\u3066\u3001\u554f\u984c\u304c\u89e3\u6c7a\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u96fb\u5b50\u60c5\u5831\u958b\u793a\u3092\u4ecb\u3057\u3066\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5b9f\u884c\u3057\u3088\u3046\u3068\u3059\u308b\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u307e\u305f\u306f\u7ba1\u7406\u8005\u304c\u5f71\u97ff\u3092\u53d7\u3051\u307e\u3057\u305f\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2025 \u5e74 3 \u6708 25 \u65e5\u706b\u66dc\u65e5\u5348\u5f8c 6 \u6642 45 \u5206 (UTC)<\/p>\n

\u7d42\u4e86\u6642\u523b: 2025 \u5e74 3 \u6708 29 \u65e5(\u571f) 10:15 AM UTC<\/p>\n

\u66ab\u5b9a\u7684\u306a\u6839\u672c\u539f\u56e0: Purview \u306e\u6a5f\u80fd\u3092\u62c5\u5f53\u3059\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u4e00\u90e8\u3092\u6539\u5584\u3059\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u305f\u6700\u8fd1\u306e\u5909\u66f4\u304c\u52a3\u5316\u3057\u3001\u5f71\u97ff\u304c\u751f\u3058\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– eDiscovery \u30b5\u30fc\u30d3\u30b9\u3078\u306e\u5f71\u97ff\u3092\u3055\u3089\u306b\u7406\u89e3\u3059\u308b\u305f\u3081\u306b\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u306e\u8a73\u7d30\u3092\u78ba\u8a8d\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u56de\u5fa9\u6027\u306e\u53d6\u308a\u7d44\u307f\u3092\u63a8\u9032\u3057\u3001\u540c\u69d8\u306e\u5f71\u97ff\u30b7\u30ca\u30ea\u30aa\u3092\u8efd\u6e1b\u307e\u305f\u306f\u9632\u6b62\u3059\u308b\u80fd\u529b\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n

\u6700\u7d42\u7684\u306a\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u5f8c\u30ec\u30dd\u30fc\u30c8\u306f\u30015\u55b6\u696d\u65e5\u4ee5\u5185\u306b\u63d0\u4f9b\u3044\u305f\u3057\u307e\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MO1041132 | Microsoft 365 suite | Users were unable to use eDiscovery services and features Status serviceRest […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-10846","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/10846","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=10846"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/10846\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=10846"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=10846"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=10846"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}