{"id":1087,"date":"2023-04-13T04:00:26","date_gmt":"2023-04-12T19:00:26","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=1087"},"modified":"2023-04-13T04:15:49","modified_gmt":"2023-04-12T19:15:49","slug":"servicedegradation-ex540503-exchange-online-some-users-may-be-unable-to-view-or-access-group-calendars-and-email-messages-in-the-outlook-desktop-client-2","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-04-13-servicedegradation-ex540503-exchange-online-some-users-may-be-unable-to-view-or-access-group-calendars-and-email-messages-in-the-outlook-desktop-client-2","title":{"rendered":"[serviceDegradation] EX540503 | Exchange Online | Some users may be unable to view or access group calendars and email messages in the Outlook desktop client"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">EX540503 | Exchange Online | Some users may be unable to view or access group calendars and email messages in the Outlook desktop client<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>advisory<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users may be unable to view or access Microsoft 365 group calendars and email messages in the Outlook desktop client.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>04\/12\/2023 18:33:50<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>04\/12\/2023 10:27:34<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Some users may be unable to view or access group calendars and email messages in the Outlook desktop client<\/p>\n<p>  User impact: Users may be unable to view or access Microsoft 365 group calendars and email messages in the Outlook desktop client.<\/p>\n<p>  More info: Affected users are part of a Microsoft 365 group and are on versions 16.0.16222.10000 or higher, including the latest February release channel. Some affected users may also notice that impact self-resolves after some time, although impact may also   reoccur at a later time. These users may also be unable to perform one or more of the following actions in the Outlook desktop client:<\/p>\n<p>  &#8211; Add or access the group mailbox<br \/>  &#8211; Add or access the group calendar<br \/>  &#8211; Add, remove, or edit group members<br \/>  &#8211; Changes to mail items, such as marking as read, archiving, or moving email to other folders.  <\/p>\n<p>  Current status: We&#8217;ve identified that a recent service update is incorrectly triggering an indexer to remove specific values within the Outlook desktop client for some users, resulting in impact. We&#8217;ve developed a fix to repair this issue and are validating   it within our internal test environments to ensure all affected scenarios are accounted for before proceeding.<\/p>\n<p>  Scope of impact: Impact is limited to a small number of users on versions 16.0.16222.10000 or higher, and are attempting to access or perform various Microsoft 365 group related actions in the Outlook desktop client.  <\/p>\n<p>  Start time: Tuesday, March 28, 2023, at 11:38 PM UTC<\/p>\n<p>  Root cause: A recent service update is incorrectly triggering an indexer to delete specific values within the Outlook desktop client for some users, resulting in impact.<\/p>\n<p>  Next update by: Wednesday, April 19, 2023, at 7:00 PM UTC<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3067\u30b0\u30eb\u30fc\u30d7\u306e\u4e88\u5b9a\u8868\u3068\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u8868\u793a\u307e\u305f\u306f\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3067 Microsoft 365 \u30b0\u30eb\u30fc\u30d7\u306e\u4e88\u5b9a\u8868\u3084\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u8868\u793a\u307e\u305f\u306f\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u8a73\u7d30\u60c5\u5831: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u306f Microsoft 365 \u30b0\u30eb\u30fc\u30d7\u306e\u4e00\u90e8\u3067\u3042\u308a\u3001\u6700\u65b0\u306e 2 \u6708\u306e\u30ea\u30ea\u30fc\u30b9 \u30c1\u30e3\u30cd\u30eb\u3092\u542b\u3080\u30d0\u30fc\u30b8\u30e7\u30f3 16.0.16222.10000 \u4ee5\u964d\u3067\u3059\u3002\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u306e\u4e2d\u306b\u306f\u3001\u3057\u3070\u3089\u304f\u3059\u308b\u3068\u5f71\u97ff\u304c\u81ea\u5df1\u89e3\u6c7a\u3059\u308b\u3053\u3068\u306b\u6c17\u4ed8\u304f\u5834\u5408\u3082\u3042\u308a\u307e\u3059\u304c\u3001\u5f71\u97ff\u306f\u5f8c\u3067\u518d\u767a\u3059\u308b\u53ef\u80fd\u6027\u3082\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3067\u6b21\u306e\u64cd\u4f5c\u306e 1 \u3064\u4ee5\u4e0a\u3092\u5b9f\u884c\u3067\u304d\u306a\u3044\u5834\u5408\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  &#8211; 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