{"id":11225,"date":"2025-04-25T13:01:25","date_gmt":"2025-04-25T04:01:25","guid":{"rendered":"https:\/\/m365jp.net\/?p=11225"},"modified":"2025-04-25T13:04:05","modified_gmt":"2025-04-25T04:04:05","slug":"servicerestored-it1061733-microsoft-intune-users-cant-enroll-check-in-or-update-managed-devices-in-microsoft-intune","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-04-25-servicerestored-it1061733-microsoft-intune-users-cant-enroll-check-in-or-update-managed-devices-in-microsoft-intune","title":{"rendered":"[serviceRestored] IT1061733 | Microsoft Intune | Users can’t enroll, check-in, or update managed devices in Microsoft Intune"},"content":{"rendered":"
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IT1061733 | Microsoft Intune | Users can’t enroll, check-in, or update managed devices in Microsoft Intune<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers couldn’t enroll, check-in, or update managed devices in Microsoft Intune.<\/td>\n<\/tr>\n
Last Updated<\/th>\n04\/25\/2025 03:28:19<\/td>\n<\/tr>\n
Start Time<\/th>\n04\/24\/2025 15:50:00<\/td>\n<\/tr>\n
End Time<\/th>\n04\/25\/2025 02:48:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be unable to enroll, check-in, or update managed devices in Microsoft Intune<\/p>\n

User impact: Users may have been unable to enroll, check-in, or update managed devices in Microsoft Intune.<\/p>\n

More info: Affected users were able to sign in to the Microsoft Intune service, but operations performed within Microsoft Intune after sign-in consistently failed.<\/p>\n

Final status: We\u2019ve completed deploying our fix to all the impacted components and have confirmed with our telemetry that the service is healthy again.<\/p>\n

Scope of impact: Some users who attempted to enroll, check-in, or update managed devices in Microsoft Intune were impacted.<\/p>\n

Start time: Thursday, April 24, 2025, at 3:50 PM UTC<\/p>\n

End time: Friday, April 25, 2025, at 2:48 AM UTC<\/p>\n

Root cause: Some components of the Microsoft Intune infrastructure responsible for authenticating service requests encountered an error that caused those components to enter a transient inoperative state and resulted in impact.<\/p>\n

Next steps:
– We\u2019re performing an in-depth root cause analysis to better understand how an error caused the affected components to enter a transient inoperative state so that we can identify potential preventive measures to ensure similar impact doesn\u2019t occur in the future.<\/p>\n

This is the final update for this event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001Microsoft Intune \u3067\u30de\u30cd\u30fc\u30b8\u30c9 \u30c7\u30d0\u30a4\u30b9\u3092\u767b\u9332\u3001\u30c1\u30a7\u30c3\u30af\u30a4\u30f3\u3001\u307e\u305f\u306f\u66f4\u65b0\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c Microsoft Intune \u3067\u30de\u30cd\u30fc\u30b8\u30c9 \u30c7\u30d0\u30a4\u30b9\u3092\u767b\u9332\u3001\u30c1\u30a7\u30c3\u30af\u30a4\u30f3\u3001\u307e\u305f\u306f\u66f4\u65b0\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30: \u5f71\u97ff\u3092\u53d7\u3051\u305f\u30e6\u30fc\u30b6\u30fc\u306f Microsoft Intune \u30b5\u30fc\u30d3\u30b9\u306b\u30b5\u30a4\u30f3\u30a4\u30f3\u3067\u304d\u307e\u3057\u305f\u304c\u3001\u30b5\u30a4\u30f3\u30a4\u30f3\u5f8c\u306b Microsoft Intune \u5185\u3067\u5b9f\u884c\u3055\u308c\u305f\u64cd\u4f5c\u306f\u4e00\u8cab\u3057\u3066\u5931\u6557\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u6700\u7d42\u72b6\u614b: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u3059\u3079\u3066\u306e\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u3078\u306e\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u30c7\u30d7\u30ed\u30a4\u304c\u5b8c\u4e86\u3057\u3001\u30c6\u30ec\u30e1\u30c8\u30ea\u3067\u30b5\u30fc\u30d3\u30b9\u304c\u518d\u3073\u6b63\u5e38\u3067\u3042\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: Microsoft Intune \u3067\u30de\u30cd\u30fc\u30b8\u30c9 \u30c7\u30d0\u30a4\u30b9\u3092\u767b\u9332\u3001\u30c1\u30a7\u30c3\u30af\u30a4\u30f3\u3001\u307e\u305f\u306f\u66f4\u65b0\u3057\u3088\u3046\u3068\u3057\u305f\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u53d7\u3051\u307e\u3057\u305f\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2025 \u5e74 4 \u6708 24 \u65e5\u6728\u66dc\u65e5\u5348\u5f8c 3 \u6642 50 \u5206 (UTC)<\/p>\n

\u7d42\u4e86\u6642\u523b: 2025 \u5e74 4 \u6708 25 \u65e5\u91d1\u66dc\u65e5\u306e\u5348\u524d 2 \u6642 48 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: \u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u306e\u8a8d\u8a3c\u3092\u62c5\u5f53\u3059\u308b Microsoft Intune \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u4e00\u90e8\u306e\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u3067\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u3001\u3053\u308c\u3089\u306e\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u304c\u4e00\u6642\u7684\u306a\u52d5\u4f5c\u4e0d\u80fd\u72b6\u614b\u306b\u306a\u308a\u3001\u5f71\u97ff\u304c\u751f\u3058\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u30a8\u30e9\u30fc\u306b\u3088\u3063\u3066\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u304c\u4e00\u6642\u7684\u306a\u52d5\u4f5c\u4e0d\u80fd\u72b6\u614b\u306b\u306a\u3063\u305f\u539f\u56e0\u3092\u3088\u308a\u3088\u304f\u7406\u89e3\u3059\u308b\u305f\u3081\u306b\u3001\u8a73\u7d30\u306a\u6839\u672c\u539f\u56e0\u5206\u6790\u3092\u5b9f\u884c\u3057\u3066\u304a\u308a\u3001\u4eca\u5f8c\u540c\u69d8\u306e\u5f71\u97ff\u304c\u767a\u751f\u3057\u306a\u3044\u3088\u3046\u306b\u3059\u308b\u305f\u3081\u306e\u6f5c\u5728\u7684\u306a\u4e88\u9632\u7b56\u3092\u7279\u5b9a\u3067\u304d\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u306f\u3001\u3053\u306e\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

IT1061733 | Microsoft Intune | Users can’t enroll, check-in, or update managed devices in Microsoft Intu […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-11225","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/11225","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=11225"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/11225\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=11225"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=11225"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=11225"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}