{"id":11373,"date":"2025-05-02T04:01:28","date_gmt":"2025-05-01T19:01:28","guid":{"rendered":"https:\/\/m365jp.net\/?p=11373"},"modified":"2025-05-02T04:03:01","modified_gmt":"2025-05-01T19:03:01","slug":"servicedegradation-ex1064599-exchange-online-some-users-inbound-email-messages-sent-from-gmail-accounts-may-be-incorrectly-marked-as-spam-and-quarantined-3","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-05-02-servicedegradation-ex1064599-exchange-online-some-users-inbound-email-messages-sent-from-gmail-accounts-may-be-incorrectly-marked-as-spam-and-quarantined-3","title":{"rendered":"[serviceDegradation] EX1064599 | Exchange Online | Some users\u2019 inbound email messages sent from Gmail accounts may be incorrectly marked as spam and quarantined"},"content":{"rendered":"
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EX1064599 | Exchange Online | Some users\u2019 inbound email messages sent from Gmail accounts may be incorrectly marked as spam and quarantined<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers\u2019 inbound email messages sent from Gmail accounts may be incorrectly marked as spam and quarantined.<\/td>\n<\/tr>\n
Last Updated<\/th>\n05\/01\/2025 18:01:58<\/td>\n<\/tr>\n
Start Time<\/th>\n04\/29\/2025 05:23:00<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users\u2019 inbound email messages sent from Gmail accounts may be incorrectly marked as spam and quarantined<\/p>\n

User impact: Users\u2019 inbound email messages sent from Gmail accounts may be incorrectly marked as spam and quarantined.<\/p>\n

More info: While we’re focused on remediation, users and admins may be able to create allow rules to prevent email messages from Gmail senders from going to the junk folder.<\/p>\n

Current status: We\u2019ve confirmed that we\u2019re seeing the expected improvements to service telemetry after reverting the previous ML model and we\u2019re continuing to monitor the mitigation to ensure the issue is no longer occurring.<\/p>\n

Scope of impact: Some users that are expecting to receive email messages sent from Gmail domains in their Exchange Online inbox may be affected by this issue.<\/p>\n

Start time: Saturday, April 26, 2025, at 12:00 AM UTC<\/p>\n

Root cause: Our ML processes, which safeguard Exchange Online against risky email messages, is incorrectly identifying legitimate email messages as spam due to their similarity to email messages used in spam attacks, which is resulting in impact.<\/p>\n

Next update by: Thursday, May 1, 2025, at 10:00 PM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: Gmail \u30a2\u30ab\u30a6\u30f3\u30c8\u304b\u3089\u9001\u4fe1\u3055\u308c\u305f\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u53d7\u4fe1\u30e1\u30fc\u30eb\u304c\u8aa4\u3063\u3066\u8ff7\u60d1\u30e1\u30fc\u30eb\u306b\u5206\u985e\u3055\u308c\u3001\u691c\u75ab\u3055\u308c\u308b\u3053\u3068\u304c\u3042\u308b<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: Gmail \u30a2\u30ab\u30a6\u30f3\u30c8\u304b\u3089\u9001\u4fe1\u3055\u308c\u305f\u30e6\u30fc\u30b6\u30fc\u306e\u53d7\u4fe1\u30e1\u30fc\u30eb\u304c\u8aa4\u3063\u3066\u8ff7\u60d1\u30e1\u30fc\u30eb\u306b\u5206\u985e\u3055\u308c\u3001\u691c\u75ab\u3055\u308c\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30: Microsoft \u3067\u306f\u4fee\u5fa9\u306b\u91cd\u70b9\u3092\u7f6e\u3044\u3066\u3044\u307e\u3059\u304c\u3001\u30e6\u30fc\u30b6\u30fc\u3068\u7ba1\u7406\u8005\u306f\u3001Gmail \u306e\u9001\u4fe1\u8005\u304b\u3089\u306e\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u8ff7\u60d1\u30e1\u30fc\u30eb \u30d5\u30a9\u30eb\u30c0\u306b\u632f\u308a\u5206\u3051\u3089\u308c\u306a\u3044\u3088\u3046\u306b\u8a31\u53ef\u30eb\u30fc\u30eb\u3092\u4f5c\u6210\u3067\u304d\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u73fe\u5728\u306e\u72b6\u614b: \u4ee5\u524d\u306e ML \u30e2\u30c7\u30eb\u3092\u5143\u306b\u623b\u3057\u305f\u5f8c\u3001\u30b5\u30fc\u30d3\u30b9 \u30c6\u30ec\u30e1\u30c8\u30ea\u306b\u671f\u5f85\u3055\u308c\u308b\u6539\u5584\u304c\u898b\u3089\u308c\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u3001\u554f\u984c\u304c\u767a\u751f\u3057\u306a\u304f\u306a\u3063\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3059\u308b\u305f\u3081\u306b\u8efd\u6e1b\u7b56\u3092\u5f15\u304d\u7d9a\u304d\u76e3\u8996\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: Gmail \u30c9\u30e1\u30a4\u30f3\u304b\u3089\u9001\u4fe1\u3055\u308c\u305f\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3092 Exchange Online \u306e\u53d7\u4fe1\u30c8\u30ec\u30a4\u3067\u53d7\u4fe1\u3059\u308b\u4e88\u5b9a\u306e\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u3053\u306e\u554f\u984c\u306e\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2025 \u5e74 4 \u6708 26 \u65e5\u571f\u66dc\u65e5\u306e\u5348\u524d 12:00 UTC<\/p>\n

\u6839\u672c\u539f\u56e0: \u5371\u967a\u306a\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u304b\u3089Exchange Online\u3092\u4fdd\u8b77\u3059\u308b ML \u30d7\u30ed\u30bb\u30b9\u306f\u3001\u30b9\u30d1\u30e0\u653b\u6483\u3067\u4f7f\u7528\u3055\u308c\u308b\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3068\u985e\u4f3c\u3057\u3066\u3044\u308b\u305f\u3081\u3001\u6b63\u5f53\u306a\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u8aa4\u3063\u3066\u30b9\u30d1\u30e0\u3068\u3057\u3066\u8b58\u5225\u3057\u3001\u5f71\u97ff\u3092\u3082\u305f\u3089\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0\u8005: 2025\u5e745\u67081\u65e5(\u6728)\u5348\u5f8c10:00 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

EX1064599 | Exchange Online | Some users\u2019 inbound email messages sent from Gmail accounts may be incorrectly m […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-11373","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/11373","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=11373"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/11373\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=11373"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=11373"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=11373"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}