{"id":11439,"date":"2025-05-07T01:00:53","date_gmt":"2025-05-06T16:00:53","guid":{"rendered":"https:\/\/m365jp.net\/?p=11439"},"modified":"2025-05-07T01:12:14","modified_gmt":"2025-05-06T16:12:14","slug":"servicerestored-mo1068615-microsoft-365-suite-users-may-have-experienced-issues-with-multiple-microsoft-365-services","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-05-07-servicerestored-mo1068615-microsoft-365-suite-users-may-have-experienced-issues-with-multiple-microsoft-365-services","title":{"rendered":"[serviceRestored] MO1068615 | Microsoft 365 suite | Users may have experienced issues with multiple Microsoft 365 services"},"content":{"rendered":"
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MO1068615 | Microsoft 365 suite | Users may have experienced issues with multiple Microsoft 365 services<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have experienced issues connecting to multiple Microsoft 365 services and features.<\/td>\n<\/tr>\n
Last Updated<\/th>\n05\/06\/2025 15:43:44<\/td>\n<\/tr>\n
Start Time<\/th>\n05\/06\/2025 13:00:00<\/td>\n<\/tr>\n
End Time<\/th>\n05\/06\/2025 14:43:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may have experienced issues with multiple Microsoft 365 services<\/p>\n

User impact: Users may have experienced issues connecting to multiple Microsoft 365 services and features.<\/p>\n

More info: Impacted services included, but were not limited to:
– Microsoft Teams
– SharePoint Online
– Microsoft OneDrive<\/p>\n

Final status: We’ve completed rerouting requests to alternate infrastructure to mitigate impact, and confirmed that the issue is resolved after an extended period of monitoring.<\/p>\n

Scope of impact: Impact was specific to some users who were served through the affected infrastructure in North America.<\/p>\n

Start time: Tuesday, May 6, 2025, at 1:00 PM UTC<\/p>\n

End time: Tuesday, May 6, 2025, at 2:43 PM UTC<\/p>\n

Root cause: A small section of AFD infrastructure started to perform below acceptable thresholds. We have identified high Central Processing Unit (CPU) utilization as a potential contributing factor that resulted in impact. Further investigations are ongoing and more detail will be provided within the Post-Incident Report.<\/p>\n

Next steps:
– We’re isolating the source of the high CPU utilization so that action items can be identified to prevent impact reoccurring.<\/p>\n

We’ll provide a preliminary Post-Incident Report within two business days and a final Post-Incident Report within five business days.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u306f\u8907\u6570\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u3067\u554f\u984c\u304c\u767a\u751f\u3057\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u8907\u6570\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u3084\u6a5f\u80fd\u306b\u63a5\u7d9a\u3059\u308b\u969b\u306b\u554f\u984c\u304c\u767a\u751f\u3057\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30b5\u30fc\u30d3\u30b9\u304c\u542b\u307e\u308c\u307e\u3059\u304c\u3001\u3053\u308c\u3089\u306b\u9650\u5b9a\u3055\u308c\u307e\u305b\u3093\u3002
– Microsoft Teams\u306e
– SharePoint \u30aa\u30f3\u30e9\u30a4\u30f3
– \u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8OneDrive<\/p>\n

\u6700\u7d42\u30b9\u30c6\u30fc\u30bf\u30b9: \u5f71\u97ff\u3092\u8efd\u6e1b\u3059\u308b\u305f\u3081\u306b\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u5225\u306e\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306b\u518d\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3057\u3001\u9577\u671f\u9593\u306e\u76e3\u8996\u5f8c\u306b\u554f\u984c\u304c\u89e3\u6c7a\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u5f71\u97ff\u306f\u3001\u5317\u7c73\u3067\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u901a\u3058\u3066\u30b5\u30fc\u30d3\u30b9\u3092\u53d7\u3051\u305f\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u7279\u6709\u306e\u3082\u306e\u3067\u3057\u305f\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2025 \u5e74 5 \u6708 6 \u65e5\u706b\u66dc\u65e5 1:00 PM UTC<\/p>\n

\u7d42\u4e86\u6642\u523b: 2025 \u5e74 5 \u6708 6 \u65e5\u706b\u66dc\u65e5\u306e\u5348\u5f8c 2 \u6642 43 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: AFD \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u3054\u304f\u4e00\u90e8\u304c\u3001\u8a31\u5bb9\u53ef\u80fd\u306a\u3057\u304d\u3044\u5024\u3092\u4e0b\u56de\u308b\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u767a\u63ee\u3057\u59cb\u3081\u307e\u3057\u305f\u3002\u79c1\u305f\u3061\u306f\u3001\u4e2d\u592e\u51e6\u7406\u88c5\u7f6e(CPU)\u306e\u9ad8\u3044\u4f7f\u7528\u7387\u304c\u3001\u5f71\u97ff\u3092\u3082\u305f\u3089\u3057\u305f\u6f5c\u5728\u7684\u306a\u8981\u56e0\u3068\u3057\u3066\u7279\u5b9a\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3055\u3089\u306a\u308b\u8abf\u67fb\u304c\u9032\u884c\u4e2d\u3067\u3042\u308a\u3001\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u5f8c\u5831\u544a\u66f8\u3067\u63d0\u4f9b\u3055\u308c\u307e\u3059\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– CPU \u4f7f\u7528\u7387\u304c\u9ad8\u3044\u539f\u56e0\u3092\u7279\u5b9a\u3057\u3001\u5f71\u97ff\u306e\u518d\u767a\u3092\u9632\u3050\u305f\u3081\u306e\u30a2\u30af\u30b7\u30e7\u30f3 \u30a2\u30a4\u30c6\u30e0\u3092\u7279\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u4e8b\u5f8c\u30ec\u30dd\u30fc\u30c8\u306e\u4e88\u5099\u7248\u306f2\u55b6\u696d\u65e5\u4ee5\u5185\u306b\u3001\u6700\u7d42\u7684\u306a\u4e8b\u5f8c\u5831\u544a\u66f8\u306f5\u55b6\u696d\u65e5\u4ee5\u5185\u306b\u63d0\u51fa\u3057\u307e\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MO1068615 | Microsoft 365 suite | Users may have experienced issues with multiple Microsoft 365 services Statu […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-11439","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/11439","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=11439"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/11439\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=11439"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=11439"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=11439"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}