{"id":11528,"date":"2025-05-10T08:01:18","date_gmt":"2025-05-09T23:01:18","guid":{"rendered":"https:\/\/m365jp.net\/?p=11528"},"modified":"2025-05-10T08:12:21","modified_gmt":"2025-05-09T23:12:21","slug":"servicerestored-sp1070801-sharepoint-online-users-and-admins-may-be-unable-to-access-sharepoint-online-or-the-sharepoint-online-admin-center","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-05-10-servicerestored-sp1070801-sharepoint-online-users-and-admins-may-be-unable-to-access-sharepoint-online-or-the-sharepoint-online-admin-center","title":{"rendered":"[serviceRestored] SP1070801 | SharePoint Online | Users and admins may be unable to access SharePoint Online or the SharePoint Online admin center"},"content":{"rendered":"
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SP1070801 | SharePoint Online | Users and admins may be unable to access SharePoint Online or the SharePoint Online admin center<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers and admins may have been unable to access SharePoint Online or the SharePoint Online admin center.<\/td>\n<\/tr>\n
Last Updated<\/th>\n05\/09\/2025 22:10:44<\/td>\n<\/tr>\n
Start Time<\/th>\n05\/09\/2025 18:33:00<\/td>\n<\/tr>\n
End Time<\/th>\n05\/09\/2025 21:11:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users and admins may be unable to access SharePoint Online or the SharePoint Online admin center<\/p>\n

User impact: Users and admins may have been unable to access SharePoint Online or the SharePoint Online admin center.<\/p>\n

Final status: We’ve identified that a recent authentication change was deployed before the service was prepared for it, resulting in authentication failures that prevented users and admins from accessing SharePoint Online and the SharePoint Online admin center. We’ve disabled this change and confirmed using our internal monitoring telemetry, along with reports from affected users, that impact is remediated.<\/p>\n

Scope of impact: Any user or admin that attempted to access SharePoint Online or the SharePoint Online admin center may have been impacted.<\/p>\n

Start time: Friday, May 9, 2025, at 6:33 PM UTC<\/p>\n

End time: Friday, May 9, 2025, at 9:11 PM UTC<\/p>\n

Preliminary root cause: A recent authentication change was deployed before the service was prepared for it, resulting in authentication failures that prevented users and admins from accessing SharePoint Online and the SharePoint Online admin center.<\/p>\n

We’ll provide a preliminary Post-Incident Report within two business days and a final Post-Incident Report within five business days.<\/td>\n<\/tr>\n

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SP1070801 | SharePoint Online | Users and admins may be unable to access SharePoint Online or the SharePoint O […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-11528","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/11528","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=11528"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/11528\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=11528"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=11528"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=11528"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}