{"id":11553,"date":"2025-05-13T23:01:15","date_gmt":"2025-05-13T14:01:15","guid":{"rendered":"https:\/\/m365jp.net\/?p=11553"},"modified":"2025-05-13T23:14:53","modified_gmt":"2025-05-13T14:14:53","slug":"servicedegradation-ex1072812-exchange-online-some-users-are-unable-to-access-the-outlook-desktop-client-and-mobile-app","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-05-13-servicedegradation-ex1072812-exchange-online-some-users-are-unable-to-access-the-outlook-desktop-client-and-mobile-app","title":{"rendered":"[serviceDegradation] EX1072812 | Exchange Online | Some users are unable to access the Outlook desktop client and mobile app"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">EX1072812 | Exchange Online | Some users are unable to access the Outlook desktop client and mobile app<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users are unable to access the Outlook desktop client and mobile app.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>05\/13\/2025 13:29:56<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>05\/13\/2025 13:24:03<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Some users are unable to access the Outlook desktop client and mobile app<\/p>\n<p>  User impact: Users are unable to access the Outlook desktop client and mobile app.<\/p>\n<p>  Current status: We suspect that a recent change to the service is resulting in impact we&#8217;re investigating the suspected problematic code to verify the root cause, in order to develop a remediation plan.<\/p>\n<p>  Scope of impact: Impact is specific to some users who are located or served through the affected infrastructure.<\/p>\n<p>  Next update by: Tuesday, May 13, 2025, at 5:00 PM UTC <\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3068\u30e2\u30d0\u30a4\u30eb \u30a2\u30d7\u30ea\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u305b\u3093<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306f Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3068\u30e2\u30d0\u30a4\u30eb \u30a2\u30d7\u30ea\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n<p>  \u73fe\u5728\u306e\u72b6\u614b: \u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3059\u308b\u6700\u8fd1\u306e\u5909\u66f4\u304c\u5f71\u97ff\u3092\u3082\u305f\u3089\u3057\u3066\u3044\u308b\u7591\u3044\u304c\u3042\u308b\u305f\u3081\u3001\u554f\u984c\u306e\u3042\u308b\u7591\u308f\u3057\u3044\u30b3\u30fc\u30c9\u3092\u8abf\u67fb\u3057\u3066\u6839\u672c\u539f\u56e0\u3092\u691c\u8a3c\u3057\u3001\u4fee\u5fa9\u8a08\u753b\u3092\u7b56\u5b9a\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>  \u5f71\u97ff\u7bc4\u56f2: \u5f71\u97ff\u306f\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306b\u914d\u7f6e\u3055\u308c\u3066\u3044\u308b\u3001\u307e\u305f\u306f\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u901a\u3058\u3066\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3066\u3044\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u56fa\u6709\u3067\u3059\u3002<\/p>\n<p>  \u6b21\u306e\u66f4\u65b0\u8005: 2025\u5e745\u670813\u65e5(\u706b)17:00 UTC <\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>EX1072812 | Exchange Online | Some users are unable to access the Outlook desktop client and mobile app Status [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-11553","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/11553","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=11553"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/11553\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=11553"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=11553"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=11553"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}