{"id":11579,"date":"2025-05-15T00:01:15","date_gmt":"2025-05-14T15:01:15","guid":{"rendered":"https:\/\/m365jp.net\/?p=11579"},"modified":"2025-05-15T00:02:08","modified_gmt":"2025-05-14T15:02:08","slug":"mc1065845-dynamics-365-contact-center-monitor-work-item-lifecycle-in-application-insights-3","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-05-15-mc1065845-dynamics-365-contact-center-monitor-work-item-lifecycle-in-application-insights-3","title":{"rendered":"MC1065845 | Dynamics 365 Contact Center &#8211; Monitor work item lifecycle in Application Insights"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">MC1065845 | Dynamics 365 Contact Center &#8211; Monitor work item lifecycle in Application Insights<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Classification<\/th>\n<td>stayInformed<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>05\/14\/2025 14:52:31<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>05\/01\/2025 01:45:50<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td>06\/01\/2025 01:45:50<\/td>\n<\/tr>\n<tr>\n<th>Message Content<\/th>\n<td><b>Update:<\/b> Release of this feature has been postponed, we will announce a new date in the future.<\/p>\n<p>  We are announcing the monitor work item lifecycle in Application Insights feature for Dynamics 365 Contact Center. This feature integrates Dynamics 365 Contact Center with Application Insights, giving organizations self-service access to monitor operational   telemetry.<\/p>\n<p>  <b>How does this affect me?<\/b><br \/>  Work item lifecycles will be accessible to organizations through Application Insights, allowing them to monitor and respond to runtime issues as they occur. This lifecycle data aids in diagnosing problems, helping organizations quickly implement mitigations   and maintain smooth contact center operations.<\/p>\n<p>  <b>What action do I need to take?<\/b><br \/>  This message is for awareness and no action is required.<\/p>\n<p>  If you would like more information on this feature, please visit <a href=\"https:\/\/aka.ms\/10190\" target=\"_blank\">  Conversation diagnostics in Azure Application Insights<\/a>.<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td><b>\u66f4\u65b0\uff1a<\/b> \u3053\u306e\u6a5f\u80fd\u306e\u30ea\u30ea\u30fc\u30b9\u306f\u5ef6\u671f\u3055\u308c\u3066\u304a\u308a\u307e\u3057\u305f\u304c\u3001\u4eca\u5f8c\u65b0\u3057\u3044\u65e5\u4ed8\u3092\u767a\u8868\u3057\u307e\u3059\u3002<\/p>\n<p>  Dynamics 365 Contact Center \u306e Application Insights \u6a5f\u80fd\u3067\u306e\u4f5c\u696d\u9805\u76ee\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306e\u76e3\u8996\u3092\u767a\u8868\u3057\u307e\u3059\u3002\u3053\u306e\u6a5f\u80fd\u306b\u3088\u308a\u3001Dynamics 365 Contact Center \u3068 Application Insights \u304c\u7d71\u5408\u3055\u308c\u3001\u7d44\u7e54\u306f\u904b\u7528\u30c6\u30ec\u30e1\u30c8\u30ea\u3092\u76e3\u8996\u3059\u308b\u305f\u3081\u306e\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9 \u30a2\u30af\u30bb\u30b9\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>  <b>\u3053\u308c\u306b\u306f\u3069\u306e\u3088\u3046\u306a\u5f71\u97ff\u304c\u3042\u308a\u307e\u3059\u304b?<\/b><br \/>  \u4f5c\u696d\u9805\u76ee\u306e\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306f\u3001Application Insights \u3092\u901a\u3058\u3066\u7d44\u7e54\u304c\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u305f\u3081\u3001\u30e9\u30f3\u30bf\u30a4\u30e0\u306e\u554f\u984c\u304c\u767a\u751f\u3057\u305f\u3068\u304d\u306b\u76e3\u8996\u3057\u3066\u5bfe\u5fdc\u3067\u304d\u307e\u3059\u3002\u3053\u306e\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u30c7\u30fc\u30bf\u306f\u3001\u554f\u984c\u306e\u8a3a\u65ad\u306b\u5f79\u7acb\u3061\u3001\u7d44\u7e54\u304c\u7de9\u548c\u7b56\u3092\u8fc5\u901f\u306b\u5b9f\u88c5\u3057\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u5186\u6ed1\u306a\u904b\u7528\u3092\u7dad\u6301\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/p>\n<p>  <b>\u3069\u306e\u3088\u3046\u306a\u5bfe\u5fdc\u304c\u5fc5\u8981\u3067\u3059\u304b?<\/b><br \/>  \u3053\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u306f\u8a8d\u8b58\u306e\u305f\u3081\u306e\u3082\u306e\u3067\u3042\u308a\u3001\u30a2\u30af\u30b7\u30e7\u30f3\u306f\u5fc5\u8981\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>  \u3053\u306e\u6a5f\u80fd\u306e\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u3001\u300c <a href=\"https:\/\/aka.ms\/10190\" target=\"_blank\">Azure Application Insights \u306e\u4f1a\u8a71\u8a3a\u65ad<\/a>\u300d\u3092\u53c2\u7167\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MC1065845 | Dynamics 365 Contact Center &#8211; Monitor work item lifecycle in Application Insights Classifica [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-11579","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/11579","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=11579"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/11579\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=11579"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=11579"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=11579"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}