{"id":11594,"date":"2025-05-15T13:01:24","date_gmt":"2025-05-15T04:01:24","guid":{"rendered":"https:\/\/m365jp.net\/?p=11594"},"modified":"2025-05-15T13:03:40","modified_gmt":"2025-05-15T04:03:40","slug":"servicerestored-sp1074194-sharepoint-online-some-users-may-be-unable-to-open-pdf-and-image-files-in-sharepoint-online-and-receive-an-error","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-05-15-servicerestored-sp1074194-sharepoint-online-some-users-may-be-unable-to-open-pdf-and-image-files-in-sharepoint-online-and-receive-an-error","title":{"rendered":"[serviceRestored] SP1074194 | SharePoint Online | Some users may be unable to open PDF and image files in SharePoint Online and receive an error"},"content":{"rendered":"
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SP1074194 | SharePoint Online | Some users may be unable to open PDF and image files in SharePoint Online and receive an error<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been unable to open PDF and image files in SharePoint Online and received an error.<\/td>\n<\/tr>\n
Last Updated<\/th>\n05\/15\/2025 03:45:21<\/td>\n<\/tr>\n
Start Time<\/th>\n05\/14\/2025 18:35:00<\/td>\n<\/tr>\n
End Time<\/th>\n05\/15\/2025 02:25:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be unable to open PDF and image files in SharePoint Online and receive an error<\/p>\n

User impact: Users may have been unable to open PDF and image files in SharePoint Online and received an error.<\/p>\n

More info: Impacted users may have seen an error stating “Folder is empty”.<\/p>\n

Additionally, some users may have encountered similar impact for other file types, including .eml and .msg files.<\/p>\n

Final status: We’ve fully disabled the offending changes and confirmed with a subset of affected users that impact is remediated.<\/p>\n

Scope of impact: Some users attempting to open PDF and image files in SharePoint Online may have been impacted.<\/p>\n

Start time: Wednesday, May 14, 2025, at 6:35 PM UTC<\/p>\n

End time: Thursday, May 15, 2025, at 2:25 AM UTC<\/p>\n

Root cause: A recent feature update contained changes resulting in impact.<\/p>\n

Next steps:
– We’re reviewing our feature update testing and validation methods to better identify issues such as this prior to deployment to prevent similar impact in the future.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304c SharePoint Online \u3067 PDF \u30d5\u30a1\u30a4\u30eb\u3068\u753b\u50cf\u30d5\u30a1\u30a4\u30eb\u3092\u958b\u304f\u3053\u3068\u304c\u3067\u304d\u305a\u3001\u30a8\u30e9\u30fc\u304c\u8868\u793a\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c SharePoint Online \u3067 PDF \u30d5\u30a1\u30a4\u30eb\u3084\u753b\u50cf\u30d5\u30a1\u30a4\u30eb\u3092\u958b\u304f\u3053\u3068\u304c\u3067\u304d\u305a\u3001\u30a8\u30e9\u30fc\u3092\u53d7\u3051\u53d6\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u306f\u3001\u300c\u30d5\u30a9\u30eb\u30c0\u304c\u7a7a\u3067\u3059\u300d\u3068\u3044\u3046\u30a8\u30e9\u30fc\u304c\u8868\u793a\u3055\u308c\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u3055\u3089\u306b\u3001\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001.eml\u30d5\u30a1\u30a4\u30eb\u3084.msg\u30d5\u30a1\u30a4\u30eb\u306a\u3069\u3001\u4ed6\u306e\u30d5\u30a1\u30a4\u30eb\u30bf\u30a4\u30d7\u3067\u540c\u69d8\u306e\u5f71\u97ff\u3092\u53d7\u3051\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6700\u7d42\u30b9\u30c6\u30fc\u30bf\u30b9: \u554f\u984c\u306e\u3042\u308b\u5909\u66f4\u3092\u5b8c\u5168\u306b\u7121\u52b9\u306b\u3057\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u304c\u4fee\u6b63\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: SharePoint Online \u3067 PDF \u30d5\u30a1\u30a4\u30eb\u3084\u753b\u50cf\u30d5\u30a1\u30a4\u30eb\u3092\u958b\u3053\u3046\u3068\u3057\u3066\u3044\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u53d7\u3051\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2025 \u5e74 5 \u6708 14 \u65e5\u6c34\u66dc\u65e5\u306e\u5348\u5f8c 6 \u6642 35 \u5206 (UTC)<\/p>\n

\u7d42\u4e86\u6642\u523b: 2025 \u5e74 5 \u6708 15 \u65e5\u6728\u66dc\u65e5\u5348\u524d 2 \u6642 25 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: \u6700\u8fd1\u306e\u6a5f\u80fd\u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u306b\u306f\u3001\u5f71\u97ff\u3092\u3082\u305f\u3089\u3059\u5909\u66f4\u304c\u542b\u307e\u308c\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
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SP1074194 | SharePoint Online | Some users may be unable to open PDF and image files in SharePoint Online and […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-11594","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/11594","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=11594"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/11594\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=11594"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=11594"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=11594"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}