{"id":11740,"date":"2025-05-24T06:01:18","date_gmt":"2025-05-23T21:01:18","guid":{"rendered":"https:\/\/m365jp.net\/?p=11740"},"modified":"2025-05-24T06:06:23","modified_gmt":"2025-05-23T21:06:23","slug":"servicedegradation-ex1081258-exchange-online-some-users-outlook-desktop-client-and-outlook-on-the-web-searches-may-not-return-results-for-recent-items","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-05-24-servicedegradation-ex1081258-exchange-online-some-users-outlook-desktop-client-and-outlook-on-the-web-searches-may-not-return-results-for-recent-items","title":{"rendered":"[serviceDegradation] EX1081258 | Exchange Online | Some users’ Outlook desktop client and Outlook on the web searches may not return results for recent items"},"content":{"rendered":"
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EX1081258 | Exchange Online | Some users’ Outlook desktop client and Outlook on the web searches may not return results for recent items<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers’ Outlook desktop client and Outlook on the web searches may not return results for recent items<\/td>\n<\/tr>\n
Last Updated<\/th>\n05\/23\/2025 20:56:21<\/td>\n<\/tr>\n
Start Time<\/th>\n05\/23\/2025 16:18:07<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users’ Outlook desktop client and Outlook on the web searches may not return results for recent items<\/p>\n

User impact: Users’ Outlook desktop client and Outlook on the web searches may not return results for recent items<\/p>\n

More info: This issue affects a small percentage of users, and most users will likely not encounter this problem. While the recent Outlook items, such as email messages and calendar items, don\u2019t appear in searches, the items are correctly appearing directly in their correct locations. The recency of the items affected may reach up to 36 hours but are more likely items created or received in the last 12 hours.<\/p>\n

Current status: We\u2019ve determined that a system service that facilitates Outlook search and indexing wasn\u2019t processing some requests as it was operating in a degraded state. We\u2019ve redirected the requests to an alternate system service to remediate this issue and we\u2019re reviewing telemetry related to the exceptions that were occurring to confirm that the issue is fully resolved.<\/p>\n

Scope of impact: Some users performing searches in the Outlook desktop client or Outlook on the web may notice that recent items, likely up to 12 hours old, may not show up in the results.<\/p>\n

Root cause: A system service that facilitates Outlook search and indexing wasn\u2019t processing some requests as it was operating in a degraded state.<\/p>\n

Next update by: Friday, May 23, 2025, at 11:00 PM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306e Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3068 Outlook on web \u691c\u7d22\u3067\u6700\u8fd1\u4f7f\u3063\u305f\u30a2\u30a4\u30c6\u30e0\u306e\u7d50\u679c\u304c\u8fd4\u3055\u308c\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306e Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3068 Outlook on web \u691c\u7d22\u3067\u6700\u8fd1\u4f7f\u3063\u305f\u30a2\u30a4\u30c6\u30e0\u306e\u7d50\u679c\u304c\u8fd4\u3055\u308c\u306a\u3044\u3053\u3068\u304c\u3042\u308b<\/p>\n

\u8a73\u7d30: \u3053\u306e\u554f\u984c\u306f\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3057\u3001\u307b\u3068\u3093\u3069\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3053\u306e\u554f\u984c\u306b\u906d\u9047\u3057\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3084\u4e88\u5b9a\u8868\u30a2\u30a4\u30c6\u30e0\u306a\u3069\u3001\u6700\u8fd1\u306e Outlook \u30a2\u30a4\u30c6\u30e0\u306f\u691c\u7d22\u306b\u8868\u793a\u3055\u308c\u307e\u305b\u3093\u304c\u3001\u30a2\u30a4\u30c6\u30e0\u306f\u6b63\u3057\u3044\u5834\u6240\u306b\u76f4\u63a5\u6b63\u3057\u304f\u8868\u793a\u3055\u308c\u307e\u3059\u3002\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a2\u30a4\u30c6\u30e0\u306e\u6709\u52b9\u671f\u9650\u306f\u6700\u5927 36 \u6642\u9593\u306b\u9054\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u904e\u53bb 12 \u6642\u9593\u4ee5\u5185\u306b\u4f5c\u6210\u307e\u305f\u306f\u53d7\u9818\u3057\u305f\u30a2\u30a4\u30c6\u30e0\u3067\u3042\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n

\u73fe\u5728\u306e\u72b6\u614b: Outlook \u306e\u691c\u7d22\u3068\u30a4\u30f3\u30c7\u30c3\u30af\u30b9\u4f5c\u6210\u3092\u5bb9\u6613\u306b\u3059\u308b\u30b7\u30b9\u30c6\u30e0 \u30b5\u30fc\u30d3\u30b9\u304c\u3001\u6a5f\u80fd\u4f4e\u4e0b\u3057\u305f\u72b6\u614b\u3067\u52d5\u4f5c\u3057\u3066\u3044\u305f\u305f\u3081\u3001\u4e00\u90e8\u306e\u8981\u6c42\u3092\u51e6\u7406\u3057\u3066\u3044\u306a\u304b\u3063\u305f\u3068\u5224\u65ad\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u554f\u984c\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306b\u3001\u8981\u6c42\u3092\u5225\u306e\u30b7\u30b9\u30c6\u30e0 \u30b5\u30fc\u30d3\u30b9\u306b\u30ea\u30c0\u30a4\u30ec\u30af\u30c8\u3057\u3001\u554f\u984c\u304c\u5b8c\u5168\u306b\u89e3\u6c7a\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3059\u308b\u305f\u3081\u306b\u3001\u767a\u751f\u3057\u3066\u3044\u305f\u4f8b\u5916\u306b\u95a2\u9023\u3059\u308b\u30c6\u30ec\u30e1\u30c8\u30ea\u3092\u78ba\u8a8d\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u307e\u305f\u306f Outlook on the web \u3067\u691c\u7d22\u3092\u5b9f\u884c\u3057\u3066\u3044\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u6700\u8fd1\u4f7f\u7528\u3057\u305f\u30a2\u30a4\u30c6\u30e0 (\u6700\u5927 12 \u6642\u9593\u524d) \u304c\u7d50\u679c\u306b\u8868\u793a\u3055\u308c\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6839\u672c\u539f\u56e0: Outlook \u306e\u691c\u7d22\u3068\u30a4\u30f3\u30c7\u30c3\u30af\u30b9\u4f5c\u6210\u3092\u5bb9\u6613\u306b\u3059\u308b\u30b7\u30b9\u30c6\u30e0 \u30b5\u30fc\u30d3\u30b9\u306f\u3001\u6a5f\u80fd\u4f4e\u4e0b\u3057\u305f\u72b6\u614b\u3067\u52d5\u4f5c\u3057\u3066\u3044\u305f\u305f\u3081\u3001\u4e00\u90e8\u306e\u8981\u6c42\u3092\u51e6\u7406\u3057\u3066\u3044\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0\u8005: 2025\u5e745\u670823\u65e5(\u91d1)\u5348\u5f8c11:00 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

EX1081258 | Exchange Online | Some users’ Outlook desktop client and Outlook on the web searches may not […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-11740","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/11740","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=11740"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/11740\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=11740"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=11740"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=11740"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}