{"id":11746,"date":"2025-05-24T08:02:16","date_gmt":"2025-05-23T23:02:16","guid":{"rendered":"https:\/\/m365jp.net\/?p=11746"},"modified":"2025-05-24T08:06:50","modified_gmt":"2025-05-23T23:06:50","slug":"servicerestored-ex1081258-exchange-online-some-users-outlook-desktop-client-and-outlook-on-the-web-searches-may-not-return-results-for-recent-items","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-05-24-servicerestored-ex1081258-exchange-online-some-users-outlook-desktop-client-and-outlook-on-the-web-searches-may-not-return-results-for-recent-items","title":{"rendered":"[serviceRestored] EX1081258 | Exchange Online | Some users’ Outlook desktop client and Outlook on the web searches may not return results for recent items"},"content":{"rendered":"
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EX1081258 | Exchange Online | Some users’ Outlook desktop client and Outlook on the web searches may not return results for recent items<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers’ Outlook desktop client and Outlook on the web searches may have not returned results for recent items<\/td>\n<\/tr>\n
Last Updated<\/th>\n05\/23\/2025 22:19:28<\/td>\n<\/tr>\n
Start Time<\/th>\n05\/09\/2025 12:00:00<\/td>\n<\/tr>\n
End Time<\/th>\n05\/23\/2025 19:47:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users’ Outlook desktop client and Outlook on the web searches may not return results for recent items<\/p>\n

User impact: Users’ Outlook desktop client and Outlook on the web searches may have not returned results for recent items<\/p>\n

More info: This issue affected a small percentage of users, and most users would likely not have encountered this problem. While the recent Outlook items, such as email messages and calendar items, didn\u2019t appear in searches, the items were correctly appearing directly in their expected locations. The recency of the items affected may have reached up to 36 hours but were more likely items created or received in the previous 12 hours.<\/p>\n

Final status: We’ve confirmed through our service telemetry that redirecting the affected requests has resolved the issue.<\/p>\n

Scope of impact: Some users performing searches in the Outlook desktop client or Outlook on the web may have noticed that recent items, likely up to 12 hours old, may have not shown up in the results.<\/p>\n

Start time: Friday, May 9, 2025, at 12:00 PM UTC<\/p>\n

End time: Friday, May 23, 2025, at 7:37 PM UTC<\/p>\n

Root cause: A system service that facilitates Outlook search and indexing wasn\u2019t processing some requests as it was operating in a degraded state.<\/p>\n

Next steps:
– We’re further investigating what caused the system service facilitating search and indexing to enter an unhealthy state so that we can develop actions to prevent issues such as this in the future.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306e Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3068 Outlook on web \u691c\u7d22\u3067\u6700\u8fd1\u4f7f\u3063\u305f\u30a2\u30a4\u30c6\u30e0\u306e\u7d50\u679c\u304c\u8fd4\u3055\u308c\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306e Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3068 Outlook on web \u691c\u7d22\u3067\u3001\u6700\u8fd1\u4f7f\u3063\u305f\u30a2\u30a4\u30c6\u30e0\u306e\u7d50\u679c\u304c\u8fd4\u3055\u308c\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u3053\u306e\u554f\u984c\u306f\u3054\u304f\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u3001\u307b\u3068\u3093\u3069\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3053\u306e\u554f\u984c\u306b\u906d\u9047\u3057\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3084\u4e88\u5b9a\u8868\u30a2\u30a4\u30c6\u30e0\u306a\u3069\u3001\u6700\u8fd1\u306e Outlook \u30a2\u30a4\u30c6\u30e0\u306f\u691c\u7d22\u306b\u8868\u793a\u3055\u308c\u307e\u305b\u3093\u3067\u3057\u305f\u304c\u3001\u30a2\u30a4\u30c6\u30e0\u306f\u60f3\u5b9a\u3055\u308c\u308b\u5834\u6240\u306b\u76f4\u63a5\u6b63\u3057\u304f\u8868\u793a\u3055\u308c\u3066\u3044\u307e\u3057\u305f\u3002\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30a2\u30a4\u30c6\u30e0\u306e\u65b0\u4e16\u7d00\u306f\u6700\u5927 36 \u6642\u9593\u306b\u9054\u3057\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u591a\u304f\u306e\u5834\u5408\u3001\u904e\u53bb 12 \u6642\u9593\u4ee5\u5185\u306b\u4f5c\u6210\u307e\u305f\u306f\u53d7\u9818\u3055\u308c\u305f\u30a2\u30a4\u30c6\u30e0\u3067\u3059\u3002<\/p>\n

\u6700\u7d42\u30b9\u30c6\u30fc\u30bf\u30b9: \u30b5\u30fc\u30d3\u30b9 \u30c6\u30ec\u30e1\u30c8\u30ea\u3092\u901a\u3058\u3066\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30ea\u30c0\u30a4\u30ec\u30af\u30c8\u3059\u308b\u3053\u3068\u3067\u554f\u984c\u304c\u89e3\u6c7a\u3057\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u307e\u305f\u306f Outlook on the web \u3067\u691c\u7d22\u3092\u5b9f\u884c\u3057\u3066\u3044\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u6700\u8fd1\u4f7f\u7528\u3057\u305f\u30a2\u30a4\u30c6\u30e0 (\u304a\u305d\u3089\u304f 12 \u6642\u9593\u524d) \u304c\u7d50\u679c\u306b\u8868\u793a\u3055\u308c\u3066\u3044\u306a\u3044\u3053\u3068\u306b\u6c17\u4ed8\u3044\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2025 \u5e74 5 \u6708 9 \u65e5\u91d1\u66dc\u65e5 12:00 PM UTC<\/p>\n

\u7d42\u4e86\u6642\u523b: 2025 \u5e74 5 \u6708 23 \u65e5\u91d1\u66dc\u65e5\u5348\u5f8c 7 \u6642 37 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: Outlook \u306e\u691c\u7d22\u3068\u30a4\u30f3\u30c7\u30c3\u30af\u30b9\u4f5c\u6210\u3092\u5bb9\u6613\u306b\u3059\u308b\u30b7\u30b9\u30c6\u30e0 \u30b5\u30fc\u30d3\u30b9\u306f\u3001\u6a5f\u80fd\u4f4e\u4e0b\u3057\u305f\u72b6\u614b\u3067\u52d5\u4f5c\u3057\u3066\u3044\u305f\u305f\u3081\u3001\u4e00\u90e8\u306e\u8981\u6c42\u3092\u51e6\u7406\u3057\u3066\u3044\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u4eca\u5f8c\u3001\u3053\u306e\u3088\u3046\u306a\u554f\u984c\u3092\u9632\u3050\u305f\u3081\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u958b\u767a\u3067\u304d\u308b\u3088\u3046\u306b\u3001\u691c\u7d22\u3068\u30a4\u30f3\u30c7\u30c3\u30af\u30b9\u4f5c\u6210\u3092\u5bb9\u6613\u306b\u3059\u308b\u30b7\u30b9\u30c6\u30e0 \u30b5\u30fc\u30d3\u30b9\u304c\u7570\u5e38\u306a\u72b6\u614b\u306b\u306a\u3063\u305f\u539f\u56e0\u3092\u3055\u3089\u306b\u8abf\u67fb\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u306f\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

EX1081258 | Exchange Online | Some users’ Outlook desktop client and Outlook on the web searches may not […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-11746","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/11746","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=11746"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/11746\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=11746"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=11746"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=11746"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}