{"id":11907,"date":"2025-06-17T07:01:31","date_gmt":"2025-06-16T22:01:31","guid":{"rendered":"https:\/\/m365jp.net\/?p=11907"},"modified":"2025-06-17T07:01:54","modified_gmt":"2025-06-16T22:01:54","slug":"mc1088700-dynamics-365-customer-service-information-regarding-the-end-of-support-for-legacy-conversation-topics","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-06-17-mc1088700-dynamics-365-customer-service-information-regarding-the-end-of-support-for-legacy-conversation-topics","title":{"rendered":"MC1088700 | Dynamics 365 Customer Service &#8211; Information regarding the end of support for legacy Conversation Topics"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">MC1088700 | Dynamics 365 Customer Service &#8211; Information regarding the end of support for legacy Conversation Topics<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Classification<\/th>\n<td>stayInformed<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>06\/16\/2025 21:09:09<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>06\/05\/2025 21:57:00<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td>08\/31\/2025 21:57:00<\/td>\n<\/tr>\n<tr>\n<th>Message Content<\/th>\n<td>Starting June 20, 2025, we will be deprecating the legacy version of <a href=\"https:\/\/aka.ms\/10650\/configure-topics-clustering-cases-cs\" target=\"_blank\">  Case<\/a> and <a href=\"https:\/\/aka.ms\/10650\/ai-topic-clustering-conversations\" target=\"_blank\">  Conversation Topics<\/a> features in Dynamics 365 Customer Service and Dynamics 365 Contact Center. This feature will reach the end of support on June 20, 2025.<\/p>\n<p>  <b>How does this affect me? <\/b><\/p>\n<p>  After August 31, 2025, this feature will be removed, and users will no longer be able to utilize it in Dynamics 365 Customer Service and Dynamics 365 Contact Center.<\/p>\n<p>  <b>What action do I need to take? <\/b><\/p>\n<p>  This message is for awareness and no action is required.<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>2025 \u5e74 6 \u6708 20 \u65e5\u4ee5\u964d\u3001Dynamics 365 Customer Service \u304a\u3088\u3073 Dynamics 365 Contact Center \u306e\u30b5\u30dd\u30fc\u30c8  <a href=\"https:\/\/aka.ms\/10650\/configure-topics-clustering-cases-cs\" target=\"_blank\">  \u6848\u4ef6<\/a> \u304a\u3088\u3073 <a href=\"https:\/\/aka.ms\/10650\/ai-topic-clustering-conversations\" target=\"_blank\">  \u4f1a\u8a71\u30c8\u30d4\u30c3\u30af<\/a> \u6a5f\u80fd\u306e\u65e7\u30d0\u30fc\u30b8\u30e7\u30f3\u3092\u5ec3\u6b62\u3057\u307e\u3059\u3002\u3053\u306e\u6a5f\u80fd\u306f\u30012025 \u5e74 6 \u6708 20 \u65e5\u306b\u30b5\u30dd\u30fc\u30c8\u304c\u7d42\u4e86\u3057\u307e\u3059\u3002<\/p>\n<p>  <b>\u3053\u308c\u306b\u306f\u3069\u306e\u3088\u3046\u306a\u5f71\u97ff\u304c\u3042\u308a\u307e\u3059\u304b? <\/b><br \/>  2025 \u5e74 8 \u6708 31 \u65e5\u4ee5\u964d\u3001\u3053\u306e\u6a5f\u80fd\u306f\u524a\u9664\u3055\u308c\u3001\u30e6\u30fc\u30b6\u30fc\u306f Dynamics 365 Customer Service \u304a\u3088\u3073 Dynamics 365 Contact Center \u3067\u5229\u7528\u3067\u304d\u306a\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>  <b>\u3069\u306e\u3088\u3046\u306a\u5bfe\u5fdc\u304c\u5fc5\u8981\u3067\u3059\u304b? <\/b><br \/>  \u3053\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u306f\u8a8d\u8b58\u306e\u305f\u3081\u306e\u3082\u306e\u3067\u3042\u308a\u3001\u30a2\u30af\u30b7\u30e7\u30f3\u306f\u5fc5\u8981\u3042\u308a\u307e\u305b\u3093\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MC1088700 | Dynamics 365 Customer Service &#8211; Information regarding the end of support for legacy Conversa [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-11907","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/11907","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=11907"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/11907\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=11907"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=11907"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=11907"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}