{"id":12073,"date":"2025-07-02T20:01:22","date_gmt":"2025-07-02T11:01:22","guid":{"rendered":"https:\/\/m365jp.net\/?p=12073"},"modified":"2025-07-02T20:04:08","modified_gmt":"2025-07-02T11:04:08","slug":"servicerestored-ex1090277-exchange-online-some-users-may-have-experienced-inconsistent-behavior-with-the-track-email-and-document-open-rates-feature","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-07-02-servicerestored-ex1090277-exchange-online-some-users-may-have-experienced-inconsistent-behavior-with-the-track-email-and-document-open-rates-feature","title":{"rendered":"[serviceRestored] EX1090277 | Exchange Online | Some users may have experienced inconsistent behavior with the \u2018Track email and document open rates\u2019 feature"},"content":{"rendered":"
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EX1090277 | Exchange Online | Some users may have experienced inconsistent behavior with the \u2018Track email and document open rates\u2019 feature<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have experienced inconsistent behavior with the \u2018Track email and document open rates\u2019 feature.<\/td>\n<\/tr>\n
Last Updated<\/th>\n07\/02\/2025 10:45:17<\/td>\n<\/tr>\n
Start Time<\/th>\n03\/31\/2025 18:30:00<\/td>\n<\/tr>\n
End Time<\/th>\n06\/27\/2025 03:30:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may have experienced inconsistent behavior with the \u2018Track email and document open rates\u2019 feature<\/p>\n

User impact: Users may have experienced inconsistent behavior with the \u2018Track email and document open rates\u2019 feature.<\/p>\n

More info: Affected users may have seen a error messages or the \u2018Track email and document open rates\u2019 feature in the Viva Insights Add-in for Outlook not appearing despite meeting the criteria of having at least five recipients and being sent from a user mailbox hosted on Exchange Online with a valid service plan. This feature is available to users with the MyAnalytics (Full) service plan included in Office 365 E5.<\/p>\n

Final status: We’ve received feedback from some affected users confirming that impact has been remediated.<\/p>\n

Scope of impact: Impact was specific to some users with the MyAnalytics (Full) service plan included in Office 365 E5 attempting to utilize the \u2018Track email and document open rates\u2019 feature.<\/p>\n

Start time: Monday, March 31, 2025, at 6:30 PM UTC<\/p>\n

End time: Friday, June 27, 2025, at 3:30 AM UTC<\/p>\n

Root cause: A recent service update, intended to change license checking logic, inadvertently introduced a code regression, which resulted in impact.<\/p>\n

Next steps:
– We’re reviewing our update procedures to better identify similar issues during our development and testing cycles.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u300c\u30e1\u30fc\u30eb\u3068\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u306e\u958b\u5c01\u7387\u3092\u8ffd\u8de1\u3059\u308b\u300d\u6a5f\u80fd\u3067\u4e00\u8cab\u6027\u306e\u306a\u3044\u52d5\u4f5c\u3092\u7d4c\u9a13\u3057\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u300c\u30e1\u30fc\u30eb\u3068\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u306e\u958b\u5c01\u7387\u3092\u8ffd\u8de1\u3059\u308b\u300d\u6a5f\u80fd\u3067\u4e00\u8cab\u6027\u306e\u306a\u3044\u884c\u52d5\u3092\u7d4c\u9a13\u3057\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u306f\u3001\u30a8\u30e9\u30fc \u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u8868\u793a\u3055\u308c\u305f\u308a\u3001Outlook \u306eViva \u30a4\u30f3\u30b5\u30a4\u30c8 \u30a2\u30c9\u30a4\u30f3\u306e [\u30e1\u30fc\u30eb\u3068\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u306e\u958b\u5c01\u7387\u306e\u8ffd\u8de1] \u6a5f\u80fd\u304c\u8868\u793a\u3055\u308c\u306a\u304b\u3063\u305f\u308a\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u305f\u3060\u3057\u3001\u5c11\u306a\u304f\u3068\u3082 5 \u4eba\u306e\u53d7\u4fe1\u8005\u304c\u5b58\u5728\u3057\u3001\u6709\u52b9\u306a\u30b5\u30fc\u30d3\u30b9 \u30d7\u30e9\u30f3\u3067Exchange Online\u3067\u30db\u30b9\u30c8\u3055\u308c\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc \u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u304b\u3089\u9001\u4fe1\u3055\u308c\u3066\u3044\u308b\u3068\u3044\u3046\u57fa\u6e96\u3092\u6e80\u305f\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u6a5f\u80fd\u306f\u3001Office 365 E5 \u306b\u542b\u307e\u308c\u308b MyAnalytics (Full) \u30b5\u30fc\u30d3\u30b9 \u30d7\u30e9\u30f3\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u5229\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n

\u6700\u7d42\u30b9\u30c6\u30fc\u30bf\u30b9: \u5f71\u97ff\u3092\u53d7\u3051\u305f\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u3001\u5f71\u97ff\u304c\u4fee\u6b63\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3059\u308b\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u53d7\u3051\u53d6\u308a\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: \u5f71\u97ff\u306f\u3001Office 365 E5 \u306b\u542b\u307e\u308c\u308b MyAnalytics (Full) \u30b5\u30fc\u30d3\u30b9 \u30d7\u30e9\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3044\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304c “\u96fb\u5b50\u30e1\u30fc\u30eb\u3068\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u306e\u958b\u5c01\u7387\u3092\u8ffd\u8de1\u3059\u308b” \u6a5f\u80fd\u3092\u5229\u7528\u3057\u3088\u3046\u3068\u3057\u3066\u3044\u308b\u5834\u5408\u306b\u7279\u6709\u3067\u3057\u305f\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2025 \u5e74 3 \u6708 31 \u65e5\u6708\u66dc\u65e5\u5348\u5f8c 6 \u6642 30 \u5206 (UTC)<\/p>\n

\u7d42\u4e86\u6642\u523b: 2025 \u5e74 6 \u6708 27 \u65e5\u91d1\u66dc\u65e5\u306e\u5348\u524d 3 \u6642 30 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: \u30e9\u30a4\u30bb\u30f3\u30b9 \u30c1\u30a7\u30c3\u30af \u30ed\u30b8\u30c3\u30af\u3092\u5909\u66f4\u3059\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u305f\u6700\u8fd1\u306e\u30b5\u30fc\u30d3\u30b9\u66f4\u65b0\u306b\u3088\u308a\u3001\u8aa4\u3063\u3066\u30b3\u30fc\u30c9\u56de\u5e30\u304c\u767a\u751f\u3057\u3001\u5f71\u97ff\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u958b\u767a\u30b5\u30a4\u30af\u30eb\u3068\u30c6\u30b9\u30c8\u30b5\u30a4\u30af\u30eb\u3067\u985e\u4f3c\u306e\u554f\u984c\u3092\u3088\u308a\u6b63\u78ba\u306b\u7279\u5b9a\u3059\u308b\u305f\u3081\u306b\u3001\u66f4\u65b0\u624b\u9806\u3092\u898b\u76f4\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u306f\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

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