{"id":12106,"date":"2025-07-04T09:02:12","date_gmt":"2025-07-04T00:02:12","guid":{"rendered":"https:\/\/m365jp.net\/?p=12106"},"modified":"2025-07-04T09:06:31","modified_gmt":"2025-07-04T00:06:31","slug":"mc1108837-microsoft-viva-viva-engage-streamlined-verified-answers-for-community-experts","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-07-04-mc1108837-microsoft-viva-viva-engage-streamlined-verified-answers-for-community-experts","title":{"rendered":"MC1108837 | Microsoft Viva | Viva Engage: Streamlined verified answers for community experts"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">MC1108837 | Microsoft Viva | Viva Engage: Streamlined verified answers for community experts<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Classification<\/th>\n<td>stayInformed<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>07\/03\/2025 23:34:20<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>07\/03\/2025 23:34:14<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td>09\/30\/2025 07:00:00<\/td>\n<\/tr>\n<tr>\n<th>Message Content<\/th>\n<td>\n<p>We\u2019re simplifying the answer verification experience in Viva Engage by consolidating the options available to community experts into a single, streamlined action. This update reduces decision fatigue and promotes consistency in how answers are validated   across communities.<\/p>\n<p>This message applies to the following platforms: Teams and Surface Devices, and Web.<\/p>\n<p>[When this will happen:]<\/p>\n<p>General Availability (Worldwide): We will begin rolling out mid-July 2025 and expect to complete by late July 2025.<\/p>\n<p>[How this will affect your organization:]<\/p>\n<p>Currently, community experts in Viva Engage can choose between marking a response as a \u201cbest answer\u201d or a \u201cverified answer.\u201d To streamline the experience and reduce confusion, this update will consolidate these options for community experts.<\/p>\n<ul>\n<li>Community experts will now see only the \u201cverified answer\u201d option when responding to questions.  <\/li>\n<li>Question askers will continue to see the \u201cbest answer\u201d option, as currently implemented.  <\/li>\n<li>Community admins will retain the ability to choose between both options.<\/li>\n<li>Users with multiple roles:<br \/> \n<ul>\n<li>If a user is both a question asker and a community expert, they will see only the \u201cverified answer\u201d option.  <\/li>\n<li>If a user is both a community expert and an admin, they will see both options, with admin privileges taking precedence.  <\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>This change is designed to simplify workflows and ensure a consistent answer validation experience across communities.<\/p>\n<p>[What you need to do to prepare:]<\/p>\n<p>No admin action is required before rollout; the feature will be enabled automatically.<\/p>\n<p>  <\/p>\n<p>We recommend notifying your community admins and designated experts about this change so they are aware of the updated experience and can adjust their workflows accordingly.<\/p>\n<p>Learn more: <a href=\"https:\/\/techcommunity.microsoft.com\/blog\/viva_engage_blog\/introducing-verified-answers-in-viva-engage\/4386315\" target=\"_blank\">  Introducing Verified Answers in Viva Engage<\/a><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MC1108837 | Microsoft Viva | Viva Engage: Streamlined verified answers for community experts Classification st [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-12106","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/12106","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=12106"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/12106\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=12106"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=12106"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=12106"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}