{"id":12135,"date":"2025-07-08T09:01:03","date_gmt":"2025-07-08T00:01:03","guid":{"rendered":"https:\/\/m365jp.net\/?p=12135"},"modified":"2025-07-08T09:04:48","modified_gmt":"2025-07-08T00:04:48","slug":"servicedegradation-mo1111064-microsoft-365-suite-some-users-may-experience-latency-or-intermittent-failures-fetching-user-contacts-in-multiple-microsoft-365-services-3","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-07-08-servicedegradation-mo1111064-microsoft-365-suite-some-users-may-experience-latency-or-intermittent-failures-fetching-user-contacts-in-multiple-microsoft-365-services-3","title":{"rendered":"[serviceDegradation] MO1111064 | Microsoft 365 suite | Some users may experience latency or intermittent failures fetching user contacts in multiple Microsoft 365 services"},"content":{"rendered":"
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MO1111064 | Microsoft 365 suite | Some users may experience latency or intermittent failures fetching user contacts in multiple Microsoft 365 services<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may experience latency or intermittent failures fetching user contacts in multiple Microsoft 365 services.<\/td>\n<\/tr>\n
Last Updated<\/th>\n07\/07\/2025 23:48:54<\/td>\n<\/tr>\n
Start Time<\/th>\n07\/04\/2025 00:00:00<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may experience latency or intermittent failures fetching user contacts in multiple Microsoft 365 services<\/p>\n

User impact: Users may experience latency or intermittent failures fetching user contacts in multiple Microsoft 365 services.<\/p>\n

More info: Affected services and scenarios include:
– Microsoft Teams users are unable to fetch user’s regional and language settings using the Profile API
– Exchange Online users experience latency or 503 “Service Unavailable” errors when attempting to view contact information in Exchange Online.<\/p>\n

Current status: Our testing of the configuration change in the portion of service infrastructure has so far proven inconclusive in resolving impact. We’re continuing to validate and assess if additional changes are needed to fully remediate impact.<\/p>\n

Scope of impact: Users may experience latency or intermittent failures for user contact fetching across multiple Microsoft 365 services.<\/p>\n

Start time: Friday, July 4, 2025, at 12:00 AM UTC<\/p>\n

Root cause: A change implemented to the queue for fetching contact information is resulting in a spike in processing errors, as our service infrastructure is unable to handle the influx of information only going to one specific portion of infrastructure for processing.<\/p>\n

Next update by: Wednesday, July 9, 2025, at 1:00 AM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u8907\u6570\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u3067\u30e6\u30fc\u30b6\u30fc\u306e\u9023\u7d61\u5148\u3092\u30d5\u30a7\u30c3\u30c1\u3059\u308b\u3068\u304d\u306b\u5f85\u6a5f\u6642\u9593\u307e\u305f\u306f\u65ad\u7d9a\u7684\u306a\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u8907\u6570\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u3067\u30e6\u30fc\u30b6\u30fc\u306e\u9023\u7d61\u5148\u3092\u30d5\u30a7\u30c3\u30c1\u3059\u308b\u969b\u306b\u3001\u5f85\u6a5f\u6642\u9593\u3084\u65ad\u7d9a\u7684\u306a\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30b5\u30fc\u30d3\u30b9\u3068\u30b7\u30ca\u30ea\u30aa\u306f\u6b21\u306e\u3068\u304a\u308a\u3067\u3059\u3002
– Microsoft Teams \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u30d7\u30ed\u30d5\u30a1\u30a4\u30eb API \u3092\u4f7f\u7528\u3057\u3066\u30e6\u30fc\u30b6\u30fc\u306e\u5730\u57df\u3068\u8a00\u8a9e\u306e\u8a2d\u5b9a\u3092\u53d6\u5f97\u3067\u304d\u307e\u305b\u3093
– Exchange Online \u30e6\u30fc\u30b6\u30fc\u304c Exchange Online \u3067\u9023\u7d61\u5148\u60c5\u5831\u3092\u8868\u793a\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u3001\u5f85\u6a5f\u6642\u9593\u307e\u305f\u306f 503 “Service Unavailable” \u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u307e\u3059\u3002<\/p>\n

\u73fe\u5728\u306e\u72b6\u6cc1: \u30b5\u30fc\u30d3\u30b9 \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u4e00\u90e8\u306e\u69cb\u6210\u5909\u66f4\u306e\u30c6\u30b9\u30c8\u3067\u306f\u3001\u3053\u308c\u307e\u3067\u306e\u3068\u3053\u308d\u3001\u5f71\u97ff\u306e\u89e3\u6c7a\u306b\u306f\u6c7a\u5b9a\u7684\u3067\u306f\u306a\u3044\u3053\u3068\u304c\u8a3c\u660e\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u5f71\u97ff\u3092\u5b8c\u5168\u306b\u4fee\u5fa9\u3059\u308b\u305f\u3081\u306b\u8ffd\u52a0\u306e\u5909\u66f4\u304c\u5fc5\u8981\u304b\u3069\u3046\u304b\u306e\u691c\u8a3c\u3068\u8a55\u4fa1\u3092\u7d9a\u3051\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u8907\u6570\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u9593\u3067\u30e6\u30fc\u30b6\u30fc\u306e\u9023\u7d61\u5148\u30d5\u30a7\u30c3\u30c1\u306b\u5bfe\u3057\u3066\u5f85\u6a5f\u6642\u9593\u307e\u305f\u306f\u65ad\u7d9a\u7684\u306a\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2025 \u5e74 7 \u6708 4 \u65e5\u91d1\u66dc\u65e5\u306e\u5348\u524d 12:00 UTC<\/p>\n

\u6839\u672c\u539f\u56e0: \u9023\u7d61\u5148\u60c5\u5831\u3092\u30d5\u30a7\u30c3\u30c1\u3059\u308b\u305f\u3081\u306e\u30ad\u30e5\u30fc\u306b\u5b9f\u88c5\u3055\u308c\u305f\u5909\u66f4\u306b\u3088\u308a\u3001\u30b5\u30fc\u30d3\u30b9 \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u304c\u51e6\u7406\u306e\u305f\u3081\u306b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u7279\u5b9a\u306e\u90e8\u5206\u306b\u306e\u307f\u9001\u4fe1\u3055\u308c\u308b\u60c5\u5831\u306e\u6d41\u5165\u3092\u51e6\u7406\u3067\u304d\u306a\u3044\u305f\u3081\u3001\u51e6\u7406\u30a8\u30e9\u30fc\u304c\u6025\u5897\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0\u8005: 2025\u5e747\u67089\u65e5(\u6c34)\u5348\u524d1:00(UTC)<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MO1111064 | Microsoft 365 suite | Some users may experience latency or intermittent failures fetching user con […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-12135","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/12135","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=12135"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/12135\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=12135"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=12135"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=12135"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}