{"id":12138,"date":"2025-07-08T14:01:14","date_gmt":"2025-07-08T05:01:14","guid":{"rendered":"https:\/\/m365jp.net\/?p=12138"},"modified":"2025-07-08T14:06:06","modified_gmt":"2025-07-08T05:06:06","slug":"extendedrecovery-mo1064005-microsoft-365-suite-admins-may-be-unable-to-view-exchange-online-and-microsoft-teams-usage-data-in-the-microsoft-365-admin-center","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-07-08-extendedrecovery-mo1064005-microsoft-365-suite-admins-may-be-unable-to-view-exchange-online-and-microsoft-teams-usage-data-in-the-microsoft-365-admin-center","title":{"rendered":"[extendedRecovery] MO1064005 | Microsoft 365 suite | Admins may be unable to view Exchange Online and Microsoft Teams usage data in the Microsoft 365 admin center"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">MO1064005 | Microsoft 365 suite | Admins may be unable to view Exchange Online and Microsoft Teams usage data in the Microsoft 365 admin center<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">extendedRecovery<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>advisory<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Admins may be unable to view Exchange Online and Microsoft Teams usage data in the Microsoft 365 admin center.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>07\/08\/2025 04:36:24<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>04\/28\/2025 16:59:43<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Admins may be unable to view Exchange Online usage data in the Microsoft 365 admin center<\/p>\n<p>  User impact: Admins may be unable to view Exchange Online usage data in the Microsoft 365 admin center.<\/p>\n<p>  More info: When admins view the Exchange Online usage data for Total Active Users, Amount of Storage Used, and Number of User Mailboxes by Storage Quota, the data may show as zero. In addition, Teams usage report data in the Microsoft 365 admin center may not   reflect accurate data.<\/p>\n<p>  Current status: Our validations with a subset of affected admins determined that they continue to be unable to view accurate Exchange Online and Microsoft Teams usage data in the Microsoft 365 admin center. We&#8217;re further analyzing our previous data restoration   to determine why it hasn&#8217;t returned the expected usage data to the Microsoft 365 admin center, so we can determine our next steps for reinstating the necessary Exchange Online and Microsoft Teams data to remediate the impact.<\/p>\n<p>  Scope of impact: Any admin attempting to view Exchange Online or Microsoft Teams usage data in the Microsoft 365 admin center may be impacted.<\/p>\n<p>  Start time: Sunday, April 20, 2025, at 12:00 AM UTC<\/p>\n<p>  Root cause: An upstream schema mismatch, which occurs when there\u2019s a discrepancy between the data and the expected organization of the data, is preventing usage data from being output and causing the impact.<\/p>\n<p>  Next update by: Tuesday, July 8, 2025, at 11:00 AM UTC<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u7ba1\u7406\u8005\u306f\u3001Microsoft 365 \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u3067 Exchange Online \u306e\u4f7f\u7528\u72b6\u6cc1\u30c7\u30fc\u30bf\u3092\u8868\u793a\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u7ba1\u7406\u8005\u306f\u3001Microsoft 365 \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u3067Exchange Online\u4f7f\u7528\u72b6\u6cc1\u30c7\u30fc\u30bf\u3092\u8868\u793a\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u8a73\u7d30: \u7ba1\u7406\u8005\u304c Exchange Online \u306e\u4f7f\u7528\u72b6\u6cc1\u30c7\u30fc\u30bf\u3092 [Total Active Users]\u3001[Amount of Storage Used]\u3001\u304a\u3088\u3073 [Number of User Mailboxes by Storage Quota] \u3067\u8868\u793a\u3059\u308b\u3068\u3001\u30c7\u30fc\u30bf\u304c 0 \u3068\u8868\u793a\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u3055\u3089\u306b\u3001Microsoft 365 \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u306e Teams \u4f7f\u7528\u72b6\u6cc1\u30ec\u30dd\u30fc\u30c8 \u30c7\u30fc\u30bf\u306b\u306f\u3001\u6b63\u78ba\u306a\u30c7\u30fc\u30bf\u304c\u53cd\u6620\u3055\u308c\u3066\u3044\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u73fe\u5728\u306e\u72b6\u614b: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u7ba1\u7406\u8005\u306e\u30b5\u30d6\u30bb\u30c3\u30c8\u306b\u5bfe\u3059\u308b\u691c\u8a3c\u306b\u3088\u308a\u3001Microsoft 365 \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u3067\u6b63\u78ba\u306aExchange Online\u304a\u3088\u3073Microsoft Teams\u306e\u4f7f\u7528\u72b6\u6cc1\u30c7\u30fc\u30bf\u3092\u5f15\u304d\u7d9a\u304d\u8868\u793a\u3067\u304d\u306a\u3044\u3068\u5224\u65ad\u3055\u308c\u307e\u3057\u305f\u3002\u4ee5\u524d\u306e\u30c7\u30fc\u30bf\u5fa9\u5143\u3092\u3055\u3089\u306b\u5206\u6790\u3057\u3066\u3001\u4e88\u60f3\u3055\u308c\u308b\u4f7f\u7528\u72b6\u6cc1\u30c7\u30fc\u30bf\u304c Microsoft 365 \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u306b\u623b\u3055\u308c\u3066\u3044\u306a\u3044\u7406\u7531\u3092\u7279\u5b9a\u3057\u3001\u5f71\u97ff\u3092\u4fee\u5fa9\u3059\u308b\u305f\u3081\u306b\u5fc5\u8981\u306aExchange Online\u30c7\u30fc\u30bf\u3068 Microsoft Teams \u30c7\u30fc\u30bf\u3092\u5fa9\u5143\u3059\u308b\u305f\u3081\u306e\u6b21\u306e\u624b\u9806\u3092\u7279\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>  \u5f71\u97ff\u7bc4\u56f2: Microsoft 365 \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u3067 Exchange Online \u307e\u305f\u306f Microsoft Teams \u306e\u4f7f\u7528\u72b6\u6cc1\u30c7\u30fc\u30bf\u3092\u8868\u793a\u3057\u3088\u3046\u3068\u3059\u308b\u7ba1\u7406\u8005\u306f\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u958b\u59cb\u6642\u9593: 2025 \u5e74 4 \u6708 20 \u65e5\u65e5\u66dc\u65e5\u306e\u5348\u524d 12:00 UTC<\/p>\n<p>  \u6839\u672c\u539f\u56e0: \u30a2\u30c3\u30d7\u30b9\u30c8\u30ea\u30fc\u30e0 \u30b9\u30ad\u30fc\u30de\u306e\u4e0d\u4e00\u81f4 (\u30c7\u30fc\u30bf\u3068\u30c7\u30fc\u30bf\u306e\u4e88\u60f3\u3055\u308c\u308b\u7de8\u6210\u3068\u306e\u9593\u306b\u4e0d\u4e00\u81f4\u304c\u3042\u308b\u5834\u5408\u306b\u767a\u751f\u3059\u308b) \u306b\u3088\u308a\u3001\u4f7f\u7528\u72b6\u6cc1\u30c7\u30fc\u30bf\u304c\u51fa\u529b\u3055\u308c\u305a\u3001\u5f71\u97ff\u304c\u751f\u3058\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>  \u6b21\u306e\u66f4\u65b0\u8005: 2025\u5e747\u67088\u65e5(\u706b)\u5348\u524d11:00(UTC)<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MO1064005 | Microsoft 365 suite | Admins may be unable to view Exchange Online and Microsoft Teams usage data  [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-12138","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/12138","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=12138"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/12138\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=12138"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=12138"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=12138"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}