{"id":12154,"date":"2025-07-09T10:01:10","date_gmt":"2025-07-09T01:01:10","guid":{"rendered":"https:\/\/m365jp.net\/?p=12154"},"modified":"2025-07-09T10:06:06","modified_gmt":"2025-07-09T01:06:06","slug":"servicedegradation-mo1111064-microsoft-365-suite-some-users-may-experience-latency-or-intermittent-failures-fetching-user-contacts-in-multiple-microsoft-365-services-4","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-07-09-servicedegradation-mo1111064-microsoft-365-suite-some-users-may-experience-latency-or-intermittent-failures-fetching-user-contacts-in-multiple-microsoft-365-services-4","title":{"rendered":"[serviceDegradation] MO1111064 | Microsoft 365 suite | Some users may experience latency or intermittent failures fetching user contacts in multiple Microsoft 365 services"},"content":{"rendered":"
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MO1111064 | Microsoft 365 suite | Some users may experience latency or intermittent failures fetching user contacts in multiple Microsoft 365 services<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may experience latency or intermittent failures fetching user contacts in multiple Microsoft 365 services.<\/td>\n<\/tr>\n
Last Updated<\/th>\n07\/09\/2025 00:26:36<\/td>\n<\/tr>\n
Start Time<\/th>\n07\/04\/2025 00:00:00<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may experience latency or intermittent failures fetching user contacts in multiple Microsoft 365 services<\/p>\n

User impact: Users may experience latency or intermittent failures fetching user contacts in multiple Microsoft 365 services.<\/p>\n

More info: Affected services and scenarios include:
– Microsoft Teams users are unable to fetch user’s regional and language settings using the Profile API
– Exchange Online users experience latency or 503 “Service Unavailable” errors when attempting to view contact information in Exchange Online.
– Users may be unable to see free\/busy information for other users within their organization.<\/p>\n

Current status: Further investigation and analysis of the impact has identified a larger service infrastructure related issue that’s causing our inventory cache probe to be incorrectly quarantined, and leading to impact across multiple Microsoft 365 services. We’ve completed our configuration change to increase the timeout for the inventory cache probe to prevent it from being quarantined. We’re continuing to monitor the service health to confirm this action has successfully resolved the impact.<\/p>\n

Scope of impact: Users may experience latency or intermittent failures for user contact fetching across multiple Microsoft 365 services.<\/p>\n

Start time: Friday, July 4, 2025, at 12:00 AM UTC<\/p>\n

Root cause: A recent change made to the service that facilitates access to multiple Microsoft 365 services is causing the inventory cache probe to be incorrectly quarantined, leading to impact for multiple services.<\/p>\n

Next update by: Wednesday, July 9, 2025, at 2:30 AM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u8907\u6570\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u3067\u30e6\u30fc\u30b6\u30fc\u306e\u9023\u7d61\u5148\u3092\u30d5\u30a7\u30c3\u30c1\u3059\u308b\u3068\u304d\u306b\u5f85\u6a5f\u6642\u9593\u307e\u305f\u306f\u65ad\u7d9a\u7684\u306a\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u8907\u6570\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u3067\u30e6\u30fc\u30b6\u30fc\u306e\u9023\u7d61\u5148\u3092\u30d5\u30a7\u30c3\u30c1\u3059\u308b\u969b\u306b\u3001\u5f85\u6a5f\u6642\u9593\u3084\u65ad\u7d9a\u7684\u306a\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30b5\u30fc\u30d3\u30b9\u3068\u30b7\u30ca\u30ea\u30aa\u306f\u6b21\u306e\u3068\u304a\u308a\u3067\u3059\u3002
– Microsoft Teams \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u30d7\u30ed\u30d5\u30a1\u30a4\u30eb API \u3092\u4f7f\u7528\u3057\u3066\u30e6\u30fc\u30b6\u30fc\u306e\u5730\u57df\u3068\u8a00\u8a9e\u306e\u8a2d\u5b9a\u3092\u53d6\u5f97\u3067\u304d\u307e\u305b\u3093
– Exchange Online \u30e6\u30fc\u30b6\u30fc\u304c Exchange Online \u3067\u9023\u7d61\u5148\u60c5\u5831\u3092\u8868\u793a\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u3001\u5f85\u6a5f\u6642\u9593\u307e\u305f\u306f 503 “Service Unavailable” \u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u307e\u3059\u3002
– \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u7d44\u7e54\u5185\u306e\u4ed6\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u7a7a\u304d\u6642\u9593\u60c5\u5831\u3092\u8868\u793a\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u73fe\u5728\u306e\u72b6\u614b: \u5f71\u97ff\u3092\u3055\u3089\u306b\u8abf\u67fb\u3057\u3066\u5206\u6790\u3059\u308b\u3068\u3001\u30a4\u30f3\u30d9\u30f3\u30c8\u30ea \u30ad\u30e3\u30c3\u30b7\u30e5 \u30d7\u30ed\u30fc\u30d6\u304c\u8aa4\u3063\u3066\u691c\u75ab\u3055\u308c\u3001\u8907\u6570\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u539f\u56e0\u3068\u306a\u3063\u3066\u3044\u308b\u3001\u3088\u308a\u5927\u304d\u306a\u30b5\u30fc\u30d3\u30b9 \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u95a2\u9023\u306e\u554f\u984c\u304c\u7279\u5b9a\u3055\u308c\u307e\u3057\u305f\u3002\u30a4\u30f3\u30d9\u30f3\u30c8\u30ea \u30ad\u30e3\u30c3\u30b7\u30e5 \u30d7\u30ed\u30fc\u30d6\u306e\u30bf\u30a4\u30e0\u30a2\u30a6\u30c8\u3092\u5897\u3084\u3057\u3066\u691c\u75ab\u3055\u308c\u306a\u3044\u3088\u3046\u306b\u3059\u308b\u69cb\u6210\u5909\u66f4\u304c\u5b8c\u4e86\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u5f71\u97ff\u3092\u6b63\u5e38\u306b\u89e3\u6c7a\u3057\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3059\u308b\u305f\u3081\u306b\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u6b63\u5e38\u6027\u3092\u5f15\u304d\u7d9a\u304d\u76e3\u8996\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u8907\u6570\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u9593\u3067\u30e6\u30fc\u30b6\u30fc\u306e\u9023\u7d61\u5148\u30d5\u30a7\u30c3\u30c1\u306b\u5bfe\u3057\u3066\u5f85\u6a5f\u6642\u9593\u307e\u305f\u306f\u65ad\u7d9a\u7684\u306a\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2025 \u5e74 7 \u6708 4 \u65e5\u91d1\u66dc\u65e5\u306e\u5348\u524d 12:00 UTC<\/p>\n

\u6839\u672c\u539f\u56e0: \u8907\u6570\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u3078\u306e\u30a2\u30af\u30bb\u30b9\u3092\u5bb9\u6613\u306b\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u306b\u52a0\u3048\u3089\u308c\u305f\u6700\u8fd1\u306e\u5909\u66f4\u306b\u3088\u308a\u3001\u30a4\u30f3\u30d9\u30f3\u30c8\u30ea \u30ad\u30e3\u30c3\u30b7\u30e5 \u30d7\u30ed\u30fc\u30d6\u304c\u8aa4\u3063\u3066\u691c\u75ab\u3055\u308c\u3001\u8907\u6570\u306e\u30b5\u30fc\u30d3\u30b9\u306b\u5f71\u97ff\u304c\u53ca\u3093\u3067\u3044\u307e\u3059\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0\u8005: 2025\u5e747\u67089\u65e5(\u6c34)\u5348\u524d2\u664230\u5206(UTC)<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

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