{"id":12155,"date":"2025-07-09T11:01:13","date_gmt":"2025-07-09T02:01:13","guid":{"rendered":"https:\/\/m365jp.net\/?p=12155"},"modified":"2025-07-09T11:06:06","modified_gmt":"2025-07-09T02:06:06","slug":"servicerestored-mo1111064-microsoft-365-suite-some-users-may-experience-latency-or-intermittent-failures-fetching-user-contacts-in-multiple-microsoft-365-services","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-07-09-servicerestored-mo1111064-microsoft-365-suite-some-users-may-experience-latency-or-intermittent-failures-fetching-user-contacts-in-multiple-microsoft-365-services","title":{"rendered":"[serviceRestored] MO1111064 | Microsoft 365 suite | Some users may experience latency or intermittent failures fetching user contacts in multiple Microsoft 365 services"},"content":{"rendered":"
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MO1111064 | Microsoft 365 suite | Some users may experience latency or intermittent failures fetching user contacts in multiple Microsoft 365 services<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have experienced latency or intermittent failures fetching user contacts in multiple Microsoft 365 services.<\/td>\n<\/tr>\n
Last Updated<\/th>\n07\/09\/2025 01:48:58<\/td>\n<\/tr>\n
Start Time<\/th>\n07\/04\/2025 00:00:00<\/td>\n<\/tr>\n
End Time<\/th>\n07\/08\/2025 14:00:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may experience latency or intermittent failures fetching user contacts in multiple Microsoft 365 services<\/p>\n

User impact: Users may have experienced latency or intermittent failures fetching user contacts in multiple Microsoft 365 services.<\/p>\n

More info: Affected services and scenarios included:
– Microsoft Teams users were unable to fetch user’s regional and language settings using the Profile API.
– Exchange Online users experienced latency or 503 “Service Unavailable” errors when attempting to view contact information in Exchange Online.
– Users may have been unable to see free\/busy information for other users within their organization.<\/p>\n

Final status: We’ve reviewed the service health and confirmed it’s stabilized and impact has been successfully remediated.<\/p>\n

Scope of impact: Users may have experienced latency or intermittent failures for user contact fetching across multiple Microsoft 365 services.<\/p>\n

Start time: Friday, July 4, 2025, at 12:00 AM UTC<\/p>\n

End time: Tuesday, July 8, 2025, at 2:00 PM UTC<\/p>\n

Root cause: A configuration change caused services to only route to a subset of available infrastructure due to an inventory cache probe being incorrectly quarantined, which led to impact across multiple services.<\/p>\n

Next steps:
– We’re further reviewing the service infrastructure and our testing of configuration changes to help prevent similar impact in the future.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u8907\u6570\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u3067\u30e6\u30fc\u30b6\u30fc\u306e\u9023\u7d61\u5148\u3092\u30d5\u30a7\u30c3\u30c1\u3059\u308b\u3068\u304d\u306b\u5f85\u6a5f\u6642\u9593\u307e\u305f\u306f\u65ad\u7d9a\u7684\u306a\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u8907\u6570\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u3067\u30e6\u30fc\u30b6\u30fc\u306e\u9023\u7d61\u5148\u3092\u30d5\u30a7\u30c3\u30c1\u3059\u308b\u969b\u306b\u3001\u5f85\u6a5f\u6642\u9593\u3084\u65ad\u7d9a\u7684\u306a\u30a8\u30e9\u30fc\u3092\u7d4c\u9a13\u3057\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30b5\u30fc\u30d3\u30b9\u3068\u30b7\u30ca\u30ea\u30aa\u306f\u6b21\u306e\u3068\u304a\u308a\u3067\u3059\u3002
– Microsoft Teams \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u30d7\u30ed\u30d5\u30a1\u30a4\u30eb API \u3092\u4f7f\u7528\u3057\u3066\u30e6\u30fc\u30b6\u30fc\u306e\u5730\u57df\u3068\u8a00\u8a9e\u306e\u8a2d\u5b9a\u3092\u53d6\u5f97\u3067\u304d\u307e\u305b\u3093\u3067\u3057\u305f\u3002
– Exchange Online \u30e6\u30fc\u30b6\u30fc\u304c Exchange Online \u3067\u9023\u7d61\u5148\u60c5\u5831\u3092\u8868\u793a\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u3001\u5f85\u6a5f\u6642\u9593\u307e\u305f\u306f 503 “Service Unavailable” \u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002
– \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u7d44\u7e54\u5185\u306e\u4ed6\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u7a7a\u304d\u6642\u9593\u60c5\u5831\u3092\u8868\u793a\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6700\u7d42\u72b6\u614b: \u30b5\u30fc\u30d3\u30b9\u306e\u6b63\u5e38\u6027\u3092\u78ba\u8a8d\u3057\u3001\u5b89\u5b9a\u3057\u3066\u304a\u308a\u3001\u5f71\u97ff\u304c\u6b63\u5e38\u306b\u4fee\u5fa9\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u8907\u6570\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u9593\u3067\u30e6\u30fc\u30b6\u30fc\u9023\u7d61\u5148\u306e\u30d5\u30a7\u30c3\u30c1\u306b\u5bfe\u3057\u3066\u5f85\u6a5f\u6642\u9593\u307e\u305f\u306f\u65ad\u7d9a\u7684\u306a\u30a8\u30e9\u30fc\u3092\u7d4c\u9a13\u3057\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2025 \u5e74 7 \u6708 4 \u65e5\u91d1\u66dc\u65e5\u306e\u5348\u524d 12:00 UTC<\/p>\n

\u7d42\u4e86\u6642\u523b: 2025 \u5e74 7 \u6708 8 \u65e5\u706b\u66dc\u65e5 2:00 PM UTC<\/p>\n

\u6839\u672c\u539f\u56e0: \u69cb\u6210\u306e\u5909\u66f4\u306b\u3088\u308a\u3001\u30a4\u30f3\u30d9\u30f3\u30c8\u30ea \u30ad\u30e3\u30c3\u30b7\u30e5 \u30d7\u30ed\u30fc\u30d6\u304c\u8aa4\u3063\u3066\u691c\u75ab\u3055\u308c\u305f\u305f\u3081\u3001\u30b5\u30fc\u30d3\u30b9\u304c\u4f7f\u7528\u53ef\u80fd\u306a\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u30b5\u30d6\u30bb\u30c3\u30c8\u306b\u306e\u307f\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3055\u308c\u3001\u8907\u6570\u306e\u30b5\u30fc\u30d3\u30b9\u306b\u5f71\u97ff\u304c\u53ca\u3093\u3060\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u30b5\u30fc\u30d3\u30b9\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3068\u8a2d\u5b9a\u5909\u66f4\u306e\u30c6\u30b9\u30c8\u3092\u3055\u3089\u306b\u898b\u76f4\u3057\u3001\u4eca\u5f8c\u540c\u69d8\u306e\u5f71\u97ff\u3092\u9632\u3050\u305f\u3081\u306e\u5bfe\u7b56\u3092\u8b1b\u3058\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u306f\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MO1111064 | Microsoft 365 suite | Some users may experience latency or intermittent failures fetching user con […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-12155","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/12155","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=12155"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/12155\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=12155"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=12155"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=12155"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}