{"id":12340,"date":"2025-07-25T01:00:55","date_gmt":"2025-07-24T16:00:55","guid":{"rendered":"https:\/\/m365jp.net\/?p=12340"},"modified":"2025-07-25T01:01:57","modified_gmt":"2025-07-24T16:01:57","slug":"servicedegradation-ex1120578-exchange-online-some-admins-may-be-unable-to-run-the-command-get-mailboxstatistics-and-get-an-error-5","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-07-25-servicedegradation-ex1120578-exchange-online-some-admins-may-be-unable-to-run-the-command-get-mailboxstatistics-and-get-an-error-5","title":{"rendered":"[serviceDegradation] EX1120578 | Exchange Online | Some admins may be unable to run the command Get-MailboxStatistics and get an error"},"content":{"rendered":"
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EX1120578 | Exchange Online | Some admins may be unable to run the command Get-MailboxStatistics and get an error<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nAdmins may be unable to run the command Get-MailboxStatistics and get an error.<\/td>\n<\/tr>\n
Last Updated<\/th>\n07\/24\/2025 15:55:12<\/td>\n<\/tr>\n
Start Time<\/th>\n07\/23\/2025 17:26:43<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some admins may be unable to run the command Get-MailboxStatistics and get an error<\/p>\n

User impact: Admins may be unable to run the command Get-MailboxStatistics and get an error.<\/p>\n

More info: Some admins attempting to run the command may see the following error:
“Write-ErrorMessage : ||Cannot find MailboxStatistics objects from the root ‘[Mailbox database]’. Please make sure that you specified the correct search root and that you have the correct permissions to perform the search.”<\/p>\n

“Get-MailboxStatistics: ASSERT: Attempting to convert large prop tag to 32-bit form”<\/p>\n

As a workaround, affected admins can run the command “Get-EXOMailboxStatistics”<\/p>\n

As an additional impact scenario, users may be unable to see usage details for both primary and archive mailboxes in Outlook on the web.<\/p>\n

Current status: We’ve developed a fix, which we’ve deployed to a subset of the affected environment to confirm successful impact remediation. Once confirmed, we’ll proceed with this fix to the remaining affected environment to fully remediate impact. We’ll provide additional details of this fix and the root cause of the issue in our next scheduled update.<\/p>\n

Scope of impact: Some admins attempting to run the command Get-MailboxStatistics may be impacted. Additionally, some users attempting to view primary and archive mailboxes in Outlook on the web may be impacted.<\/p>\n

Next update by: Friday, July 25, 2025, at 6:30 PM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u7ba1\u7406\u8005\u304c\u30b3\u30de\u30f3\u30c9 Get-MailboxStatistics \u3092\u5b9f\u884c\u3067\u304d\u305a\u3001\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u7ba1\u7406\u8005\u304c\u30b3\u30de\u30f3\u30c9 Get-MailboxStatistics \u3092\u5b9f\u884c\u3067\u304d\u305a\u3001\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30: \u30b3\u30de\u30f3\u30c9\u3092\u5b9f\u884c\u3057\u3088\u3046\u3068\u3059\u308b\u4e00\u90e8\u306e\u7ba1\u7406\u8005\u306b\u306f\u3001\u6b21\u306e\u30a8\u30e9\u30fc\u304c\u8868\u793a\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002
“Write-ErrorMessage : ||\u30eb\u30fc\u30c8 ‘[Mailbox database]’ \u304b\u3089 MailboxStatistics \u30aa\u30d6\u30b8\u30a7\u30af\u30c8\u304c\u898b\u3064\u304b\u308a\u307e\u305b\u3093\u3002\u6b63\u3057\u3044\u691c\u7d22\u30eb\u30fc\u30c8\u3092\u6307\u5b9a\u3057\u3001\u691c\u7d22\u3092\u5b9f\u884c\u3059\u308b\u305f\u3081\u306e\u6b63\u3057\u3044\u30a2\u30af\u30bb\u30b9\u8a31\u53ef\u3092\u6301\u3063\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n

“Get-MailboxStatistics: ASSERT: \u5927\u304d\u306a prop \u30bf\u30b0\u3092 32 \u30d3\u30c3\u30c8\u5f62\u5f0f\u306b\u5909\u63db\u3057\u3088\u3046\u3068\u3057\u3066\u3044\u307e\u3059”<\/p>\n

\u56de\u907f\u7b56\u3068\u3057\u3066\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u7ba1\u7406\u8005\u306f\u30b3\u30de\u30f3\u30c9 “Get-EXOMailboxStatistics” \u3092\u5b9f\u884c\u3067\u304d\u307e\u3059<\/p>\n

\u8ffd\u52a0\u306e\u5f71\u97ff\u30b7\u30ca\u30ea\u30aa\u3068\u3057\u3066\u3001\u30e6\u30fc\u30b6\u30fc\u306f Outlook on the web \u306e\u30d7\u30e9\u30a4\u30de\u30ea \u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u3068\u30a2\u30fc\u30ab\u30a4\u30d6 \u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306e\u4e21\u65b9\u306e\u4f7f\u7528\u72b6\u6cc1\u306e\u8a73\u7d30\u3092\u8868\u793a\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u73fe\u5728\u306e\u30b9\u30c6\u30fc\u30bf\u30b9: \u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u958b\u767a\u3057\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u74b0\u5883\u306e\u30b5\u30d6\u30bb\u30c3\u30c8\u306b\u30c7\u30d7\u30ed\u30a4\u3057\u3066\u3001\u5f71\u97ff\u306e\u4fee\u5fa9\u304c\u6210\u529f\u3057\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002\u78ba\u8a8d\u3057\u305f\u3089\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u6b8b\u308a\u306e\u74b0\u5883\u306b\u5bfe\u3057\u3066\u3053\u306e\u4fee\u6b63\u3092\u9032\u3081\u3001\u5f71\u97ff\u3092\u5b8c\u5168\u306b\u4fee\u5fa9\u3057\u307e\u3059\u3002\u3053\u306e\u4fee\u6b63\u306e\u8a73\u7d30\u3068\u554f\u984c\u306e\u6839\u672c\u539f\u56e0\u306b\u3064\u3044\u3066\u306f\u3001\u6b21\u56de\u306e\u4e88\u5b9a\u3055\u308c\u305f\u66f4\u65b0\u3067\u304a\u77e5\u3089\u305b\u3057\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: \u30b3\u30de\u30f3\u30c9 Get-MailboxStatistics \u3092\u5b9f\u884c\u3057\u3088\u3046\u3068\u3059\u308b\u4e00\u90e8\u306e\u7ba1\u7406\u8005\u304c\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u3055\u3089\u306b\u3001Outlook on the web \u3067\u30d7\u30e9\u30a4\u30de\u30ea \u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u3068\u30a2\u30fc\u30ab\u30a4\u30d6 \u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u3092\u8868\u793a\u3057\u3088\u3046\u3068\u3059\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6b21\u56de\u66f4\u65b0: 2025 \u5e74 7 \u6708 25 \u65e5\u91d1\u66dc\u65e5\u5348\u5f8c 6 \u6642 30 \u5206 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

EX1120578 | Exchange Online | Some admins may be unable to run the command Get-MailboxStatistics and get an er […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-12340","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/12340","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=12340"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/12340\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=12340"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=12340"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=12340"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}