{"id":12399,"date":"2025-07-30T06:00:55","date_gmt":"2025-07-29T21:00:55","guid":{"rendered":"https:\/\/m365jp.net\/?p=12399"},"modified":"2025-07-30T06:02:27","modified_gmt":"2025-07-29T21:02:27","slug":"mc1124433-dynamics-365-customer-service-c-set-timer-to-wrap-up-cases-in-seconds","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-07-30-mc1124433-dynamics-365-customer-service-c-set-timer-to-wrap-up-cases-in-seconds","title":{"rendered":"MC1124433 | Dynamics 365 Customer Service C Set Timer to Wrap Up Cases in Seconds"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">MC1124433 | Dynamics 365 Customer Service C Set Timer to Wrap Up Cases in Seconds<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Classification<\/th>\n<td>stayInformed<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>07\/29\/2025 20:14:00<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>07\/29\/2025 20:10:49<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td>09\/01\/2025 20:10:00<\/td>\n<\/tr>\n<tr>\n<th>Message Content<\/th>\n<td>We are announcing the ability to set the timer to wrap up cases in seconds in Dynamics 365 Customer Services. This feature will reach general availability on August 30, 2025.<\/p>\n<p>  <b>How does this affect me?<\/b><br \/>  With this feature, you can now set the wrap-up timer in seconds. This feature boosts agent efficiency and cuts down on idle time by giving contact centers precise control over post-conversation workflows.<\/p>\n<p>  <b>What action do I need to take?<\/b><br \/>  This message is for awareness and no action is required.<\/p>\n<p>  If you would like more information about this feature, please visit <a target=\"_blank\" href=\"https:\/\/aka.ms\/ADO11614\">  Set timer to wrap-up conversations in seconds<\/a>.<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>Dynamics 365 Customer Services \u3067\u30b5\u30dd`\u30c8\u6848\u4ef6\u3092\u6570\u79d2\u3067\u30e9\u30c3\u30d7\u3059\u308b\u3088\u3046\u306b\u30bf\u30a4\u30de`\u3092O\u5b9a\u3059\u308bC\u80fd\u3092k\u8868\u3057\u307e\u3059\u3002\u3053\u306eC\u80fd\u306f\u30012025 \u5e74 8 \u6708 30 \u65e5\u306b\u4e00\u822c\u63d0\u4f9b\u3055\u308c\u307e\u3059\u3002<\/p>\n<p>  <b>\u3053\u308c\u306f\u79c1\u306b\u3069\u306e\u3088\u3046\u306a\u5f71\u3092\u4e0e\u3048\u307e\u3059\u304b?<\/b><br \/>  \u3053\u306eC\u80fd\u306b\u3088\u308a\u3001\u30e9\u30c3\u30d7\u30a2\u30c3\u30d7\u30bf\u30a4\u30de`\u3092\u79d2g\u4f4d\u3067O\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u306eC\u80fd\u306b\u3088\u308a\u3001\u30b3\u30f3\u30bf\u30af\u30c8 \u30bb\u30f3\u30bf`\u306f\u4f1a\u5f8c\u306e\u30ef`\u30af\u30d5\u30ed`\u3092\u6b63_\u306b\u5236\u5fa1\u3067\u304d\u308b\u305f\u3081\u3001\u30a8`\u30b8\u30a7\u30f3\u30c8\u306e\u67ef\u80dc\u86cf\u6089\u8d30\u3045\u4e27rg\u304c\u77eds\u3055\u308c\u307e\u3059\u3002<\/p>\n<p>  <b>\u3069\u306e\u3088\u3046\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u3092g\u884c\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u304b?<\/b><br \/>  \u3053\u306e\u30e1\u30c3\u30bb`\u30b8\u306fJR\u306e\u305f\u3081\u306e\u3082\u306e\u3067\u3042\u308a\u3001\u30a2\u30af\u30b7\u30e7\u30f3\u306f\u5fc5\u8981\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>  \u3053\u306eC\u80fd\u306e\u306b\u3064\u3044\u3066\u306f\u3001\u4f1a\u3092 <a target=\"_blank\" href=\"https:\/\/aka.ms\/ADO11614\">\u6570\u79d2\u3067K\u4e86\u3059\u308b\u3088\u3046\u306b\u30bf\u30a4\u30de`\u3092O\u5b9a\u3059\u308b\u3092\u3054E\u304f\u3060\u3055\u3044<\/a>\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MC1124433 | Dynamics 365 Customer Service C Set Timer to Wrap Up Cases in Seconds Classification stayInformed  [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-12399","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/12399","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=12399"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/12399\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=12399"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=12399"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=12399"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}