{"id":12442,"date":"2025-08-02T09:01:04","date_gmt":"2025-08-02T00:01:04","guid":{"rendered":"https:\/\/m365jp.net\/?p=12442"},"modified":"2025-08-02T09:01:25","modified_gmt":"2025-08-02T00:01:25","slug":"mc1127228-introducing-express-setup-for-auto-attendants-and-call-queues-in-teams-admin-center","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-08-02-mc1127228-introducing-express-setup-for-auto-attendants-and-call-queues-in-teams-admin-center","title":{"rendered":"MC1127228 | Introducing Express setup for auto attendants and call queues in Teams admin center"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">MC1127228 | Introducing Express setup for auto attendants and call queues in Teams admin center<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Classification<\/th>\n<td>stayInformed<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>08\/01\/2025 23:18:33<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>08\/01\/2025 23:18:25<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td>11\/30\/2025 08:00:00<\/td>\n<\/tr>\n<tr>\n<th>Message Content<\/th>\n<td>\n<p><b>Introduction<br \/>  <\/b><\/p>\n<p>We\u2019re excited to announce the General Availability of Voice Apps Express Setup in the Teams Admin Center (TAC). This streamlined experience enables IT administrators to quickly and easily create Auto Attendants (AA) and Call Queues (CQ)\u2015two of the most widely   used voice features in Teams Phone.  <\/p>\n<p><b>When this will happen<br \/>  <\/b><\/p>\n<p>Voice Apps Express Setup is now generally available and will be gradually rolled out to all eligible tenants.  <\/p>\n<p><b>How this affects your organization<br \/>  <\/b><\/p>\n<p>This update introduces a simplified setup experience for Auto Attendants and Call Queues:  <\/p>\n<ul>\n<li>Minimal configuration: Only mandatory fields are required to get started.  <\/li>\n<li>Guided flow: A step-by-step wizard simplifies the setup process.  <\/li>\n<li>Built-in testing: Admins can instantly test the voice app in Teams.  <\/li>\n<li>Flexible transition: Easily switch to classic setup for advanced customization.  <\/li>\n<\/ul>\n<p>This feature is on by default and does not require any configuration to enable.  <\/p>\n<p>Express Setup is ideal for:  <\/p>\n<ul>\n<li>SMBs with straightforward call routing needs  <\/li>\n<li>Quick deployments where time-to-value is critical  <\/li>\n<li>First-time admins who benefit from a simplified experience  <\/li>\n<li>Advanced users who can transition to classic setup as needed  <\/li>\n<\/ul>\n<p><b>What you can do to prepare<br \/>  <\/b><\/p>\n<p>Admins can begin using Express Setup by navigating to the Voice section in TAC and selecting Auto Attendant or Call Queue. Select  <i>Add <\/i>to launch the Express Setup wizard.<\/p>\n<p><i>Caption: Auto Attendant Express Setup View<\/i><\/p>\n<p><img decoding=\"async\" style=\"width: 400px;\" alt=\"user settings\" src=\"https:\/\/cxcs.microsoft.net\/file\/ccp\/en-us\/ eae9b689-4ec2-45df-8d42-ee8c482ad1dc\"><\/p>\n<p>  <img decoding=\"async\" style=\"width: 400px;\" alt=\"user settings\" src=\"https:\/\/cxcs.microsoft.net\/static\/public\/messagecenter\/neutral\/dd0938ad-1d8b-40b0-9b98-39f101bc4919\/7c9c27f419e92be57976b8bb0a53683cc5bb700d.png\">  <\/p>\n<p>After setup:<\/p>\n<ul>\n<li>Use the Test button to validate the configuration  <\/li>\n<li>Follow suggested next steps on the success screen  <\/li>\n<li>Switch to Classic Setup for deeper customization if needed  <\/li>\n<li>Share feedback using the <i>Tell us more<\/i> link in the wizard  <\/li>\n<\/ul>\n<p>Learn more: <\/p>\n<ul>\n<li><a href=\"https:\/\/learn.microsoft.com\/microsoftteams\/create-a-phone-system-auto-attendant?tabs=general-info\" target=\"_blank\">Set up a Microsoft Teams Auto attendant<\/a><\/li>\n<li><a href=\"https:\/\/learn.microsoft.com\/microsoftteams\/create-a-phone-system-call-queue?tabs=general-info\" target=\"_blank\">Create a Call queue in Microsoft Teams<\/a><\/li>\n<\/ul>\n<p><b>Compliance considerations<br \/>  <\/b><\/p>\n<p>No compliance considerations identified, review as appropriate for your organization.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\n<p><b>B\u4ecb<\/b><\/p>\n<p>Teams \u7ba1\u7406\u30bb\u30f3\u30bf` (TAC) \u3067\u306e Voice Apps Express Setup \u306e\u4e00\u822c\u63d0\u4f9b\u3092k\u8868\u3067\u304d\u308b\u3053\u3068\u3092\u5b09\u3057\u304f\u601d\u3044\u307e\u3059\u3002\u3053\u306e\u5408\u7406\u5316\u3055\u308c\u305f\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306b\u3088\u308a\u3001IT \u7ba1\u7406\u8005\u306f\u3001Teams Phone \u3067\u6700\u3082\u304f\u4f7f\u7528\u3055\u308c\u3066\u3044\u308b 2 \u3064\u306e\u97f3\u58f0C\u80fd\u3067\u3042\u308b\u81ea\u7b54 (AA) \u3068\u901a\u30ad\u30e5` (CQ) \u3092\u3059\u3070\u3084\u304fg\u306b\u4f5c\u6210\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><b>\u3053\u308c\u304c\u3044\u3064\u8d77\u3053\u308b\u304b<\/b><\/p>\n<p>Voice Apps Express Setup \u306e\u4e00\u822c\u63d0\u4f9b\u304c_\u59cb\u3055\u308c\u3001\u8c61\u3068\u306a\u308b\u3059\u3079\u3066\u306e\u30c6\u30ca\u30f3\u30c8\u306b\u6bb5A\u7684\u306b\u5c55_\u3055\u308c\u308b\u4e88\u5b9a\u3067\u3059\u3002<\/p>\n<p><b>\u3053\u308c\u304cM\u306b\u4e0e\u3048\u308b\u5f71<\/b><\/p>\n<p>\u3053\u306e\u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u3067\u306f\u3001\u81ea\u7b54\u3068\u901a\u30ad\u30e5`\u306e\u30bb\u30c3\u30c8\u30a2\u30c3\u30d7 \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u304c\u7d20\u5316\u3055\u308c\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u6700\u5c0f\u9650\u306e\u6210: _\u59cb\u3059\u308b\u306b\u306f\u5fc5\u30d5\u30a3`\u30eb\u30c9\u306e\u307f\u304c\u5fc5\u8981\u3067\u3059\u3002<\/li>\n<li>\u30ac\u30a4\u30c9\u4ed8\u304d\u30d5\u30ed`: \u30b9\u30c6\u30c3\u30d7\u30d0\u30a4\u30b9\u30c6\u30c3\u30d7\u306e\u30a6\u30a3\u30b6`\u30c9\u306b\u3088\u308a\u3001\u30bb\u30c3\u30c8\u30a2\u30c3\u30d7 \u30d7\u30ed\u30bb\u30b9\u304c\u7d20\u5316\u3055\u308c\u307e\u3059\u3002<\/li>\n<li>M\u307fz\u307f\u306e\u30c6\u30b9\u30c8: \u7ba1\u7406\u8005\u306f\u3001Teams \u3067\u97f3\u58f0\u30a2\u30d7\u30ea\u3092\u5373\u5ea7\u306b\u30c6\u30b9\u30c8\u3067\u304d\u307e\u3059\u3002<\/li>\n<li>\u67d4\u306a\u79fb\u884c: \u9ad8\u5ea6\u306a\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u306e\u305f\u3081\u306b\u30af\u30e9\u30b7\u30c3\u30af \u30bb\u30c3\u30c8\u30a2\u30c3\u30d7\u306bg\u306b\u5207\u308a\u66ff\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<p>\u3053\u306eC\u80fd\u306f\u30c7\u30d5\u30a9\u30eb\u30c8\u3067\u30aa\u30f3\u306b\u306a\u3063\u3066\u304a\u308a\u3001\u6709\u90e1\u6454\u5de5\u6bea\u90e1\u5e5b\u55fdO\u5b9a\u306f\u5fc5\u8981\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>Express Setup\u306f\u3001\u4ee5\u4e0b\u306b\u6700m\u3067\u3059\u3002<\/p>\n<ul>\n<li>g\u306a\u30b3`\u30eb \u30eb`\u30c6\u30a3\u30f3\u30b0\u306e\u30cb`\u30ba\u3092\u6301\u3064 SMB<\/li>\n<li>gF\u307e\u3067\u306erg\u304c\u91cd\u8981\u306a\u8fc5\u901f\u306a<\/li>\n<li>\u7d20\u5316\u3055\u308c\u305f\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u6069{\u3092\u53d7\u3051\u308b\u521d\u3081\u3066\u306e\u7ba1\u7406\u8005<\/li>\n<li>\u5fc5\u8981\u306b\u3058\u3066\u30af\u30e9\u30b7\u30c3\u30afO\u5b9a\u306b\u79fb\u884c\u3067\u304d\u308b\u4e0a\u30e6`\u30b6`<\/li>\n<\/ul>\n<p><b>\u6d43\u5de5\u6bea\u90e1\u5e5b\u6454\u6266\u6bea\u957f<\/b><\/p>\n<p>\u7ba1\u7406\u8005\u306f\u3001TAC \u306e [\u97f3\u58f0(Voice)] \u30bb\u30af\u30b7\u30e7\u30f3\u306b\u79fb\u5a74\u8d30[\u81ea\u7b54(Auto Attendant)] \u307e\u305f\u306f [\u30b3`\u30eb \u30ad\u30e5`(Call Queue)] \u3092xk\u3059\u308b\u3053\u3068\u3067\u3001\u30a8\u30af\u30b9\u30d7\u30ec\u30b9 \u30bb\u30c3\u30c8\u30a2\u30c3\u30d7\u306e\u4f7f\u7528\u3092_\u59cb\u3067\u304d\u307e\u3059\u3002[  <i>\u8ffd\u52a0 <\/i>] \u3092xk\u3057\u3066\u3001Express \u30bb\u30c3\u30c8\u30a2\u30c3\u30d7 \u30a6\u30a3\u30b6`\u30c9\u3092\u8d77\u5a74\u7b4f\u84fc\u57c2<\/p>\n<p><i>\u30ad\u30e3\u30d7\u30b7\u30e7\u30f3: Auto Attendant Express \u30bb\u30c3\u30c8\u30a2\u30c3\u30d7 \u30d3\u30e5`<\/i><\/p>\n<p><img decoding=\"async\" style=\"width: 400px;\" alt=\"user settings\" src=\"https:\/\/cxcs.microsoft.net\/file\/ccp\/en-us\/ eae9b689-4ec2-45df-8d42-ee8c482ad1dc\"><\/p>\n<p>  <img decoding=\"async\" style=\"width: 400px;\" alt=\"user settings\" src=\"https:\/\/cxcs.microsoft.net\/static\/public\/messagecenter\/neutral\/dd0938ad-1d8b-40b0-9b98-39f101bc4919\/7c9c27f419e92be57976b8bb0a53683cc5bb700d.png\">  <\/p>\n<p>\u30bb\u30c3\u30c8\u30a2\u30c3\u30d7\u5f8c:<\/p>\n<ul>\n<li>[\u30c6\u30b9\u30c8] \u30dc\u30bf\u30f3\u3092\u4f7f\u7528\u3057\u3066\u6210\u3092\u8bd5^\u3057\u307e\u3059<\/li>\n<li>\u6210\u529f\u753b\u9762\u3067\u63d0\u6848\u3055\u308c\u305f\u6b21\u306e\u30b9\u30c6\u30c3\u30d7\u306b\u3044\u307e\u3059<\/li>\n<li>\u5fc5\u8981\u306b\u3058\u3066\u3001\u30af\u30e9\u30b7\u30c3\u30afO\u5b9a\u306b\u5207\u308a\u66ff\u3048\u3066\u3001\u3088\u308a\u306a\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3092\u884c\u3044\u307e\u3059<\/li>\n<li>\u30a6\u30a3\u30b6`\u30c9\u306e <i>[]<\/i> \u30ea\u30f3\u30af\u3092\u4f7f\u7528\u3057\u3066\u30d5\u30a3`\u30c9\u30d0\u30c3\u30af\u3092\u5171\u6709\u3059\u308b<\/li>\n<\/ul>\n<p>\u60c5\u8785 <\/p>\n<ul>\n<li><a href=\"https:\/\/learn.microsoft.com\/microsoftteams\/create-a-phone-system-auto-attendant?tabs=general-info\" target=\"_blank\">Microsoft Teams \u81ea\u7b54\u3092O\u5b9a\u3059\u308b<\/a><\/li>\n<li><a href=\"https:\/\/learn.microsoft.com\/microsoftteams\/create-a-phone-system-call-queue?tabs=general-info\" target=\"_blank\">Microsoft Teams \u3067\u901a\u30ad\u30e5`\u3092\u4f5c\u6210\u3059\u308b<\/a><\/li>\n<\/ul>\n<p><b>\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u306bv\u3059\u308b\u8003]\u4e8b<\/b><\/p>\n<p>\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u306bv\u3059\u308b\u8003]\u4e8b\u304c\u7279\u5b9a\u3055\u308c\u3066\u3044\u306a\u3044\u9f8a\u6089\u7a00\u2494M\u306b\u3058\u3066_J\u3057\u307e\u3059\u3002<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MC1127228 | Introducing Express setup for auto attendants and call queues in Teams admin center Classification [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-12442","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/12442","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=12442"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/12442\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=12442"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=12442"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=12442"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}