{"id":12611,"date":"2025-08-29T08:01:19","date_gmt":"2025-08-28T23:01:19","guid":{"rendered":"https:\/\/m365jp.net\/?p=12611"},"modified":"2025-08-29T08:14:52","modified_gmt":"2025-08-28T23:14:52","slug":"mc1143957-dynamics-365-contact-center-use-constrained-grammars-for-speech-recognition","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-08-29-mc1143957-dynamics-365-contact-center-use-constrained-grammars-for-speech-recognition","title":{"rendered":"MC1143957 | Dynamics 365 Contact Center- Use constrained grammars for speech recognition"},"content":{"rendered":"
\n
\n
\n\n\n\n
MC1143957 | Dynamics 365 Contact Center- Use constrained grammars for speech recognition<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n
Classification<\/th>\nstayInformed<\/td>\n<\/tr>\n
Last Updated<\/th>\n08\/28\/2025 22:23:08<\/td>\n<\/tr>\n
Start Time<\/th>\n08\/28\/2025 22:20:27<\/td>\n<\/tr>\n
End Time<\/th>\n10\/30\/2025 22:20:00<\/td>\n<\/tr>\n
Message Content<\/th>\nWe are announcing the ability to use constrained grammars for speech recognition in Dynamics 365 Contact Center. This feature will reach general availability on September 30, 2025.<\/p>\n

How does this affect me?<\/b>
This feature delivers better accuracy, performance, and cost than traditional semantic-based speech-to-text (STT) AI engines. The engine processes grammars that follow the Speech Recognition Grammar Specification (SRGS) standard, which are written in an XML-based format called GrXML. The engine converts spoken audio (utterances) into text that follows the grammar’s rules.<\/p>\n

What action do I need to take?<\/b>
This message is for awareness, and no action is required.<\/p>\n

If you would like more information on this feature, please visit use constrained grammars for speech recognition<\/a>.<\/td>\n<\/tr>\n

Machine Translation<\/th>\nDynamics 365 Contact Center \u306e\u97f3\u58f0\u8a8d\u8b58\u306b\u5236\u7d04\u4ed8\u304d\u6587\u6cd5\u3092\u4f7f\u7528\u3059\u308b\u6a5f\u80fd\u3092\u767a\u8868\u3057\u307e\u3059\u3002\u3053\u306e\u6a5f\u80fd\u306f\u30012025 \u5e74 9 \u6708 30 \u65e5\u306b\u4e00\u822c\u63d0\u4f9b\u3055\u308c\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u306f\u79c1\u306b\u3069\u306e\u3088\u3046\u306a\u5f71\u97ff\u3092\u4e0e\u3048\u307e\u3059\u304b?<\/b>
\u3053\u306e\u6a5f\u80fd\u306f\u3001\u5f93\u6765\u306e\u30bb\u30de\u30f3\u30c6\u30a3\u30c3\u30af\u30d9\u30fc\u30b9\u306e\u97f3\u58f0\u30c6\u30ad\u30b9\u30c8\u5909\u63db (STT) AI \u30a8\u30f3\u30b8\u30f3\u3088\u308a\u3082\u512a\u308c\u305f\u7cbe\u5ea6\u3001\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3001\u30b3\u30b9\u30c8\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002\u30a8\u30f3\u30b8\u30f3\u306f\u3001GrXML \u3068\u547c\u3070\u308c\u308b XML \u30d9\u30fc\u30b9\u306e\u5f62\u5f0f\u3067\u8a18\u8ff0\u3055\u308c\u305f Speech Recognition Grammar Specification (SRGS) \u6a19\u6e96\u306b\u5f93\u3046\u6587\u6cd5\u3092\u51e6\u7406\u3057\u307e\u3059\u3002\u30a8\u30f3\u30b8\u30f3\u306f\u3001\u97f3\u58f0 (\u767a\u8a71) \u3092\u6587\u6cd5\u306e\u898f\u5247\u306b\u5f93\u3046\u30c6\u30ad\u30b9\u30c8\u306b\u5909\u63db\u3057\u307e\u3059\u3002<\/p>\n

\u3069\u306e\u3088\u3046\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5b9f\u884c\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u304b?<\/b>
\u3053\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u306f\u8a8d\u8b58\u306e\u305f\u3081\u306e\u3082\u306e\u3067\u3042\u308a\u3001\u30a2\u30af\u30b7\u30e7\u30f3\u306f\u5fc5\u8981\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n

\u3053\u306e\u6a5f\u80fd\u306e\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u3001\u300c \u97f3\u58f0\u8a8d\u8b58\u306b\u5236\u7d04\u4ed8\u304d\u6587\u6cd5\u3092\u4f7f\u7528\u3059\u308b\u300d<\/a>\u3092\u53c2\u7167\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MC1143957 | Dynamics 365 Contact Center- Use constrained grammars for speech recognition Classification stayIn […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-12611","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/12611","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=12611"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/12611\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=12611"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=12611"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=12611"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}