{"id":1271,"date":"2023-04-26T08:01:30","date_gmt":"2023-04-25T23:01:30","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=1271"},"modified":"2023-04-26T08:13:17","modified_gmt":"2023-04-25T23:13:17","slug":"servicedegradation-mo545600-microsoft-365-suite-some-users-may-be-unable-to-use-the-search-functionality-in-multiple-microsoft-365-services-27","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-04-26-servicedegradation-mo545600-microsoft-365-suite-some-users-may-be-unable-to-use-the-search-functionality-in-multiple-microsoft-365-services-27","title":{"rendered":"[serviceDegradation] MO545600 | Microsoft 365 suite | Some users may be unable to use the search functionality in multiple Microsoft 365 services"},"content":{"rendered":"
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MO545600 | Microsoft 365 suite | Some users may be unable to use the search functionality in multiple Microsoft 365 services<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may be unable to use the search functionality in multiple Microsoft 365 services.<\/td>\n<\/tr>\n
Last Updated<\/th>\n04\/25\/2023 22:06:33<\/td>\n<\/tr>\n
Start Time<\/th>\n04\/24\/2023 10:57:11<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be unable to use the search functionality in multiple Microsoft 365 services<\/p>\n

User impact: Users may be unable to use the search functionality in multiple Microsoft 365 services.<\/p>\n

More info: Users are no longer prevented from accessing search functions within Microsoft 365 services. Users may encounter a secondary impact in which search queries return partial results; though, this is a rare occurrence affecting approximately one percent of search requests and does not prevent user access to Microsoft 365 services.<\/p>\n

Previously impacted service platforms include but are not limited to:
– Microsoft Teams
– SharePoint Online
– Outlook desktop client
– Outlook on the Web<\/p>\n

Current status: Our ongoing monitoring confirms that users are no longer prevented from accessing search functionality within Microsoft 365 platforms and that the rate of occurrence for users seeing partial search results remains at approximately one percent of active search request traffic. Given the reduced severity of the remaining impact behavior, we are pivoting to refining our understanding of this additional impact and validating our identified short-term mitigations to ensure that no further impact arises from this issue.<\/p>\n

Scope of impact: This issue can affect any user in our worldwide production environment but will only occur for a given user when their request traffic is served through the affected infrastructure. We\u2019ve confirmed that this issue does not impact customers within our Government Cloud environments.<\/p>\n

Start time: Monday, April 24, 2023, at 7:30 AM UTC<\/p>\n

Preliminary root cause: A recent service change inadvertently caused an encoding mismatch between the crawler and query return service, causing search query failures for users within Microsoft Teams, SharePoint Online, and Outlook desktop\/web clients.<\/p>\n

Next update by: Wednesday, April 26, 2023, at 2:30 AM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u8907\u6570\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u3067\u691c\u7d22\u6a5f\u80fd\u3092\u4f7f\u7528\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c\u8907\u6570\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u3067\u691c\u7d22\u6a5f\u80fd\u3092\u4f7f\u7528\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u30e6\u30fc\u30b6\u30fc\u304c Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u5185\u306e\u691c\u7d22\u6a5f\u80fd\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3053\u3068\u304c\u59a8\u3052\u3089\u308c\u306a\u304f\u306a\u308a\u307e\u3057\u305f\u3002\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u691c\u7d22\u30af\u30a8\u30ea\u304c\u90e8\u5206\u7684\u306a\u7d50\u679c\u3092\u8fd4\u3059\u3068\u3044\u3046\u4e8c\u6b21\u7684\u306a\u5f71\u97ff\u306b\u906d\u9047\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u305f\u3060\u3057\u3001\u3053\u308c\u306f\u691c\u7d22\u8981\u6c42\u306e\u7d04 1% \u306b\u5f71\u97ff\u3059\u308b\u307e\u308c\u306a\u767a\u751f\u3067\u3042\u308a\u3001Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u3078\u306e\u30e6\u30fc\u30b6\u30fc \u30a2\u30af\u30bb\u30b9\u3092\u59a8\u3052\u308b\u3053\u3068\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n

\u4ee5\u524d\u306b\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30b5\u30fc\u30d3\u30b9 \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u306f\u3001\u6b21\u306e\u3082\u306e\u304c\u542b\u307e\u308c\u307e\u3059\u304c\u3001\u3053\u308c\u3089\u306b\u9650\u5b9a\u3055\u308c\u307e\u305b\u3093\u3002
-Microsoft Teams
– SharePoint Online
– Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8
– \u30a6\u30a7\u30d6\u4e0a\u306e\u898b\u901a\u3057<\/p>\n

\u73fe\u5728\u306e\u72b6\u614b: \u7d99\u7d9a\u7684\u306a\u76e3\u8996\u306b\u3088\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u304c Microsoft 365 \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u5185\u306e\u691c\u7d22\u6a5f\u80fd\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304f\u306a\u308a\u3001\u90e8\u5206\u7684\u306a\u691c\u7d22\u7d50\u679c\u304c\u8868\u793a\u3055\u308c\u308b\u30e6\u30fc\u30b6\u30fc\u306e\u767a\u751f\u7387\u304c\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u691c\u7d22\u8981\u6c42\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u306e\u7d04 1% \u306b\u3068\u3069\u307e\u3063\u3066\u3044\u308b\u3053\u3068\u304c\u78ba\u8a8d\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u6b8b\u308a\u306e\u5f71\u97ff\u884c\u52d5\u306e\u91cd\u5927\u5ea6\u304c\u4f4e\u4e0b\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u8003\u616e\u3057\u3066\u3001\u3053\u306e\u8ffd\u52a0\u306e\u5f71\u97ff\u306b\u3064\u3044\u3066\u306e\u7406\u89e3\u3092\u6df1\u3081\u3001\u7279\u5b9a\u3055\u308c\u305f\u77ed\u671f\u7684\u306a\u8efd\u6e1b\u7b56\u3092\u691c\u8a3c\u3057\u3066\u3001\u3053\u306e\u554f\u984c\u304b\u3089\u305d\u308c\u4ee5\u4e0a\u306e\u5f71\u97ff\u304c\u751f\u3058\u306a\u3044\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u306b\u8ef8\u8db3\u3092\u79fb\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: \u3053\u306e\u554f\u984c\u306f\u3001\u4e16\u754c\u4e2d\u306e\u904b\u7528\u74b0\u5883\u306e\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u8981\u6c42\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u304c\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u4ecb\u3057\u3066\u51e6\u7406\u3055\u308c\u308b\u5834\u5408\u306b\u306e\u307f\u3001\u7279\u5b9a\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5bfe\u3057\u3066\u767a\u751f\u3057\u307e\u3059\u3002\u3053\u306e\u554f\u984c\u306f\u3001\u653f\u5e9c\u6a5f\u95a2\u5411\u3051\u30af\u30e9\u30a6\u30c9\u74b0\u5883\u5185\u306e\u304a\u5ba2\u69d8\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u306a\u3044\u3053\u3068\u3092\u78ba\u8a8d\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2023 \u5e74 4 \u6708 24 \u65e5\u6708\u66dc\u65e5\u5348\u524d 7 \u6642 30 \u5206 (UTC)<\/p>\n

\u66ab\u5b9a\u7684\u306a\u6839\u672c\u539f\u56e0: \u6700\u8fd1\u306e\u30b5\u30fc\u30d3\u30b9\u306e\u5909\u66f4\u306b\u3088\u308a\u3001\u30af\u30ed\u30fc\u30e9\u30fc\u3068\u30af\u30a8\u30ea\u623b\u308a\u30b5\u30fc\u30d3\u30b9\u306e\u9593\u3067\u30a8\u30f3\u30b3\u30fc\u30c9\u306e\u4e0d\u4e00\u81f4\u304c\u8aa4\u3063\u3066\u767a\u751f\u3057\u3001Microsoft Teams\u3001SharePoint Online\u3001\u304a\u3088\u3073 Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7\/Web \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u5185\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u691c\u7d22\u30af\u30a8\u30ea\u304c\u5931\u6557\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u56de\u306e\u66f4\u65b0\u671f\u9650: 2023\u5e744\u670826\u65e5(\u6c34)\u5348\u524d2\u664230\u5206 (UTC)<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MO545600 | Microsoft 365 suite | Some users may be unable to use the search functionality in multiple Microsof […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1271","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/1271","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=1271"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/1271\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=1271"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=1271"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=1271"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}