{"id":1286,"date":"2023-04-27T00:01:35","date_gmt":"2023-04-26T15:01:35","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=1286"},"modified":"2023-04-27T00:07:38","modified_gmt":"2023-04-26T15:07:38","slug":"servicedegradation-mo545600-microsoft-365-suite-some-users-may-be-unable-to-use-the-search-functionality-in-multiple-microsoft-365-services-29","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-04-27-servicedegradation-mo545600-microsoft-365-suite-some-users-may-be-unable-to-use-the-search-functionality-in-multiple-microsoft-365-services-29","title":{"rendered":"[serviceDegradation] MO545600 | Microsoft 365 suite | Some users may be unable to use the search functionality in multiple Microsoft 365 services"},"content":{"rendered":"
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MO545600 | Microsoft 365 suite | Some users may be unable to use the search functionality in multiple Microsoft 365 services<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may be unable to use the search functionality in multiple Microsoft 365 services.<\/td>\n<\/tr>\n
Last Updated<\/th>\n04\/26\/2023 14:12:35<\/td>\n<\/tr>\n
Start Time<\/th>\n04\/24\/2023 10:57:11<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be unable to use the search functionality in multiple Microsoft 365 services<\/p>\n

User impact: Users may be unable to use the search functionality in multiple Microsoft 365 services.<\/p>\n

More info: Users are no longer prevented from accessing search functions within Microsoft 365 services. Users may encounter a secondary impact in which search queries return partial results; though, this is a rare occurrence affecting approximately one percent of search requests and does not prevent user access to Microsoft 365 services.<\/p>\n

Previously impacted service platforms include but are not limited to:
– Microsoft Teams
– SharePoint Online
– Outlook desktop client
– Outlook on the Web<\/p>\n

Current status: We’ve confirmed that the underlying issue was caused by a recent change, which was subsequently reverted. Search availability continues to be stable and within acceptable thresholds. We are continuing to monitor search quality, whilst we investigate some isolated reports of some users getting partial search results.<\/p>\n

Scope of impact: This issue can affect any user in our worldwide production environment but will only occur for a given user when their request traffic is served through the affected infrastructure. We\u2019ve confirmed that this issue does not impact customers within our Government Cloud environments.<\/p>\n

Start time: Monday, April 24, 2023, at 7:30 AM UTC<\/p>\n

Preliminary root cause: A recent service change inadvertently caused an encoding mismatch between the crawler and query return service, causing search query failures for users within Microsoft Teams, SharePoint Online, and Outlook desktop\/web clients.<\/p>\n

Next update by: Wednesday, April 26, 2023, at 7:00 PM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u8907\u6570\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u3067\u691c\u7d22\u6a5f\u80fd\u3092\u4f7f\u7528\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c\u8907\u6570\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u3067\u691c\u7d22\u6a5f\u80fd\u3092\u4f7f\u7528\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u30e6\u30fc\u30b6\u30fc\u304c Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u5185\u306e\u691c\u7d22\u6a5f\u80fd\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3053\u3068\u304c\u59a8\u3052\u3089\u308c\u306a\u304f\u306a\u308a\u307e\u3057\u305f\u3002\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u691c\u7d22\u30af\u30a8\u30ea\u304c\u90e8\u5206\u7684\u306a\u7d50\u679c\u3092\u8fd4\u3059\u3068\u3044\u3046\u4e8c\u6b21\u7684\u306a\u5f71\u97ff\u306b\u906d\u9047\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u305f\u3060\u3057\u3001\u3053\u308c\u306f\u691c\u7d22\u8981\u6c42\u306e\u7d04 1% \u306b\u5f71\u97ff\u3059\u308b\u307e\u308c\u306a\u767a\u751f\u3067\u3042\u308a\u3001Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u3078\u306e\u30e6\u30fc\u30b6\u30fc \u30a2\u30af\u30bb\u30b9\u3092\u59a8\u3052\u308b\u3053\u3068\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n

\u4ee5\u524d\u306b\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30b5\u30fc\u30d3\u30b9 \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u306f\u3001\u6b21\u306e\u3082\u306e\u304c\u542b\u307e\u308c\u307e\u3059\u304c\u3001\u3053\u308c\u3089\u306b\u9650\u5b9a\u3055\u308c\u307e\u305b\u3093\u3002
-Microsoft Teams
– SharePoint Online
– Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8
– \u30a6\u30a7\u30d6\u4e0a\u306e\u898b\u901a\u3057<\/p>\n

\u73fe\u5728\u306e\u30b9\u30c6\u30fc\u30bf\u30b9: \u6839\u672c\u7684\u306a\u554f\u984c\u306e\u539f\u56e0\u304c\u6700\u8fd1\u306e\u5909\u66f4\u3067\u3042\u308a\u3001\u305d\u306e\u5f8c\u5143\u306b\u623b\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002\u691c\u7d22\u306e\u53ef\u7528\u6027\u306f\u5f15\u304d\u7d9a\u304d\u5b89\u5b9a\u3057\u3066\u304a\u308a\u3001\u8a31\u5bb9\u53ef\u80fd\u306a\u3057\u304d\u3044\u5024\u5185\u3067\u3059\u3002Google \u3067\u306f\u5f15\u304d\u7d9a\u304d\u691c\u7d22\u54c1\u8cea\u3092\u76e3\u8996\u3057\u3066\u3044\u307e\u3059\u304c\u3001\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u90e8\u5206\u7684\u306a\u691c\u7d22\u7d50\u679c\u3092\u53d6\u5f97\u3057\u3066\u3044\u308b\u3068\u3044\u3046\u5b64\u7acb\u3057\u305f\u30ec\u30dd\u30fc\u30c8\u3092\u8abf\u67fb\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: \u3053\u306e\u554f\u984c\u306f\u3001\u4e16\u754c\u4e2d\u306e\u904b\u7528\u74b0\u5883\u306e\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u8981\u6c42\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u304c\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u4ecb\u3057\u3066\u51e6\u7406\u3055\u308c\u308b\u5834\u5408\u306b\u306e\u307f\u3001\u7279\u5b9a\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5bfe\u3057\u3066\u767a\u751f\u3057\u307e\u3059\u3002\u3053\u306e\u554f\u984c\u306f\u3001\u653f\u5e9c\u6a5f\u95a2\u5411\u3051\u30af\u30e9\u30a6\u30c9\u74b0\u5883\u5185\u306e\u304a\u5ba2\u69d8\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u306a\u3044\u3053\u3068\u3092\u78ba\u8a8d\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2023 \u5e74 4 \u6708 24 \u65e5\u6708\u66dc\u65e5\u5348\u524d 7 \u6642 30 \u5206 (UTC)<\/p>\n

\u66ab\u5b9a\u7684\u306a\u6839\u672c\u539f\u56e0: \u6700\u8fd1\u306e\u30b5\u30fc\u30d3\u30b9\u306e\u5909\u66f4\u306b\u3088\u308a\u3001\u30af\u30ed\u30fc\u30e9\u30fc\u3068\u30af\u30a8\u30ea\u623b\u308a\u30b5\u30fc\u30d3\u30b9\u306e\u9593\u3067\u30a8\u30f3\u30b3\u30fc\u30c9\u306e\u4e0d\u4e00\u81f4\u304c\u8aa4\u3063\u3066\u767a\u751f\u3057\u3001Microsoft Teams\u3001SharePoint Online\u3001\u304a\u3088\u3073 Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7\/Web \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u5185\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u691c\u7d22\u30af\u30a8\u30ea\u304c\u5931\u6557\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u56de\u306e\u66f4\u65b0: 2023\u5e744\u670826\u65e5(\u6c34)19:00 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MO545600 | Microsoft 365 suite | Some users may be unable to use the search functionality in multiple Microsof […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1286","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/1286","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=1286"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/1286\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=1286"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=1286"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=1286"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}