{"id":12861,"date":"2025-09-15T16:00:56","date_gmt":"2025-09-15T07:00:56","guid":{"rendered":"https:\/\/m365jp.net\/?p=12861"},"modified":"2025-09-15T16:05:22","modified_gmt":"2025-09-15T07:05:22","slug":"servicedegradation-dz1153333-microsoft-defender-xdr-devices-in-the-microsoft-defender-for-endpoint-portal-may-show-as-misconfigured-with-the-sense-service-not-running","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-09-15-servicedegradation-dz1153333-microsoft-defender-xdr-devices-in-the-microsoft-defender-for-endpoint-portal-may-show-as-misconfigured-with-the-sense-service-not-running","title":{"rendered":"[serviceDegradation] DZ1153333 | Microsoft Defender XDR | Devices in the Microsoft Defender for Endpoint portal may show as misconfigured with the SENSE service not running"},"content":{"rendered":"
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DZ1153333 | Microsoft Defender XDR | Devices in the Microsoft Defender for Endpoint portal may show as misconfigured with the SENSE service not running<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nDevices in the MDE portal may show as misconfigured with the SENSE service not running.<\/td>\n<\/tr>\n
Last Updated<\/th>\n09\/15\/2025 06:17:42<\/td>\n<\/tr>\n
Start Time<\/th>\n09\/15\/2025 06:16:37<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Devices in the Microsoft Defender for Endpoint portal may show as misconfigured with the SENSE service not running<\/p>\n

User impact: Devices in the MDE portal may show as misconfigured with the SENSE service not running.<\/p>\n

More info: Additionally, if Windows11InstallationAssistant.exe was used for OS upgrade to WIn11, users may not see the SENSE service running and new events are not shown in the portal. Impact can be avoided by running the following steps:<\/p>\n

1. Re-onboarding the device to restore SENSE functionality.
2. Install OS updates on the machine to the latest version.<\/p>\n

As a note: A new Device ID will be created for those machines.<\/p>\n

Current status: We were alerted by several customers of an issue where devices in the Microsoft Defender for Endpoint (MDE) portal may appear as misconfigured and new events for the devices in the portal may not show. We’ve identified a way for affected devices to avoid impact by following the steps provided. Our investigation has identified the cause of impact as a server side validation issue occurring during the Windows update process that causes the Microsoft Defender for Endpoint SENSE service to not operate as expected, leading to impact. We’re now testing internally to develop and validate a fix to resolve impact.<\/p>\n

Scope of impact: Any user may be affected and devices that used the Windows11InstallationAssistant.exe for OS upgrading to Windows 11 may see the SENSE service not running and the MDE portal may show devices as misconfigured, and they may not see new events.<\/p>\n

Start time: Tuesday, July 22, 2025, at 7:00 AM UTC<\/p>\n

Root cause: A server side validation issue occurring during the Windows update process is causing the Microsoft Defender for Endpoint SENSE service to not operate as expected, leading to impact. <\/p>\n

Next update by: Tuesday, September 16, 2025, at 9:00 AM UTC <\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: Microsoft Defender for Endpoint\u30dd\u30fc\u30bf\u30eb\u306e\u30c7\u30d0\u30a4\u30b9\u306f\u3001SENSE \u30b5\u30fc\u30d3\u30b9\u304c\u5b9f\u884c\u3055\u308c\u3066\u3044\u306a\u3044\u72b6\u614b\u3067\u8aa4\u3063\u3066\u69cb\u6210\u3055\u308c\u3066\u3044\u308b\u3068\u8868\u793a\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: MDE \u30dd\u30fc\u30bf\u30eb\u306e\u30c7\u30d0\u30a4\u30b9\u306f\u3001SENSE \u30b5\u30fc\u30d3\u30b9\u304c\u5b9f\u884c\u3055\u308c\u3066\u3044\u306a\u3044\u72b6\u614b\u3067\u3001\u6b63\u3057\u304f\u69cb\u6210\u3055\u308c\u3066\u3044\u306a\u3044\u3068\u8868\u793a\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30: \u3055\u3089\u306b\u3001Windows11InstallationAssistant.exe \u304c WIn11 \u3078\u306e OS \u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306b\u4f7f\u7528\u3055\u308c\u305f\u5834\u5408\u3001\u30e6\u30fc\u30b6\u30fc\u306f SENSE \u30b5\u30fc\u30d3\u30b9\u304c\u5b9f\u884c\u3055\u308c\u305a\u3001\u65b0\u3057\u3044\u30a4\u30d9\u30f3\u30c8\u304c\u30dd\u30fc\u30bf\u30eb\u306b\u8868\u793a\u3055\u308c\u306a\u3044\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002\u5f71\u97ff\u306f\u3001\u6b21\u306e\u624b\u9806\u3092\u5b9f\u884c\u3059\u308b\u3053\u3068\u3067\u56de\u907f\u3067\u304d\u307e\u3059\u3002<\/p>\n

1. \u30c7\u30d0\u30a4\u30b9\u3092\u518d\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u3057\u3066\u3001SENSE \u6a5f\u80fd\u3092\u5fa9\u5143\u3057\u307e\u3059\u3002
2. \u30de\u30b7\u30f3\u306bOS\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3092\u6700\u65b0\u30d0\u30fc\u30b8\u30e7\u30f3\u306b\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3057\u307e\u3059\u3002<\/p>\n

\u6ce8\u610f: \u3053\u308c\u3089\u306e\u30de\u30b7\u30f3\u306b\u5bfe\u3057\u3066\u65b0\u3057\u3044\u30c7\u30d0\u30a4\u30b9 ID \u304c\u4f5c\u6210\u3055\u308c\u307e\u3059\u3002<\/p>\n

\u73fe\u5728\u306e\u72b6\u614b: Microsoft Defender for Endpoint (MDE) \u30dd\u30fc\u30bf\u30eb\u5185\u306e\u30c7\u30d0\u30a4\u30b9\u304c\u8aa4\u3063\u3066\u69cb\u6210\u3055\u308c\u3066\u3044\u308b\u3088\u3046\u306b\u8868\u793a\u3055\u308c\u3001\u30dd\u30fc\u30bf\u30eb\u5185\u306e\u30c7\u30d0\u30a4\u30b9\u306e\u65b0\u3057\u3044\u30a4\u30d9\u30f3\u30c8\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308b\u3068\u3044\u3046\u554f\u984c\u306b\u3064\u3044\u3066\u3001\u8907\u6570\u306e\u304a\u5ba2\u69d8\u304b\u3089\u8b66\u544a\u3092\u53d7\u3051\u307e\u3057\u305f\u3002\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30c7\u30d0\u30a4\u30b9\u304c\u3001\u63d0\u4f9b\u3055\u308c\u3066\u3044\u308b\u624b\u9806\u306b\u5f93\u3063\u3066\u5f71\u97ff\u3092\u56de\u907f\u3059\u308b\u65b9\u6cd5\u3092\u7279\u5b9a\u3057\u307e\u3057\u305f\u3002 \u8abf\u67fb\u306e\u7d50\u679c\u3001\u5f71\u97ff\u306e\u539f\u56e0\u306f\u3001Windows \u66f4\u65b0\u30d7\u30ed\u30bb\u30b9\u4e2d\u306b\u767a\u751f\u3059\u308b\u30b5\u30fc\u30d0\u30fc\u5074\u306e\u691c\u8a3c\u306e\u554f\u984c\u3067\u3042\u308a\u3001Microsoft Defender for Endpoint SENSE \u30b5\u30fc\u30d3\u30b9\u304c\u671f\u5f85\u3069\u304a\u308a\u306b\u52d5\u4f5c\u305b\u305a\u3001\u5f71\u97ff\u306b\u3064\u306a\u304c\u308b\u3053\u3068\u304c\u7279\u5b9a\u3055\u308c\u307e\u3057\u305f\u3002\u73fe\u5728\u3001\u5f71\u97ff\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306e\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u958b\u767a\u3068\u691c\u8a3c\u3092\u793e\u5185\u3067\u30c6\u30b9\u30c8\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: \u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u3001Windows 11 \u3078\u306e OS \u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306b Windows11InstallationAssistant.exe \u3092\u4f7f\u7528\u3057\u305f\u30c7\u30d0\u30a4\u30b9\u3067\u306f\u3001SENSE \u30b5\u30fc\u30d3\u30b9\u304c\u5b9f\u884c\u3055\u308c\u3066\u3044\u306a\u3044\u3053\u3068\u304c\u78ba\u8a8d\u3055\u308c\u3001MDE \u30dd\u30fc\u30bf\u30eb\u306b\u30c7\u30d0\u30a4\u30b9\u304c\u6b63\u3057\u304f\u69cb\u6210\u3055\u308c\u3066\u3044\u306a\u3044\u3068\u8868\u793a\u3055\u308c\u3001\u65b0\u3057\u3044\u30a4\u30d9\u30f3\u30c8\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2025 \u5e74 7 \u6708 22 \u65e5\u706b\u66dc\u65e5\u5348\u524d 7:00 UTC<\/p>\n

\u6839\u672c\u539f\u56e0: Windows \u66f4\u65b0\u30d7\u30ed\u30bb\u30b9\u4e2d\u306b\u767a\u751f\u3059\u308b\u30b5\u30fc\u30d0\u30fc\u5074\u306e\u691c\u8a3c\u306e\u554f\u984c\u306b\u3088\u308a\u3001Microsoft Defender for Endpoint SENSE \u30b5\u30fc\u30d3\u30b9\u304c\u671f\u5f85\u3069\u304a\u308a\u306b\u52d5\u4f5c\u305b\u305a\u3001\u5f71\u97ff\u304c\u751f\u3058\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u6b21\u56de\u66f4\u65b0\u65e5: 2025 \u5e74 9 \u6708 16 \u65e5\u706b\u66dc\u65e5\u5348\u524d 9:00 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

DZ1153333 | Microsoft Defender XDR | Devices in the Microsoft Defender for Endpoint portal may show as misconf […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-12861","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/12861","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=12861"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/12861\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=12861"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=12861"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=12861"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}