{"id":1303,"date":"2023-04-27T12:00:50","date_gmt":"2023-04-27T03:00:50","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=1303"},"modified":"2023-04-27T12:07:07","modified_gmt":"2023-04-27T03:07:07","slug":"servicedegradation-mo545600-microsoft-365-suite-some-users-may-be-unable-to-use-the-search-functionality-in-multiple-microsoft-365-services-32","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-04-27-servicedegradation-mo545600-microsoft-365-suite-some-users-may-be-unable-to-use-the-search-functionality-in-multiple-microsoft-365-services-32","title":{"rendered":"[serviceDegradation] MO545600 | Microsoft 365 suite | Some users may be unable to use the search functionality in multiple Microsoft 365 services"},"content":{"rendered":"
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MO545600 | Microsoft 365 suite | Some users may be unable to use the search functionality in multiple Microsoft 365 services<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may be unable to use the search functionality in multiple Microsoft 365 services.<\/td>\n<\/tr>\n
Last Updated<\/th>\n04\/27\/2023 02:50:39<\/td>\n<\/tr>\n
Start Time<\/th>\n04\/24\/2023 10:57:11<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be unable to use the search functionality in multiple Microsoft 365 services<\/p>\n

User impact: Users may be unable to use the search functionality in multiple Microsoft 365 services.<\/p>\n

More info: Users are no longer prevented from accessing search functions within Microsoft 365 services. Previously impacted service platforms included but were not limited to:
– Microsoft Teams
– SharePoint Online
– Outlook desktop client
– Outlook on the Web<\/p>\n

Users may encounter a secondary impact in which search queries return partial results; though, this is a rare occurrence affecting approximately one percent of search requests and does not prevent user access to Microsoft 365 services. Users who encounter the secondary impact may be able to successfully return more complete results by altering their search query.<\/p>\n

Current status: We\u2019re validating the potential fix for the secondary issue on a limited set of internal systems. Once the fix is validated it will be implemented across all affected infrastructure. An estimated time for resolution will be provided after the initial validation is completed. We understand the impact this can have on your organization, and we appreciate your partnership and patience as we work to safely resolve the issue.<\/p>\n

Scope of impact: This issue can affect any user in our worldwide production environment but will only occur for a given user when their request traffic is served through the affected infrastructure. We\u2019ve confirmed that this issue does not impact customers within our Government Cloud environments.<\/p>\n

Start time: Monday, April 24, 2023, at 7:30 AM UTC.<\/p>\n

Preliminary root cause: A recent service change inadvertently caused an encoding mismatch between the crawler and query return service, causing search query failures for users within Microsoft Teams, SharePoint Online, and Outlook desktop\/web clients.<\/p>\n

Next update by: Thursday, April 27, 2023, at 5:30 PM UTC.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u8907\u6570\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u3067\u691c\u7d22\u6a5f\u80fd\u3092\u4f7f\u7528\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c\u8907\u6570\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u3067\u691c\u7d22\u6a5f\u80fd\u3092\u4f7f\u7528\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u30e6\u30fc\u30b6\u30fc\u304c Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u5185\u306e\u691c\u7d22\u6a5f\u80fd\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3053\u3068\u304c\u59a8\u3052\u3089\u308c\u306a\u304f\u306a\u308a\u307e\u3057\u305f\u3002\u4ee5\u524d\u306b\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30b5\u30fc\u30d3\u30b9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u306f\u3001\u4ee5\u4e0b\u304c\u542b\u307e\u308c\u307e\u3059\u304c\u3001\u3053\u308c\u3089\u306b\u9650\u5b9a\u3055\u308c\u307e\u305b\u3093\u3002
-Microsoft Teams
– SharePoint Online
– Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8
– \u30a6\u30a7\u30d6\u4e0a\u306e\u898b\u901a\u3057<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u691c\u7d22\u30af\u30a8\u30ea\u304c\u90e8\u5206\u7684\u306a\u7d50\u679c\u3092\u8fd4\u3059\u3068\u3044\u3046\u4e8c\u6b21\u7684\u306a\u5f71\u97ff\u306b\u906d\u9047\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u305f\u3060\u3057\u3001\u3053\u308c\u306f\u691c\u7d22\u8981\u6c42\u306e\u7d04 1% \u306b\u5f71\u97ff\u3059\u308b\u307e\u308c\u306a\u767a\u751f\u3067\u3042\u308a\u3001Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u3078\u306e\u30e6\u30fc\u30b6\u30fc \u30a2\u30af\u30bb\u30b9\u3092\u59a8\u3052\u308b\u3053\u3068\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u4e8c\u6b21\u7684\u306a\u5f71\u97ff\u304c\u767a\u751f\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u691c\u7d22\u30af\u30a8\u30ea\u3092\u5909\u66f4\u3059\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u5b8c\u5168\u306a\u7d50\u679c\u3092\u6b63\u5e38\u306b\u8fd4\u3059\u3053\u3068\u304c\u3067\u304d\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

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\u5f71\u97ff\u306e\u7bc4\u56f2: \u3053\u306e\u554f\u984c\u306f\u3001\u4e16\u754c\u4e2d\u306e\u904b\u7528\u74b0\u5883\u306e\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u8981\u6c42\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u304c\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u4ecb\u3057\u3066\u51e6\u7406\u3055\u308c\u308b\u5834\u5408\u306b\u306e\u307f\u3001\u7279\u5b9a\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5bfe\u3057\u3066\u767a\u751f\u3057\u307e\u3059\u3002\u3053\u306e\u554f\u984c\u306f\u3001\u653f\u5e9c\u6a5f\u95a2\u5411\u3051\u30af\u30e9\u30a6\u30c9\u74b0\u5883\u5185\u306e\u304a\u5ba2\u69d8\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u306a\u3044\u3053\u3068\u3092\u78ba\u8a8d\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u523b: 2023 \u5e74 4 \u6708 24 \u65e5\u6708\u66dc\u65e5\u3001\u5348\u524d 7 \u6642 30 \u5206 (UTC)\u3002<\/p>\n

\u66ab\u5b9a\u7684\u306a\u6839\u672c\u539f\u56e0: \u6700\u8fd1\u306e\u30b5\u30fc\u30d3\u30b9\u306e\u5909\u66f4\u306b\u3088\u308a\u3001\u30af\u30ed\u30fc\u30e9\u30fc\u3068\u30af\u30a8\u30ea\u623b\u308a\u30b5\u30fc\u30d3\u30b9\u306e\u9593\u3067\u30a8\u30f3\u30b3\u30fc\u30c9\u306e\u4e0d\u4e00\u81f4\u304c\u8aa4\u3063\u3066\u767a\u751f\u3057\u3001Microsoft Teams\u3001SharePoint Online\u3001\u304a\u3088\u3073 Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7\/Web \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u5185\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u691c\u7d22\u30af\u30a8\u30ea\u304c\u5931\u6557\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0\u671f\u9650: 2023 \u5e74 4 \u6708 27 \u65e5\u6728\u66dc\u65e5\u3001\u5348\u5f8c 5 \u6642 30 \u5206 (UTC)\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MO545600 | Microsoft 365 suite | Some users may be unable to use the search functionality in multiple Microsof […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1303","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/1303","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=1303"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/1303\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=1303"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=1303"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=1303"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}