{"id":1305,"date":"2023-04-27T19:01:46","date_gmt":"2023-04-27T10:01:46","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=1305"},"modified":"2023-04-27T19:06:58","modified_gmt":"2023-04-27T10:06:58","slug":"servicerestored-od547110-onedrive-for-business-some-users-may-have-been-presented-with-a-password-prompt-when-opening-a-pdf-in-the-onedrive-for-business-web-app","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-04-27-servicerestored-od547110-onedrive-for-business-some-users-may-have-been-presented-with-a-password-prompt-when-opening-a-pdf-in-the-onedrive-for-business-web-app","title":{"rendered":"[serviceRestored] OD547110 | OneDrive for Business | Some users may have been presented with a password prompt when opening a PDF in the OneDrive for Business web app"},"content":{"rendered":"
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OD547110 | OneDrive for Business | Some users may have been presented with a password prompt when opening a PDF in the OneDrive for Business web app<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been presented with a password prompt when opening a PDF in the OneDrive for Business web app.<\/td>\n<\/tr>\n
Last Updated<\/th>\n04\/27\/2023 09:49:20<\/td>\n<\/tr>\n
Start Time<\/th>\n04\/27\/2023 01:08:00<\/td>\n<\/tr>\n
End Time<\/th>\n04\/27\/2023 08:24:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may have been presented with a password prompt when opening a PDF in the OneDrive for Business web app<\/p>\n

User impact: Users may have been presented with a password prompt when opening a PDF in the OneDrive for Business web app.<\/p>\n

More info: As a workaround, affected users may have been able to open the PDF file in browser instead of clicking on the file directly.<\/p>\n

Final status: We’ve identified that a recent standard service update inadvertently contained a code regression, which resulted in unexpected password prompts when users attempted to open PDF files in the OneDrive for Business web app. We’ve reverted the offending update, and confirmed through internal testing that impact is no longer occurring.<\/p>\n

Scope of impact: Impact was specific to some users served through the affected infrastructure attempting to open PDF files in the OneDrive for Business web app.<\/p>\n

Start time: Thursday, April 27, 2023, at 1:08 AM UTC<\/p>\n

End time: Thursday, April 27, 2023, at 8:24 AM UTC<\/p>\n

Root cause: A recent standard service update inadvertently contained a code regression, which resulted in unexpected password prompts when users attempted to open PDF files in the OneDrive for Business web app.<\/p>\n

Next steps:
– We’re reviewing our recent standard service update procedures to prevent similar impact from happening again.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

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