{"id":1309,"date":"2023-04-28T01:00:44","date_gmt":"2023-04-27T16:00:44","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=1309"},"modified":"2023-04-28T01:05:39","modified_gmt":"2023-04-27T16:05:39","slug":"servicedegradation-ex547161-exchange-online-users-office-message-encryption-ome-email-messages-sent-through-exchange-online-cant-be-opened-by-some-recipients","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-04-28-servicedegradation-ex547161-exchange-online-users-office-message-encryption-ome-email-messages-sent-through-exchange-online-cant-be-opened-by-some-recipients","title":{"rendered":"[serviceDegradation] EX547161 | Exchange Online | Users\u2019 Office Message Encryption (OME) email messages sent through Exchange Online can\u2019t be opened by some\u00a0recipients"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">EX547161 | Exchange Online | Users\u2019 Office Message Encryption (OME) email messages sent through Exchange Online can\u2019t be opened by some&nbsp;recipients<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>advisory<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users&#8217; OME email messages sent in Exchange Online can\u2019t be opened by some&nbsp;recipients.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>04\/27\/2023 15:50:31<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>04\/27\/2023 09:36:11<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Users\u2019&nbsp;Office Message Encryption (OME) email messages sent through Exchange Online can\u2019t be opened by recipients<\/p>\n<p>  User impact: Users&#8217; OME email messages sent through Exchange Online can\u2019t be opened by recipients.<\/p>\n<p>  More info: This issue prevents recipients that use third-party email clients from opening the encrypted email message. The recipient receives the OME email message but attempts to open the message are met with continuous loading prompts.<\/p>\n<p>  Current status: We&#8217;ve identified that a recent update to Exchange Online wasn&#8217;t properly deployed to the affected environment and is missing some scripts necessary to facilitate access to encrypted email, resulting in impact. We&#8217;ve redeployed this update and   we&#8217;re monitoring its progress&nbsp;to determine if impact is remediated.<\/p>\n<p>  Scope of impact: Impact is specific to users sending OME email messages who are served through the affected infrastructure&nbsp;and their recipients&nbsp;that use third-party email clients.<\/p>\n<p>  Root cause: A recent update to Exchange Online wasn&#8217;t properly deployed to the affected environment and is missing some scripts necessary to facilitate email encryption, resulting in impact.<\/p>\n<p>  Next update by: Thursday, April 27, 2023, at 5:30 PM UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>EX547161 | Exchange Online | Users\u2019 Office Message Encryption (OME) email messages sent through Exchange Onlin [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1309","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/1309","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=1309"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/1309\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=1309"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=1309"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=1309"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}