{"id":13106,"date":"2025-10-01T14:01:10","date_gmt":"2025-10-01T05:01:10","guid":{"rendered":"https:\/\/m365jp.net\/?p=13106"},"modified":"2025-10-01T14:02:26","modified_gmt":"2025-10-01T05:02:26","slug":"investigating-ex1162980-exchange-online-users-may-experience-errors-or-failures-when-accessing-their-mailbox-in-one-or-more-exchange-online-connection-methods-3","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-10-01-investigating-ex1162980-exchange-online-users-may-experience-errors-or-failures-when-accessing-their-mailbox-in-one-or-more-exchange-online-connection-methods-3","title":{"rendered":"[investigating] EX1162980 | Exchange Online | Users may experience errors or failures when accessing their mailbox in one or more Exchange Online connection methods"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">EX1162980 | Exchange Online | Users may experience errors or failures when accessing their mailbox in one or more Exchange Online connection methods<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">investigating<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users may experience errors or failures when accessing their mailbox in one or more Exchange Online connection methods.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>10\/01\/2025 04:57:30<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>10\/01\/2025 00:11:02<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Users may experience errors or failures when accessing their mailbox in one or more Exchange Online connection methods<\/p>\n<p>  User impact: Users may experience errors or failures when accessing their mailbox in one or more Exchange Online connection methods.<\/p>\n<p>  More info: Impact more heavily affects Outlook.com users. <\/p>\n<p>  Current status: We\u2019ve isolated and have reverted a recent configuration change that we suspect to be contributing to user impact. We&#8217;ll continue monitoring this revert and in tandem we&#8217;ll explore additional solutions to further expedite mitigation efforts.<\/p>\n<p>  Scope of impact: Users attempting to access their mailbox in one or more Exchange Online connection methods may be impacted.<\/p>\n<p>  Root cause: A portion of infrastructure responsible for processing request flow traffic that isn&#8217;t operating at expected thresholds, and this is resulting in impact.<\/p>\n<p>  Next update by: Wednesday, October 1, 2025, at 7:00 AM UTC<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u304c 1 \u3064\u4ee5\u4e0a\u306e Exchange Online \u63a5\u7d9a\u65b9\u6cd5\u3067\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3068\u304d\u306b\u30a8\u30e9\u30fc\u307e\u305f\u306f\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c 1 \u3064\u4ee5\u4e0a\u306e Exchange Online \u63a5\u7d9a\u65b9\u6cd5\u3067\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3068\u304d\u306b\u30a8\u30e9\u30fc\u3084\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u8a73\u7d30: \u5f71\u97ff\u306f Outlook.com \u30e6\u30fc\u30b6\u30fc\u306b\u5927\u304d\u304f\u5f71\u97ff\u3057\u307e\u3059\u3002<\/p>\n<p>  \u73fe\u5728\u306e\u30b9\u30c6\u30fc\u30bf\u30b9: \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff\u306b\u5bc4\u4e0e\u3057\u3066\u3044\u308b\u3068\u601d\u308f\u308c\u308b\u6700\u8fd1\u306e\u8a2d\u5b9a\u5909\u66f4\u3092\u5206\u96e2\u3057\u3001\u5143\u306b\u623b\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u5143\u306b\u623b\u3059\u72b6\u6cc1\u3092\u5f15\u304d\u7d9a\u304d\u76e3\u8996\u3057\u3001\u7de9\u548c\u7b56\u3092\u3055\u3089\u306b\u8fc5\u901f\u5316\u3059\u308b\u305f\u3081\u306e\u8ffd\u52a0\u306e\u89e3\u6c7a\u7b56\u3092\u691c\u8a0e\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n<p>  \u5f71\u97ff\u306e\u7bc4\u56f2: 1 \u3064\u4ee5\u4e0a\u306e Exchange Online \u63a5\u7d9a\u65b9\u6cd5\u3067\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u6839\u672c\u539f\u56e0: \u8981\u6c42\u30d5\u30ed\u30fc \u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u306e\u51e6\u7406\u3092\u62c5\u5f53\u3059\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u4e00\u90e8\u304c\u3001\u4e88\u60f3\u3055\u308c\u308b\u3057\u304d\u3044\u5024\u3067\u52d5\u4f5c\u3057\u3066\u304a\u3089\u305a\u3001\u305d\u306e\u7d50\u679c\u3001\u5f71\u97ff\u304c\u751f\u3058\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>  \u6b21\u56de\u66f4\u65b0\u65e5: 2025 \u5e74 10 \u6708 1 \u65e5\u6c34\u66dc\u65e5\u3001\u5348\u524d 7:00 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>EX1162980 | Exchange Online | Users may experience errors or failures when accessing their mailbox in one or m [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-13106","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/13106","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=13106"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/13106\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=13106"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=13106"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=13106"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}