{"id":13164,"date":"2025-10-02T09:01:32","date_gmt":"2025-10-02T00:01:32","guid":{"rendered":"https:\/\/m365jp.net\/?p=13164"},"modified":"2025-10-02T09:15:36","modified_gmt":"2025-10-02T00:15:36","slug":"mc1163792-dynamics-365-contact-center-play-audible-sound-for-call-connection","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-10-02-mc1163792-dynamics-365-contact-center-play-audible-sound-for-call-connection","title":{"rendered":"MC1163792 | Dynamics 365 Contact Center &#8211; Play audible sound for call connection"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">MC1163792 | Dynamics 365 Contact Center &#8211; Play audible sound for call connection<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Classification<\/th>\n<td>stayInformed<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>10\/01\/2025 23:34:05<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>10\/01\/2025 23:33:42<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td>11\/30\/2025 23:33:00<\/td>\n<\/tr>\n<tr>\n<th>Message Content<\/th>\n<td>We are announcing the ability to signal to a representative via an audible sound that their audio is connected in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.<\/p>\n<p>  <b>How does this affect me?<\/b><br \/>  This feature reduces call connection delays and makes sure that representatives are immediately ready for customer interactions. It improves overall call quality and customer satisfaction while maintaining privacy compliance through clear audio status notifications.<\/p>\n<p>  <b>What action do I need to take?<\/b><br \/>  This message is for awareness, and no action is required.<\/p>\n<p>  If you would like more information on this feature, please visit <a target=\"_blank\" href=\"https:\/\/aka.ms\/12106\">  Set up microphone connection on representative sign-in<\/a>.<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>Dynamics 365 Contact Center \u3067\u97f3\u58f0\u304c\u63a5\u7d9a\u3055\u308c\u3066\u3044\u308b\u3053\u3068\u3092\u53ef\u8074\u97f3\u3067\u62c5\u5f53\u8005\u306b\u901a\u77e5\u3059\u308b\u6a5f\u80fd\u3092\u767a\u8868\u3057\u307e\u3059\u3002\u3053\u306e\u6a5f\u80fd\u306f\u30012025 \u5e74 10 \u6708 31 \u65e5\u306b\u4e00\u822c\u63d0\u4f9b\u3055\u308c\u307e\u3059\u3002<\/p>\n<p>  <b>\u3053\u308c\u306f\u79c1\u306b\u3069\u306e\u3088\u3046\u306a\u5f71\u97ff\u3092\u4e0e\u3048\u307e\u3059\u304b?<\/b><br \/>  \u3053\u306e\u6a5f\u80fd\u306b\u3088\u308a\u3001\u901a\u8a71\u63a5\u7d9a\u306e\u9045\u5ef6\u304c\u8efd\u6e1b\u3055\u308c\u3001\u62c5\u5f53\u8005\u304c\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u306b\u3059\u3050\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u660e\u78ba\u306a\u97f3\u58f0\u30b9\u30c6\u30fc\u30bf\u30b9\u901a\u77e5\u3092\u901a\u3058\u3066\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc \u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u3092\u7dad\u6301\u3057\u306a\u304c\u3089\u3001\u5168\u4f53\u7684\u306a\u901a\u8a71\u54c1\u8cea\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002<\/p>\n<p>  <b>\u3069\u306e\u3088\u3046\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5b9f\u884c\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u304b?<\/b><br \/>  \u3053\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u306f\u8a8d\u8b58\u306e\u305f\u3081\u306e\u3082\u306e\u3067\u3042\u308a\u3001\u30a2\u30af\u30b7\u30e7\u30f3\u306f\u5fc5\u8981\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>  \u3053\u306e\u6a5f\u80fd\u306e\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u3001\u300c <a target=\"_blank\" href=\"https:\/\/aka.ms\/12106\">\u4ee3\u8868\u30b5\u30a4\u30f3\u30a4\u30f3\u6642\u306b\u30de\u30a4\u30af\u63a5\u7d9a\u3092\u8a2d\u5b9a\u3059\u308b<\/a>\u300d\u3092\u53c2\u7167\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MC1163792 | Dynamics 365 Contact Center &#8211; Play audible sound for call connection Classification stayInfo [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-13164","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/13164","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=13164"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/13164\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=13164"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=13164"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=13164"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}