{"id":13262,"date":"2025-10-10T05:01:05","date_gmt":"2025-10-09T20:01:05","guid":{"rendered":"https:\/\/m365jp.net\/?p=13262"},"modified":"2025-10-10T05:01:53","modified_gmt":"2025-10-09T20:01:53","slug":"servicerestored-mo1169016-microsoft-365-suite-affected-users-may-be-unable-to-access-microsoft-365-services-and-features","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-10-10-servicerestored-mo1169016-microsoft-365-suite-affected-users-may-be-unable-to-access-microsoft-365-services-and-features","title":{"rendered":"[serviceRestored] MO1169016 | Microsoft 365 suite | Affected users may be unable to access Microsoft 365 services and features"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">MO1169016 | Microsoft 365 suite | Affected users may be unable to access Microsoft 365 services and features<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceRestored<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Affected users may have been unable to access Microsoft 365 services and features.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>10\/09\/2025 19:52:06<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>10\/09\/2025 18:10:00<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td>10\/09\/2025 18:50:00<\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Affected users may be unable to access Microsoft 365 services and features<\/p>\n<p>  User impact: Affected users may have been unable to access Microsoft 365 services and features.<\/p>\n<p>  More info: Users attempting to access or use features within Microsoft Teams, Exchange Online, Microsoft 365 admin center, and Windows 365 may have been impacted.<\/p>\n<p>  Final status: We\u2019ve identified that a portion of network infrastructure in North America was misconfigured, which caused traffic across the region to become unhealthy. We\u2019ve taken mitigating action to rebalance traffic in the affected infrastructure, and we\u2019ve   observed service health improve to normal levels across all impacted services.<\/p>\n<p>  Scope of impact: Any users in North America attempting to access the services listed in the More info of this communication may have been impacted.<\/p>\n<p>  Start time: Thursday, October 9, 2025, at 6:10 PM UTC<\/p>\n<p>  End time: Thursday, October 9, 2025, at 6:50 PM UTC<\/p>\n<p>  Preliminary root cause: A portion of network infrastructure in North America was misconfigured, which caused traffic across the region to become unhealthy.<\/p>\n<p>  Next steps:<br \/>  &#8211; We&#8217;re analyzing configuration policies and traffic management processes on the affected network infrastructure to identify necessary refinements and increase resilience in the event of future incidents.<\/p>\n<p>  We&#8217;ll provide a preliminary Post-Incident Report within two business days and a final Post-Incident Report within five business days.<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u306f\u3001Microsoft 365 \u306e\u30b5\u30fc\u30d3\u30b9\u3068\u6a5f\u80fd\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u306f\u3001Microsoft 365 \u306e\u30b5\u30fc\u30d3\u30b9\u3068\u6a5f\u80fd\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u8a73\u7d30: Microsoft Teams\u3001Exchange Online\u3001Microsoft 365 \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u3001Windows 365 \u5185\u306e\u6a5f\u80fd\u306b\u30a2\u30af\u30bb\u30b9\u3057\u305f\u308a\u4f7f\u7528\u3057\u305f\u308a\u3057\u3088\u3046\u3068\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u53d7\u3051\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u6700\u7d42\u30b9\u30c6\u30fc\u30bf\u30b9: \u5317\u7c73\u306e\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u4e00\u90e8\u304c\u8aa4\u3063\u3066\u69cb\u6210\u3055\u308c\u3001\u5730\u57df\u5168\u4f53\u306e\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u304c\u7570\u5e38\u306b\u306a\u3063\u3066\u3044\u308b\u3053\u3068\u304c\u5224\u660e\u3057\u307e\u3057\u305f\u3002\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u3092\u518d\u8abf\u6574\u3059\u308b\u305f\u3081\u306e\u7de9\u548c\u63aa\u7f6e\u3092\u8b1b\u3058\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u3059\u3079\u3066\u306e\u30b5\u30fc\u30d3\u30b9\u3067\u30b5\u30fc\u30d3\u30b9\u306e\u6b63\u5e38\u6027\u304c\u901a\u5e38\u30ec\u30d9\u30eb\u306b\u6539\u5584\u3055\u308c\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>  \u5f71\u97ff\u306e\u7bc4\u56f2: \u3053\u306e\u901a\u4fe1\u306e\u8a73\u7d30\u60c5\u5831\u306b\u8a18\u8f09\u3055\u308c\u3066\u3044\u308b\u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3059\u308b\u5317\u7c73\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u958b\u59cb\u6642\u9593: 2025 \u5e74 10 \u6708 9 \u65e5\u6728\u66dc\u65e5\u5348\u5f8c 6 \u6642 10 \u5206 UTC<\/p>\n<p>  \u7d42\u4e86\u6642\u523b: 2025 \u5e74 10 \u6708 9 \u65e5\u6728\u66dc\u65e5\u5348\u5f8c 6 \u6642 50 \u5206 UTC<\/p>\n<p>  \u4e88\u5099\u7684\u306a\u6839\u672c\u539f\u56e0: \u5317\u7c73\u306e\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u4e00\u90e8\u304c\u8aa4\u3063\u3066\u69cb\u6210\u3055\u308c\u3001\u5730\u57df\u5168\u4f53\u306e\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u304c\u7570\u5e38\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p>  \u6b21\u306e\u30b9\u30c6\u30c3\u30d7:<br \/>  &#8211; \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u69cb\u6210\u30dd\u30ea\u30b7\u30fc\u3068\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u7ba1\u7406\u30d7\u30ed\u30bb\u30b9\u3092\u5206\u6790\u3057\u3066\u3001\u5fc5\u8981\u306a\u6539\u5584\u3092\u7279\u5b9a\u3057\u3001\u5c06\u6765\u306e\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u304c\u767a\u751f\u3057\u305f\u5834\u5408\u306e\u56de\u5fa9\u529b\u3092\u9ad8\u3081\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>  2\u55b6\u696d\u65e5\u4ee5\u5185\u306b\u66ab\u5b9a\u7684\u306a\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u5f8c\u30ec\u30dd\u30fc\u30c8\u3092\u30015\u55b6\u696d\u65e5\u4ee5\u5185\u306b\u6700\u7d42\u7684\u306a\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u5f8c\u30ec\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MO1169016 | Microsoft 365 suite | Affected users may be unable to access Microsoft 365 services and features S [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-13262","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/13262","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=13262"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/13262\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=13262"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=13262"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=13262"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}