{"id":13267,"date":"2025-10-10T08:00:53","date_gmt":"2025-10-09T23:00:53","guid":{"rendered":"https:\/\/m365jp.net\/?p=13267"},"modified":"2025-10-10T08:01:09","modified_gmt":"2025-10-09T23:01:09","slug":"servicedegradation-mo1169051-microsoft-365-suite-some-users-may-not-be-able-to-access-the-microsoft-intune-or-microsoft-entra-id-portal","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-10-10-servicedegradation-mo1169051-microsoft-365-suite-some-users-may-not-be-able-to-access-the-microsoft-intune-or-microsoft-entra-id-portal","title":{"rendered":"[serviceDegradation] MO1169051 | Microsoft 365 suite | Some users may not be able to access the Microsoft Intune or Microsoft Entra ID portal"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">MO1169051 | Microsoft 365 suite | Some users may not be able to access the Microsoft Intune or Microsoft Entra ID portal<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users may not be able to access the Microsoft Intune or Microsoft Entra ID portal.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>10\/09\/2025 22:32:11<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>10\/09\/2025 21:04:29<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Some users may not be able to access the Microsoft Intune or Microsoft Entra ID portal<\/p>\n<p>  User impact: Users may not be able to access the Microsoft Intune or Microsoft Entra ID portal.<\/p>\n<p>  More info: Affected users are returned an error message stating &#8220;Error displaying your content&#8221; when they attempt to connect to affected portals.<\/p>\n<p>  Current status: We&#8217;ve determined that a dependent service that Intune and Entra IDs portal access requests rely on experienced a drop in availability, resulting in failures and errors when admins attempt to access those portals. We&#8217;re performing cache refreshes   on the direct Intune and Entra ID infrastructure affected by this issue to more effectively receive the dependent service fixes for the availability problems. This is resulting in an increasing number of admin no longer seeing the issue. We&#8217;ll provide a timeline   to mitigation as one becomes available.<\/p>\n<p>  Scope of impact: Some users may be unable to access the Microsoft Intune or Microsoft Entra ID portal and are returned an error message stating &#8220;Error displaying your content&#8221; when they attempt to connect to affected portals.<\/p>\n<p>  Root cause: a dependent service that Intune and Entra IDs portal access requests rely on experienced a drop in availability, resulting in failures and errors when admins attempt to access those portals.<\/p>\n<p>  Next update by: Friday, October 10, 2025, at 12:30 AM UTC<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001Microsoft Intune \u307e\u305f\u306f Microsoft Entra ID \u30dd\u30fc\u30bf\u30eb\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306f Microsoft Intune \u307e\u305f\u306f Microsoft Entra ID \u30dd\u30fc\u30bf\u30eb\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u8a73\u7d30: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u304c\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30dd\u30fc\u30bf\u30eb\u306b\u63a5\u7d9a\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u3001&#8221;\u30b3\u30f3\u30c6\u30f3\u30c4\u306e\u8868\u793a\u4e2d\u306b\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u307e\u3057\u305f&#8221; \u3068\u3044\u3046\u30a8\u30e9\u30fc \u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u8fd4\u3055\u308c\u307e\u3059\u3002<\/p>\n<p>  \u73fe\u5728\u306e\u72b6\u614b: Intune \u3068 Entra IDs \u30dd\u30fc\u30bf\u30eb\u306e\u30a2\u30af\u30bb\u30b9\u8981\u6c42\u304c\u4f9d\u5b58\u3059\u308b\u4f9d\u5b58\u30b5\u30fc\u30d3\u30b9\u3067\u53ef\u7528\u6027\u304c\u4f4e\u4e0b\u3057\u3001\u7ba1\u7406\u8005\u304c\u3053\u308c\u3089\u306e\u30dd\u30fc\u30bf\u30eb\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u30a8\u30e9\u30fc\u3068\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u3053\u3068\u304c\u5224\u660e\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u554f\u984c\u306e\u5f71\u97ff\u3092\u53d7\u3051\u308b\u76f4\u63a5 Intune \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3068 Entra ID \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3067\u30ad\u30e3\u30c3\u30b7\u30e5\u66f4\u65b0\u3092\u5b9f\u884c\u3057\u3001\u53ef\u7528\u6027\u306e\u554f\u984c\u306b\u5bfe\u3059\u308b\u4f9d\u5b58\u30b5\u30fc\u30d3\u30b9\u306e\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u3088\u308a\u52b9\u679c\u7684\u306b\u53d7\u3051\u53d6\u3063\u3066\u3044\u307e\u3059\u3002\u305d\u306e\u7d50\u679c\u3001\u554f\u984c\u304c\u8868\u793a\u3055\u308c\u306a\u304f\u306a\u3063\u305f\u7ba1\u7406\u8005\u306e\u6570\u304c\u5897\u3048\u3066\u3044\u307e\u3059\u3002\u7de9\u548c\u7b56\u304c\u5229\u7528\u53ef\u80fd\u306b\u306a\u308a\u6b21\u7b2c\u3001\u7de9\u548c\u7b56\u306e\u30bf\u30a4\u30e0\u30e9\u30a4\u30f3\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n<p>  \u5f71\u97ff\u306e\u7bc4\u56f2: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001Microsoft Intune \u307e\u305f\u306f Microsoft Entra ID \u30dd\u30fc\u30bf\u30eb\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u305a\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30dd\u30fc\u30bf\u30eb\u306b\u63a5\u7d9a\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u3001&#8221;\u30b3\u30f3\u30c6\u30f3\u30c4\u306e\u8868\u793a\u4e2d\u306b\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u307e\u3057\u305f&#8221; \u3068\u3044\u3046\u30a8\u30e9\u30fc \u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u8fd4\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u6839\u672c\u539f\u56e0: Intune \u30dd\u30fc\u30bf\u30eb\u3068 Entra IDs \u30dd\u30fc\u30bf\u30eb\u306e\u30a2\u30af\u30bb\u30b9\u8981\u6c42\u304c\u4f9d\u5b58\u3059\u308b\u4f9d\u5b58\u30b5\u30fc\u30d3\u30b9\u3067\u53ef\u7528\u6027\u304c\u4f4e\u4e0b\u3057\u3001\u7ba1\u7406\u8005\u304c\u3053\u308c\u3089\u306e\u30dd\u30fc\u30bf\u30eb\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u30a8\u30e9\u30fc\u3068\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>  \u6b21\u56de\u66f4\u65b0: 2025 \u5e74 10 \u6708 10 \u65e5\u91d1\u66dc\u65e5\u5348\u524d 12 \u6642 30 \u5206 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MO1169051 | Microsoft 365 suite | Some users may not be able to access the Microsoft Intune or Microsoft Entra [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-13267","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/13267","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=13267"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/13267\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=13267"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=13267"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=13267"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}