{"id":13294,"date":"2025-10-13T23:01:26","date_gmt":"2025-10-13T14:01:26","guid":{"rendered":"https:\/\/m365jp.net\/?p=13294"},"modified":"2025-10-13T23:07:59","modified_gmt":"2025-10-13T14:07:59","slug":"mc1169041-dynamics-365-contact-center-split-recordings-speaker-wise-in-closed-conversation-view-2","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-10-13-mc1169041-dynamics-365-contact-center-split-recordings-speaker-wise-in-closed-conversation-view-2","title":{"rendered":"MC1169041 | Dynamics 365 Contact Center – Split recordings speaker-wise in closed conversation view"},"content":{"rendered":"
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MC1169041 | Dynamics 365 Contact Center – Split recordings speaker-wise in closed conversation view<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
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Classification<\/th>\nstayInformed<\/td>\n<\/tr>\n
Last Updated<\/th>\n10\/13\/2025 13:45:35<\/td>\n<\/tr>\n
Start Time<\/th>\n10\/09\/2025 20:30:52<\/td>\n<\/tr>\n
End Time<\/th>\n11\/09\/2025 20:30:52<\/td>\n<\/tr>\n
Message Content<\/th>\nUpdate:<\/b> Release of this feature has been postponed; we will announce a new date in the future.<\/p>\n

We are announcing the ability to split recordings by speaker in the closed conversation view in Dynamics 365 Contact Center.<\/p>\n

How does this affect me?<\/b>
This feature enables you to split recordings by speaker in the closed conversation view. This transforms the review process from a linear playback into a targeted, navigable experience. Supervisors can directly go to specific speakers sections, such as the customer or service representatives, without going through the entire audio.<\/p>\n

What action do I need to take?<\/b>
This message is for awareness and no action is required.<\/p>\n

If you would like more information on this feature, please visit Split recordings speaker-wise in closed conversation view<\/a>.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u66f4\u65b0\uff1a<\/b> \u3053\u306e\u6a5f\u80fd\u306e\u30ea\u30ea\u30fc\u30b9\u306f\u5ef6\u671f\u3055\u308c\u307e\u3057\u305f\u3002\u4eca\u5f8c\u3001\u65b0\u3057\u3044\u65e5\u7a0b\u3092\u304a\u77e5\u3089\u305b\u3057\u307e\u3059\u3002<\/p>\n

Dynamics 365 Contact Center \u306e\u30af\u30ed\u30fc\u30ba\u30c9\u4f1a\u8a71\u30d3\u30e5\u30fc\u3067\u8a71\u8005\u3054\u3068\u306b\u9332\u97f3\u3092\u5206\u5272\u3059\u308b\u6a5f\u80fd\u3092\u767a\u8868\u3057\u307e\u3059\u3002<\/p>\n

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MC1169041 | Dynamics 365 Contact Center – Split recordings speaker-wise in closed conversation view Clas […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-13294","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/13294","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=13294"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/13294\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=13294"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=13294"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=13294"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}