{"id":13370,"date":"2025-10-17T13:01:14","date_gmt":"2025-10-17T04:01:14","guid":{"rendered":"https:\/\/m365jp.net\/?p=13370"},"modified":"2025-10-17T13:02:07","modified_gmt":"2025-10-17T04:02:07","slug":"servicerestored-mo1174110-microsoft-365-suite-users-may-be-unable-to-access-the-microsoft-whiteboard-service-through-the-web-and-receive-an-error","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-10-17-servicerestored-mo1174110-microsoft-365-suite-users-may-be-unable-to-access-the-microsoft-whiteboard-service-through-the-web-and-receive-an-error","title":{"rendered":"[serviceRestored] MO1174110 | Microsoft 365 suite | Users may be unable to access the Microsoft Whiteboard service through the web and receive an error"},"content":{"rendered":"
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MO1174110 | Microsoft 365 suite | Users may be unable to access the Microsoft Whiteboard service through the web and receive an error<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been unable to access the Microsoft Whiteboard service through the web and received an error.<\/td>\n<\/tr>\n
Last Updated<\/th>\n10\/17\/2025 03:28:08<\/td>\n<\/tr>\n
Start Time<\/th>\n10\/16\/2025 22:12:00<\/td>\n<\/tr>\n
End Time<\/th>\n10\/17\/2025 01:40:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may be unable to access the Microsoft Whiteboard service through the web and receive an error<\/p>\n

User impact: Users may have been unable to access the Microsoft Whiteboard service through the web and received an error.<\/p>\n

Final status: Our investigation of the service logs and the inaccessible Microsoft Whiteboard URL has identified that an HTML file within the affected infrastructure leveraged by the Microsoft Whiteboard web URL service was inadvertently removed through an automated action, which led to impact. We manually updated and restored this HTML file and confirmed from a subset of affected users that impact is remediated.<\/p>\n

Scope of impact: Any user may have been affected by this event and may have been unable to access the Microsoft Whiteboard service through the web.<\/p>\n

Start time: Thursday, October 16, 2025, at 10:12 PM UTC<\/p>\n

End time: Friday, October 17, 2025, at 1:40 AM UTC<\/p>\n

Root cause: An HTML file within the affected infrastructure leveraged by the Microsoft Whiteboard web URL service was inadvertently removed through an automated action, which led to impact.<\/p>\n

Next steps:
– We’re further analyzing why the HTML file was automatically removed to identify what additional changes can be made to detect sooner and prevent similar impact from occurring again in the future.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u304c Web \u7d4c\u7531\u3067 Microsoft Whiteboard \u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u305a\u3001\u30a8\u30e9\u30fc\u304c\u8868\u793a\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c Web \u7d4c\u7531\u3067 Microsoft Whiteboard \u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u305a\u3001\u30a8\u30e9\u30fc\u304c\u8868\u793a\u3055\u308c\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6700\u7d42\u72b6\u614b: \u30b5\u30fc\u30d3\u30b9 \u30ed\u30b0\u3068\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044 Microsoft Whiteboard URL \u306e\u8abf\u67fb\u306b\u3088\u308a\u3001Microsoft Whiteboard Web URL \u30b5\u30fc\u30d3\u30b9\u306b\u3088\u3063\u3066\u5229\u7528\u3055\u308c\u308b\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u5185\u306e HTML \u30d5\u30a1\u30a4\u30eb\u304c\u81ea\u52d5\u30a2\u30af\u30b7\u30e7\u30f3\u306b\u3088\u3063\u3066\u8aa4\u3063\u3066\u524a\u9664\u3055\u308c\u3001\u5f71\u97ff\u304c\u767a\u751f\u3057\u305f\u3053\u3068\u304c\u7279\u5b9a\u3055\u308c\u307e\u3057\u305f\u3002\u3053\u306e HTML \u30d5\u30a1\u30a4\u30eb\u3092\u624b\u52d5\u3067\u66f4\u65b0\u3057\u3066\u5fa9\u5143\u3057\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u306e\u30b5\u30d6\u30bb\u30c3\u30c8\u304b\u3089\u5f71\u97ff\u304c\u4fee\u5fa9\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: \u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u3053\u306e\u30a4\u30d9\u30f3\u30c8\u306e\u5f71\u97ff\u3092\u53d7\u3051\u3001Web \u7d4c\u7531\u3067 Microsoft Whiteboard \u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2025 \u5e74 10 \u6708 16 \u65e5\u6728\u66dc\u65e5\u5348\u5f8c 10 \u6642 12 \u5206 UTC<\/p>\n

\u7d42\u4e86\u6642\u523b: 2025 \u5e74 10 \u6708 17 \u65e5\u91d1\u66dc\u65e5\u5348\u524d 1 \u6642 40 \u5206 UTC<\/p>\n

\u6839\u672c\u539f\u56e0: Microsoft Whiteboard Web URL \u30b5\u30fc\u30d3\u30b9\u306b\u3088\u3063\u3066\u5229\u7528\u3055\u308c\u3066\u3044\u308b\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u5185\u306e HTML \u30d5\u30a1\u30a4\u30eb\u304c\u3001\u81ea\u52d5\u30a2\u30af\u30b7\u30e7\u30f3\u306b\u3088\u3063\u3066\u8aa4\u3063\u3066\u524a\u9664\u3055\u308c\u3001\u5f71\u97ff\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
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\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MO1174110 | Microsoft 365 suite | Users may be unable to access the Microsoft Whiteboard service through the w […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-13370","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/13370","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=13370"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/13370\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=13370"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=13370"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=13370"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}