{"id":13509,"date":"2025-10-30T03:01:24","date_gmt":"2025-10-29T18:01:24","guid":{"rendered":"https:\/\/m365jp.net\/?p=13509"},"modified":"2025-10-30T03:03:16","modified_gmt":"2025-10-29T18:03:16","slug":"investigating-cr1181379-dynamics-365-apps-users-are-unable-to-use-phone-call-and-messaging-functionality-in-dynamics-365-contact-center","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-10-30-investigating-cr1181379-dynamics-365-apps-users-are-unable-to-use-phone-call-and-messaging-functionality-in-dynamics-365-contact-center","title":{"rendered":"[investigating] CR1181379 | Dynamics 365 Apps | Users are unable to use phone call and messaging functionality in Dynamics 365 Contact Center"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">CR1181379 | Dynamics 365 Apps | Users are unable to use phone call and messaging functionality in Dynamics 365 Contact Center<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">investigating<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>advisory<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users are unable to use phone call and messaging functionality in Dynamics 365 Contact Center.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>10\/29\/2025 17:15:54<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>10\/29\/2025 15:20:00<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Users are unable to use phone call and messaging functionality in Dynamics 365 Contact Center  <\/p>\n<p>  User impact: Users are unable to use phone call and messaging functionality in Dynamics 365 Contact Center.<\/p>\n<p>  Current Status: We are aware of an emerging issue users are unable to use phone call and messaging functionality in Dynamics 365 Contact Center. We are investigating the issue and will provide another update within the next 30 minutes.<\/p>\n<p>  This information is preliminary and may be subject to changes, corrections, and updates.  <\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u306f Dynamics 365 Contact Center \u3067\u96fb\u8a71\u3068\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u6a5f\u80fd\u3092\u4f7f\u7528\u3067\u304d\u307e\u305b\u3093<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306f Dynamics 365 Contact Center \u306e\u901a\u8a71\u304a\u3088\u3073\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u6a5f\u80fd\u3092\u4f7f\u7528\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n<p>  \u73fe\u5728\u306e\u30b9\u30c6\u30fc\u30bf\u30b9: \u30e6\u30fc\u30b6\u30fc\u304c Dynamics 365 \u30b3\u30f3\u30bf\u30af\u30c8 \u30bb\u30f3\u30bf\u30fc\u3067\u96fb\u8a71\u3068\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u6a5f\u80fd\u3092\u4f7f\u7528\u3067\u304d\u306a\u3044\u3068\u3044\u3046\u65b0\u305f\u306a\u554f\u984c\u3092\u8a8d\u8b58\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u554f\u984c\u3092\u8abf\u67fb\u4e2d\u3067\u3042\u308a\u3001\u4eca\u5f8c 30 \u5206\u4ee5\u5185\u306b\u5225\u306e\u66f4\u65b0\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n<p>  \u3053\u306e\u60c5\u5831\u306f\u66ab\u5b9a\u7684\u306a\u3082\u306e\u3067\u3042\u308a\u3001\u5909\u66f4\u3001\u4fee\u6b63\u3001\u66f4\u65b0\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>CR1181379 | Dynamics 365 Apps | Users are unable to use phone call and messaging functionality in Dynamics 365 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-13509","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/13509","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=13509"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/13509\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=13509"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=13509"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=13509"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}