{"id":13762,"date":"2025-11-13T09:00:58","date_gmt":"2025-11-13T00:00:58","guid":{"rendered":"https:\/\/m365jp.net\/?p=13762"},"modified":"2025-11-13T09:01:10","modified_gmt":"2025-11-13T00:01:10","slug":"servicedegradation-it1185063-microsoft-intune-some-users-may-be-unable-to-successfully-enroll-new-aosp-android-open-source-project-devices-into-microsoft-intune-8","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-11-13-servicedegradation-it1185063-microsoft-intune-some-users-may-be-unable-to-successfully-enroll-new-aosp-android-open-source-project-devices-into-microsoft-intune-8","title":{"rendered":"[serviceDegradation] IT1185063 | Microsoft Intune | Some users may be unable to successfully enroll new AOSP (Android Open Source Project) devices into Microsoft Intune"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">IT1185063 | Microsoft Intune | Some users may be unable to successfully enroll new AOSP (Android Open Source Project) devices into Microsoft Intune<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Some users may be unable to successfully enroll new AOSP devices into Microsoft Intune.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>11\/12\/2025 23:56:41<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>11\/12\/2025 04:35:57<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Some users may be unable to successfully enroll new AOSP (Android Open Source Project) devices into Microsoft Intune<\/p>\n<p>  User impact: Some users may be unable to successfully enroll new AOSP devices into Microsoft Intune.<\/p>\n<p>  More info: Affected users may encounter a 20018 or 20019 error and be forced to sign out when attempting to enroll new Microsoft Teams AOSP devices into Microsoft Intune.<\/p>\n<p>  Users who are attempting to enroll AOSP devices into Microsoft Intune may encounter a 20018 or 20019 error and be asked to factory reset.<\/p>\n<p>  Users may also experience device check-in failures.<\/p>\n<p>  Current status: Our efforts to manually apply the mitigation to the affected infrastructure are ongoing. In parallel, we&#8217;re determining whether there are any viable options to expedite this process and remediate the issue.<\/p>\n<p>  Scope of impact: Some users who are attempting to enroll new AOSP devices into Microsoft Intune may be impacted.<\/p>\n<p>  Root cause: A network authentication component misconfiguration is causing the impact.<\/p>\n<p>  Next update by: Thursday, November 13, 2025, at 1:30 AM UTC<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u65b0\u3057\u3044 AOSP (Android \u30aa\u30fc\u30d7\u30f3 \u30bd\u30fc\u30b9 \u30d7\u30ed\u30b8\u30a7\u30af\u30c8) \u30c7\u30d0\u30a4\u30b9\u3092 Microsoft Intune \u306b\u6b63\u5e38\u306b\u767b\u9332\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u65b0\u3057\u3044 AOSP \u30c7\u30d0\u30a4\u30b9\u3092 Microsoft Intune \u306b\u6b63\u5e38\u306b\u767b\u9332\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u8a73\u7d30: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u65b0\u3057\u3044 Microsoft Teams AOSP \u30c7\u30d0\u30a4\u30b9\u3092 Microsoft Intune \u306b\u767b\u9332\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u300120018 \u307e\u305f\u306f 20019 \u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u3001\u30b5\u30a4\u30f3\u30a2\u30a6\u30c8\u3092\u5f37\u5236\u3055\u308c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  AOSP \u30c7\u30d0\u30a4\u30b9\u3092 Microsoft Intune \u306b\u767b\u9332\u3057\u3088\u3046\u3068\u3057\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u306f\u300120018 \u307e\u305f\u306f 20019 \u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u3001\u51fa\u8377\u6642\u8a2d\u5b9a\u306b\u30ea\u30bb\u30c3\u30c8\u3059\u308b\u3088\u3046\u306b\u6c42\u3081\u3089\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u307e\u305f\u3001\u30c7\u30d0\u30a4\u30b9\u306e\u30c1\u30a7\u30c3\u30af\u30a4\u30f3\u306b\u5931\u6557\u3059\u308b\u53ef\u80fd\u6027\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u73fe\u5728\u306e\u30b9\u30c6\u30fc\u30bf\u30b9: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306b\u7de9\u548c\u7b56\u3092\u624b\u52d5\u3067\u9069\u7528\u3059\u308b\u53d6\u308a\u7d44\u307f\u306f\u9032\u884c\u4e2d\u3067\u3059\u3002\u4e26\u884c\u3057\u3066\u3001\u3053\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u8fc5\u901f\u5316\u3057\u3001\u554f\u984c\u3092\u4fee\u5fa9\u3059\u308b\u305f\u3081\u306e\u5b9f\u884c\u53ef\u80fd\u306a\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u3042\u308b\u304b\u3069\u3046\u304b\u3092\u5224\u65ad\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>  \u5f71\u97ff\u306e\u7bc4\u56f2: \u65b0\u3057\u3044 AOSP \u30c7\u30d0\u30a4\u30b9\u3092 Microsoft Intune \u306b\u767b\u9332\u3057\u3088\u3046\u3068\u3057\u3066\u3044\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u6839\u672c\u539f\u56e0: \u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u8a8d\u8a3c\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u306e\u8a2d\u5b9a\u30df\u30b9\u304c\u5f71\u97ff\u3092\u5f15\u304d\u8d77\u3053\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>  \u6b21\u56de\u66f4\u65b0\u65e5: 2025 \u5e74 11 \u6708 13 \u65e5\u6728\u66dc\u65e5\u5348\u524d 1 \u6642 30 \u5206 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>IT1185063 | Microsoft Intune | Some users may be unable to successfully enroll new AOSP (Android Open Source P [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-13762","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/13762","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=13762"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/13762\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=13762"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=13762"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=13762"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}