{"id":13869,"date":"2025-11-19T08:01:01","date_gmt":"2025-11-18T23:01:01","guid":{"rendered":"https:\/\/m365jp.net\/?p=13869"},"modified":"2025-11-19T08:03:29","modified_gmt":"2025-11-18T23:03:29","slug":"servicerestored-op1186186-microsoft-365-apps-users-may-have-been-unable-to-install-microsoft-365-desktop-apps-on-windows-devices","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-11-19-servicerestored-op1186186-microsoft-365-apps-users-may-have-been-unable-to-install-microsoft-365-desktop-apps-on-windows-devices","title":{"rendered":"[serviceRestored] OP1186186 | Microsoft 365 apps | Users may have been unable to install Microsoft 365 desktop apps on Windows devices"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">OP1186186 | Microsoft 365 apps | Users may have been unable to install Microsoft 365 desktop apps on Windows devices<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceRestored<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users may have been unable to install Microsoft 365 desktop apps on Windows devices.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>11\/18\/2025 22:10:51<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>11\/11\/2025 18:00:00<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td>11\/18\/2025 21:00:00<\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Users may have been unable to install Microsoft 365 desktop apps on Windows devices<\/p>\n<p>  User impact: Users may have been unable to install Microsoft 365 desktop apps on Windows devices.<\/p>\n<p>  More info: This only impacted users who attempted to install version 2508 (Build 19127.20358) and version 2507 (Build 19029.20294) of the Microsoft 365 desktop apps.<\/p>\n<p>  Final status: We\u2019ve confirmed that the fixed build is fully deployed and available and we\u2019ve determined that users are now able to install Microsoft 365 desktop apps on Windows devices as expected.  <\/p>\n<p>  Scope of impact: Any user attempting to install Microsoft 365 desktop apps on Windows devices may have been impacted.<\/p>\n<p>  Start time: Tuesday, November 11, 2025, at 6:00 PM UTC<\/p>\n<p>  End time: Tuesday, November 18, 2025, at 9:00 PM UTC<\/p>\n<p>  Root cause: A newly released set of authentication components contained a misconfiguration that prevented users from installing Microsoft 365 desktop apps on Windows devices.<\/p>\n<p>  Next steps:<br \/>  &#8211; We\u2019re reviewing our validation and updating procedures to better detect and prevent issues like this prior to deployment in the future.  <\/p>\n<p>  This is the final update for the event.<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb:\u30e6\u30fc\u30b6\u30fc\u306fWindows\u30c7\u30d0\u30a4\u30b9\u306bMicrosoft 365\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u30a2\u30d7\u30ea\u3092\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3057\u3089\u308c\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff:\u30e6\u30fc\u30b6\u30fc\u306fWindows\u30c7\u30d0\u30a4\u30b9\u306bMicrosoft 365\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u30a2\u30d7\u30ea\u3092\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3057\u3089\u308c\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u8a73\u7d30\u60c5\u5831:\u3053\u306e\u63aa\u7f6e\u306f\u3001Microsoft 365\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u30a2\u30d7\u30ea\u306e\u30d0\u30fc\u30b8\u30e7\u30f32508(\u30d3\u30eb\u30c919127.20358)\u304a\u3088\u3073\u30d0\u30fc\u30b8\u30e7\u30f32507(\u30d3\u30eb\u30c919029.20294)\u306e\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3092\u8a66\u307f\u305f\u30e6\u30fc\u30b6\u30fc\u306b\u306e\u307f\u5f71\u97ff\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>  \u6700\u7d42\u72b6\u6cc1:\u4fee\u6b63\u30d3\u30eb\u30c9\u306f\u5b8c\u5168\u306b\u5c55\u958b\u3055\u308c\u5229\u7528\u53ef\u80fd\u3067\u3042\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u4eca\u5f8cWindows\u30c7\u30d0\u30a4\u30b9\u306b\u671f\u5f85\u901a\u308aMicrosoft 365\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u30a2\u30d7\u30ea\u3092\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p>  \u5f71\u97ff\u7bc4\u56f2:Windows\u30c7\u30d0\u30a4\u30b9\u306bMicrosoft 365\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u30a2\u30d7\u30ea\u3092\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3057\u3088\u3046\u3068\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u5f71\u97ff\u3092\u53d7\u3051\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u958b\u59cb\u6642\u9593:2025\u5e7411\u670811\u65e5\u706b\u66dc\u65e5 \u5348\u5f8c6\u6642 UTC<\/p>\n<p>  \u7d42\u4e86\u6642\u523b:2025\u5e7411\u670818\u65e5\u706b\u66dc\u65e5 \u5348\u5f8c9\u6642 UTC<\/p>\n<p>  \u6839\u672c\u539f\u56e0:\u65b0\u305f\u306b\u30ea\u30ea\u30fc\u30b9\u3055\u308c\u305f\u8a8d\u8a3c\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u30bb\u30c3\u30c8\u306b\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u304cWindows\u30c7\u30d0\u30a4\u30b9\u306bMicrosoft 365\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u30a2\u30d7\u30ea\u3092\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3067\u304d\u306a\u304b\u3063\u305f\u8aa4\u3063\u305f\u8a2d\u5b9a\u304c\u542b\u307e\u308c\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n<p>  \u6b21\u306e\u30b9\u30c6\u30c3\u30d7:<br \/>  &#8211; 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