{"id":13973,"date":"2025-11-23T11:00:51","date_gmt":"2025-11-23T02:00:51","guid":{"rendered":"https:\/\/m365jp.net\/?p=13973"},"modified":"2025-11-23T11:01:27","modified_gmt":"2025-11-23T02:01:27","slug":"servicerestored-it1189146-microsoft-intune-users-intermittently-may-be-unable-to-complete-mobile-application-management-mam-enrollment-and-access-mam-enabled-app","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-11-23-servicerestored-it1189146-microsoft-intune-users-intermittently-may-be-unable-to-complete-mobile-application-management-mam-enrollment-and-access-mam-enabled-app","title":{"rendered":"[serviceRestored] IT1189146 | Microsoft Intune | Users intermittently may be unable to complete Mobile Application Management (MAM) enrollment and access MAM enabled app"},"content":{"rendered":"
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IT1189146 | Microsoft Intune | Users intermittently may be unable to complete Mobile Application Management (MAM) enrollment and access MAM enabled app<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers intermittently may have been unable to complete MAM enrollment and access MAM enabled apps.<\/td>\n<\/tr>\n
Last Updated<\/th>\n11\/23\/2025 01:50:12<\/td>\n<\/tr>\n
Start Time<\/th>\n11\/22\/2025 18:29:19<\/td>\n<\/tr>\n
End Time<\/th>\n11\/22\/2025 23:20:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users intermittently may be unable to complete Mobile Application Management (MAM) enrollment and access MAM enabled apps<\/p>\n

User impact: Users intermittently may have been unable to complete MAM enrollment and access MAM enabled apps.<\/p>\n

More info: Affected users may have also experienced delays receiving app protection policies.<\/p>\n

Final status: The change to disable the impacting process has fully saturated across the affected portion of service infrastructure and we\u2019ve monitored our service telemetry to validate that the remaining errors have been resolved, confirming that the issue is fully remediated.<\/p>\n

Scope of impact: Impact may have occurred for any user attempting to complete MAM enrollment or access MAM enabled apps.<\/p>\n

Start time: Saturday, November 22, 2025, at 6:00 AM UTC<\/p>\n

End time: Saturday, November 22, 2025, at 11:20 PM UTC<\/p>\n

Root cause: A resource contention and load balance issue within a portion of the Mobile Application Management workflow infrastructure in Microsoft Intune had resulted in intermittent failures for MAM enrollment and check in workflows.<\/p>\n

Next steps:
-We\u2019re investigating further into the affected portion of the Mobile Application Management workflow infrastructure to better understand what caused the resource contention and load balance issue, along with how this issue caused impact to MAM enrollment and access to MAM enabled apps so that we can avoid similar impact in the future.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb:\u30e6\u30fc\u30b6\u30fc\u304c\u65ad\u7d9a\u7684\u306b\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u7ba1\u7406(MAM)\u767b\u9332\u3092\u5b8c\u4e86\u3067\u304d\u305a\u3001MAM\u5bfe\u5fdc\u30a2\u30d7\u30ea\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff:\u65ad\u7d9a\u7684\u306bMAM\u767b\u9332\u3092\u5b8c\u4e86\u3067\u304d\u305a\u3001MAM\u5bfe\u5fdc\u30a2\u30d7\u30ea\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304b\u3063\u305f\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u3055\u3089\u306b\u8a73\u3057\u304f\u306f\u3001\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30e6\u30fc\u30b6\u30fc\u306f\u30a2\u30d7\u30ea\u4fdd\u8b77\u30dd\u30ea\u30b7\u30fc\u306e\u53d7\u3051\u53d6\u308a\u306b\u9045\u5ef6\u3092\u611f\u3058\u305f\u53ef\u80fd\u6027\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6700\u7d42\u72b6\u6cc1:\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30d7\u30ed\u30bb\u30b9\u306e\u7121\u52b9\u5316\u5909\u66f4\u306f\u3001\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30b5\u30fc\u30d3\u30b9\u30a4\u30f3\u30d5\u30e9\u5168\u4f53\u306b\u5b8c\u5168\u306b\u6d78\u900f\u3057\u3066\u304a\u308a\u3001\u6b8b\u308a\u306e\u30a8\u30e9\u30fc\u304c\u89e3\u6c7a\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3059\u308b\u305f\u3081\u306b\u30b5\u30fc\u30d3\u30b9\u30c6\u30ec\u30e1\u30c8\u30ea\u3092\u76e3\u8996\u3057\u3001\u554f\u984c\u304c\u5b8c\u5168\u306b\u89e3\u6c7a\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2:\u5f71\u97ff\u306f\u3001MAM\u767b\u9332\u3092\u5b8c\u4e86\u3057\u3088\u3046\u3068\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u3084MAM\u5bfe\u5fdc\u30a2\u30d7\u30ea\u306e\u30a2\u30af\u30bb\u30b9\u3092\u8a66\u307f\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u5bfe\u3057\u3066\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593:2025\u5e7411\u670822\u65e5\u571f\u66dc\u65e5 \u5348\u524d6\u6642 UTC<\/p>\n

\u7d42\u4e86\u6642\u523b:2025\u5e7411\u670822\u65e5\u571f\u66dc\u65e5 23:20 UTC<\/p>\n

\u6839\u672c\u539f\u56e0:Microsoft Intune\u306e\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u7ba1\u7406\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u30a4\u30f3\u30d5\u30e9\u306e\u4e00\u90e8\u306b\u304a\u3051\u308b\u30ea\u30bd\u30fc\u30b9\u7af6\u5408\u304a\u3088\u3073\u30ed\u30fc\u30c9\u30d0\u30e9\u30f3\u30b9\u306e\u554f\u984c\u306b\u3088\u308a\u3001MAM\u767b\u9332\u304a\u3088\u3073\u30c1\u30a7\u30c3\u30af\u30a4\u30f3\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u65ad\u7d9a\u7684\u306a\u969c\u5bb3\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
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\u3053\u308c\u304c\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

IT1189146 | Microsoft Intune | Users intermittently may be unable to complete Mobile Application Management (M […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-13973","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/13973","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=13973"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/13973\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=13973"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=13973"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=13973"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}