{"id":14095,"date":"2025-12-03T14:00:53","date_gmt":"2025-12-03T05:00:53","guid":{"rendered":"https:\/\/m365jp.net\/?p=14095"},"modified":"2025-12-03T14:01:21","modified_gmt":"2025-12-03T05:01:21","slug":"servicerestored-sp1191627-sharepoint-online-some-users-may-be-unable-to-open-pdfs-within-sharepoint-online","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-12-03-servicerestored-sp1191627-sharepoint-online-some-users-may-be-unable-to-open-pdfs-within-sharepoint-online","title":{"rendered":"[serviceRestored] SP1191627 | SharePoint Online | Some users may be unable to open PDFs within SharePoint Online"},"content":{"rendered":"
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SP1191627 | SharePoint Online | Some users may be unable to open PDFs within SharePoint Online<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been unable to open PDFs within SharePoint Online.<\/td>\n<\/tr>\n
Last Updated<\/th>\n12\/03\/2025 04:03:50<\/td>\n<\/tr>\n
Start Time<\/th>\n12\/02\/2025 14:55:00<\/td>\n<\/tr>\n
End Time<\/th>\n12\/02\/2025 18:10:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be unable to open PDFs within SharePoint Online<\/p>\n

User impact: Users may have been unable to open PDFs within SharePoint Online.<\/p>\n

Final status: We’ve determined that an experimental feature change was rolled out more broadly than intended due to a configuration issue with a recent service update. We’ve disabled the problematic changes throughout the affected environment and monitored our service health telemetry to confirm that impact is resolved.<\/p>\n

Scope of impact: Users who attempted to open PDFs within SharePoint Online may have been affected by this event. <\/p>\n

Start time: Tuesday, December 2, 2025, at 2:55 PM UTC<\/p>\n

End time: Tuesday, December 2, 2025, at 6:10 PM UTC<\/p>\n

Root cause: An experimental feature change was rolled out more broadly than intended due to a configuration issue with a recent service update.<\/p>\n

Next steps:
– We’re reviewing our update testing and validation methods to better identify the potential for configuration issues such as this prior to deployment and prevent similar impact in the future. <\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

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SP1191627 | SharePoint Online | Some users may be unable to open PDFs within SharePoint Online Status serviceR […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-14095","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/14095","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=14095"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/14095\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=14095"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=14095"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=14095"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}