{"id":14124,"date":"2025-12-04T16:01:14","date_gmt":"2025-12-04T07:01:14","guid":{"rendered":"https:\/\/m365jp.net\/?p=14124"},"modified":"2025-12-04T16:01:50","modified_gmt":"2025-12-04T07:01:50","slug":"servicedegradation-op1192004-microsoft-365-apps-users-may-not-be-able-to-download-microsoft-365-desktop-apps-from-the-microsoft-365-homepage","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-12-04-servicedegradation-op1192004-microsoft-365-apps-users-may-not-be-able-to-download-microsoft-365-desktop-apps-from-the-microsoft-365-homepage","title":{"rendered":"[serviceDegradation] OP1192004 | Microsoft 365 apps | Users may not be able to download Microsoft 365 desktop apps from the Microsoft 365 homepage"},"content":{"rendered":"
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OP1192004 | Microsoft 365 apps | Users may not be able to download Microsoft 365 desktop apps from the Microsoft 365 homepage<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may not be able to download Microsoft 365 desktop apps from the Microsoft 365 homepage.<\/td>\n<\/tr>\n
Last Updated<\/th>\n12\/04\/2025 06:45:00<\/td>\n<\/tr>\n
Start Time<\/th>\n12\/02\/2025 17:21:00<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may not be able to download Microsoft 365 desktop apps from the Microsoft 365 homepage<\/p>\n

User impact: Users may not be able to download Microsoft 365 desktop apps from the Microsoft 365 homepage.<\/p>\n

Current status: Our analysis of the components of Microsoft 365 infrastructure, as well as recently deployed changes, identified that a recent service update containing a code issue is impacting the license check process, leading to users being unable to download Microsoft 365 desktop apps from the homepage. We’ve developed a fix and we’re working to validate this fix to ensure it successfully addresses the impact.<\/p>\n

Scope of impact: Any user may be affected by this event, and may be unable to download Microsoft 365 desktop apps from the Microsoft 365 homepage. This section may be updated as our investigation continues.<\/p>\n

Start time: Tuesday, December 2, 2025, at 5:21 PM UTC<\/p>\n

Root cause: A recent service update containing a code issue is impacting the license check process, leading to users being unable to download Microsoft 365 desktop apps from the homepage.<\/p>\n

Next update by: Thursday, December 4, 2025, at 9:30 AM UTC<\/td>\n<\/tr>\n

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OP1192004 | Microsoft 365 apps | Users may not be able to download Microsoft 365 desktop apps from the Microso […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-14124","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/14124","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=14124"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/14124\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=14124"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=14124"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=14124"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}