{"id":14125,"date":"2025-12-04T19:00:57","date_gmt":"2025-12-04T10:00:57","guid":{"rendered":"https:\/\/m365jp.net\/?p=14125"},"modified":"2025-12-04T19:01:50","modified_gmt":"2025-12-04T10:01:50","slug":"servicedegradation-op1192004-microsoft-365-apps-users-may-not-be-able-to-download-microsoft-365-desktop-apps-from-the-microsoft-365-homepage-2","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-12-04-servicedegradation-op1192004-microsoft-365-apps-users-may-not-be-able-to-download-microsoft-365-desktop-apps-from-the-microsoft-365-homepage-2","title":{"rendered":"[serviceDegradation] OP1192004 | Microsoft 365 apps | Users may not be able to download Microsoft 365 desktop apps from the Microsoft 365 homepage"},"content":{"rendered":"
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OP1192004 | Microsoft 365 apps | Users may not be able to download Microsoft 365 desktop apps from the Microsoft 365 homepage<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may not be able to download Microsoft 365 desktop apps from the Microsoft 365 homepage.<\/td>\n<\/tr>\n
Last Updated<\/th>\n12\/04\/2025 09:31:02<\/td>\n<\/tr>\n
Start Time<\/th>\n12\/02\/2025 17:21:00<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may not be able to download Microsoft 365 desktop apps from the Microsoft 365 homepage<\/p>\n

User impact: Users may not be able to download Microsoft 365 desktop apps from the Microsoft 365 homepage.<\/p>\n

Current status: We’re continuing to validate and test the aforementioned fix in our internal environment to ensure its efficacy prior to deploying it to the affected infrastructure and we expect to provide an estimated deployment time line by our next scheduled update.<\/p>\n

Scope of impact: Any user may be affected by this event, and may be unable to download Microsoft 365 desktop apps from the Microsoft 365 homepage. This section may be updated as our investigation continues.<\/p>\n

Start time: Tuesday, December 2, 2025, at 5:21 PM UTC<\/p>\n

Root cause: A recent service update containing a code issue is impacting the license check process, leading to users being unable to download Microsoft 365 desktop apps from the homepage.<\/p>\n

Next update by: Thursday, December 4, 2025, at 6:30 PM UTC<\/td>\n<\/tr>\n

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OP1192004 | Microsoft 365 apps | Users may not be able to download Microsoft 365 desktop apps from the Microso […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-14125","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/14125","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=14125"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/14125\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=14125"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=14125"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=14125"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}