{"id":14162,"date":"2025-12-06T09:01:14","date_gmt":"2025-12-06T00:01:14","guid":{"rendered":"https:\/\/m365jp.net\/?p=14162"},"modified":"2025-12-06T09:11:02","modified_gmt":"2025-12-06T00:11:02","slug":"servicedegradation-ex1183224-exchange-online-some-users-may-be-unable-to-access-the-my-templates-and-viva-insights-outlook-add-ins-in-exchange-online-27","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-12-06-servicedegradation-ex1183224-exchange-online-some-users-may-be-unable-to-access-the-my-templates-and-viva-insights-outlook-add-ins-in-exchange-online-27","title":{"rendered":"[serviceDegradation] EX1183224 | Exchange Online | Some users may be unable to access the My Templates and Viva Insights Outlook add-ins in Exchange Online"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">EX1183224 | Exchange Online | Some users may be unable to access the My Templates and Viva Insights Outlook add-ins in Exchange Online<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>advisory<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users may be unable to access the My Templates and Viva Insights Outlook add-ins in Exchange Online.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>12\/05\/2025 23:46:38<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>11\/05\/2025 20:53:41<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Some users may be unable to access the My Templates and Viva Insights Outlook add-ins in Exchange Online<\/p>\n<p>  User impact: Users may be unable to access the My Templates and Viva Insights Outlook add-ins in Exchange Online.<\/p>\n<p>  Current status: We&#8217;ve identified that the missing Templates and Viva Insights add-ins data were synced to Exchange Online. We recommend clearing the cache, refreshing the browser data, and providing the results with our representatives to validate if the synced   data has remediated impact.<\/p>\n<p>  Scope of impact: The problem impacts some users trying to access the My Templates and Viva Insights Outlook add-ins in Exchange Online. This section may be updated as our investigation progresses.<\/p>\n<p>  Next update by: Monday, December 8, 2025, at 11:00 PM UTC<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb:\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306fExchange Online\u3067My Templates\u3084Viva Insights Outlook\u30a2\u30c9\u30a4\u30f3\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff:\u30e6\u30fc\u30b6\u30fc\u306fExchange Online\u306e\u300cMy Templates\u300d\u3084\u300cViva Insights\u300dOutlook\u30a2\u30c9\u30a4\u30f3\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u73fe\u72b6:\u6b20\u3051\u3066\u3044\u305f\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3068Viva Insights\u306e\u30a2\u30c9\u30a4\u30f3\u30c7\u30fc\u30bf\u306fExchange Online\u306b\u540c\u671f\u3055\u308c\u3066\u3044\u308b\u3053\u3068\u304c\u78ba\u8a8d\u3055\u308c\u307e\u3057\u305f\u3002\u30ad\u30e3\u30c3\u30b7\u30e5\u3092\u30af\u30ea\u30a2\u3057\u3001\u30d6\u30e9\u30a6\u30b6\u30c7\u30fc\u30bf\u3092\u66f4\u65b0\u3057\u3001\u7d50\u679c\u3092\u62c5\u5f53\u8005\u306b\u63d0\u51fa\u3057\u3066\u540c\u671f\u30c7\u30fc\u30bf\u304c\u6539\u5584\u3057\u305f\u5f71\u97ff\u304c\u3042\u308b\u304b\u691c\u8a3c\u3059\u308b\u3053\u3068\u3092\u304a\u52e7\u3081\u3057\u307e\u3059\u3002<\/p>\n<p>  \u5f71\u97ff\u7bc4\u56f2:\u3053\u306e\u554f\u984c\u306f\u3001Exchange Online\u3067My Templates\u3084Viva Insights Outlook\u30a2\u30c9\u30a4\u30f3\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3059\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u30bb\u30af\u30b7\u30e7\u30f3\u306f\u8abf\u67fb\u306e\u9032\u5c55\u306b\u4f34\u3044\u66f4\u65b0\u3055\u308c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u6b21\u56de\u66f4\u65b0:2025\u5e7412\u67088\u65e5\u6708\u66dc\u65e5 23:00 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>EX1183224 | Exchange Online | Some users may be unable to access the My Templates and Viva Insights Outlook ad [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-14162","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/14162","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=14162"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/14162\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=14162"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=14162"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=14162"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}