{"id":14202,"date":"2025-12-09T21:01:08","date_gmt":"2025-12-09T12:01:08","guid":{"rendered":"https:\/\/m365jp.net\/?p=14202"},"modified":"2025-12-09T21:02:13","modified_gmt":"2025-12-09T12:02:13","slug":"servicedegradation-ex1183224-exchange-online-some-users-may-be-unable-to-access-the-my-templates-and-viva-insights-outlook-add-ins-in-exchange-online-29","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-12-09-servicedegradation-ex1183224-exchange-online-some-users-may-be-unable-to-access-the-my-templates-and-viva-insights-outlook-add-ins-in-exchange-online-29","title":{"rendered":"[serviceDegradation] EX1183224 | Exchange Online | Some users may be unable to access the My Templates and Viva Insights Outlook add-ins in Exchange Online"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">EX1183224 | Exchange Online | Some users may be unable to access the My Templates and Viva Insights Outlook add-ins in Exchange Online<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>advisory<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users may be unable to access the My Templates and Viva Insights Outlook add-ins in Exchange Online.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>12\/09\/2025 11:05:51<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>11\/05\/2025 20:53:41<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Some users may be unable to access the My Templates and Viva Insights Outlook add-ins in Exchange Online<\/p>\n<p>  User impact: Users may be unable to access the My Templates and Viva Insights Outlook add-ins in Exchange Online.<\/p>\n<p>  Current status: We&#8217;re collaborating with representatives to determine whether the remaining affected users issues are linked to the deployment. As part of this investigation, we have requested that they install the relevant add-in and provide two or three additional   email addresses experiencing the problem, along with HTTP Archive (HAR) trace for Outlook on the web. This information will enable us to isolate the root cause and formulate an effective mitigation plan.<\/p>\n<p>  Scope of impact: The problem impacts some users trying to access the My Templates and Viva Insights Outlook add-ins in Exchange Online. This section may be updated as our investigation progresses.<\/p>\n<p>  Next update by: Wednesday, December 10, 2025, at 7:00 AM UTC<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb:\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306fExchange Online\u3067My Templates\u3084Viva Insights Outlook\u30a2\u30c9\u30a4\u30f3\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff:\u30e6\u30fc\u30b6\u30fc\u306fExchange Online\u306e\u300cMy Templates\u300d\u3084\u300cViva Insights\u300dOutlook\u30a2\u30c9\u30a4\u30f3\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u73fe\u72b6:\u6b8b\u308b\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30e6\u30fc\u30b6\u30fc\u306e\u554f\u984c\u304c\u5c0e\u5165\u306b\u95a2\u9023\u3057\u3066\u3044\u308b\u304b\u3069\u3046\u304b\u3092\u8abf\u67fb\u3059\u308b\u305f\u3081\u3001\u62c5\u5f53\u8005\u3068\u5354\u529b\u3057\u3066\u3044\u307e\u3059\u3002\u8abf\u67fb\u306e\u4e00\u74b0\u3068\u3057\u3066\u3001\u95a2\u9023\u3059\u308b\u30a2\u30c9\u30a4\u30f3\u3092\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3057\u3001\u554f\u984c\u3092\u62b1\u3048\u3066\u3044\u308b2\u301c3\u3064\u306e\u8ffd\u52a0\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3068\u3001Web\u4e0a\u306eOutlook\u7528\u306eHTTP Archive(HAR)\u30c8\u30ec\u30fc\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3088\u3046\u8981\u8acb\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u60c5\u5831\u306b\u3088\u308a\u3001\u6839\u672c\u539f\u56e0\u3092\u7279\u5b9a\u3057\u3001\u52b9\u679c\u7684\u306a\u7de9\u548c\u8a08\u753b\u3092\u7b56\u5b9a\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>  \u5f71\u97ff\u7bc4\u56f2:\u3053\u306e\u554f\u984c\u306f\u3001Exchange Online\u3067My Templates\u3084Viva Insights Outlook\u30a2\u30c9\u30a4\u30f3\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3059\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u30bb\u30af\u30b7\u30e7\u30f3\u306f\u8abf\u67fb\u306e\u9032\u5c55\u306b\u4f34\u3044\u66f4\u65b0\u3055\u308c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u6b21\u56de\u66f4\u65b0:2025\u5e7412\u670810\u65e5\u6c34\u66dc\u65e5 \u5348\u524d7\u6642 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>EX1183224 | Exchange Online | Some users may be unable to access the My Templates and Viva Insights Outlook ad [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-14202","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/14202","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=14202"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/14202\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=14202"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=14202"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=14202"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}