{"id":14226,"date":"2025-12-10T15:00:55","date_gmt":"2025-12-10T06:00:55","guid":{"rendered":"https:\/\/m365jp.net\/?p=14226"},"modified":"2025-12-10T15:01:39","modified_gmt":"2025-12-10T06:01:39","slug":"servicerestored-mo1193724-microsoft-365-suite-users-in-australia-may-experience-issues-accessing-microsoft-services-including-microsoft-teams-and-microsoft-365","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-12-10-servicerestored-mo1193724-microsoft-365-suite-users-in-australia-may-experience-issues-accessing-microsoft-services-including-microsoft-teams-and-microsoft-365","title":{"rendered":"[serviceRestored] MO1193724 | Microsoft 365 suite | Users in Australia may experience issues accessing Microsoft services including Microsoft Teams and Microsoft 365"},"content":{"rendered":"
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MO1193724 | Microsoft 365 suite | Users in Australia may experience issues accessing Microsoft services including Microsoft Teams and Microsoft 365<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers in Australia may have experienced issues when accessing various Microsoft 365 services.<\/td>\n<\/tr>\n
Last Updated<\/th>\n12\/10\/2025 05:54:46<\/td>\n<\/tr>\n
Start Time<\/th>\n12\/10\/2025 02:48:00<\/td>\n<\/tr>\n
End Time<\/th>\n12\/10\/2025 02:57:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users in Australia may experience issues accessing Microsoft services including Microsoft Teams and Microsoft 365<\/p>\n

User impact: Users in Australia may have experienced issues when accessing various Microsoft 365 services.<\/p>\n

More info: Users may have experienced issues when attempting to access various Microsoft 365 services including but not limited to Microsoft Teams, SharePoint, OneDrive and Exchange Online services. <\/p>\n

Final status: We\u2019ve taken proactive action to reroute all traffic to prevent recurrence of this issue while we address the networking issue contributing to the problem. We monitored the service for an extended period and confirmed that the service was stable and the issue resolved.<\/p>\n

Scope of impact: Any users served through the Australia region may have been affected by this issue if they attempted to access Microsoft services including but not limited to Microsoft Teams, Exchange Online, SharePoint and OneDrive.<\/p>\n

Start time: Wednesday, December 10, 2025, at 2:48 AM UTC<\/p>\n

End time: Wednesday, December 10, 2025, at 2:57 AM UTC<\/p>\n

Preliminary root cause: A portion of our networking infrastructure became degraded and subsequently unreachable which resulted in Microsoft services being inaccessible.<\/p>\n

Next steps:
– We\u2019re analyzing what caused our networking infrastructure to delay failover response times and focus on monitoring to more quickly identify and prevent similar issues from occurring in the future.<\/p>\n

We\u2019ll provide a preliminary Post-Incident Report within two business days and a final Post-Incident Report within five business days.<\/td>\n<\/tr>\n

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