{"id":14227,"date":"2025-12-10T16:00:57","date_gmt":"2025-12-10T07:00:57","guid":{"rendered":"https:\/\/m365jp.net\/?p=14227"},"modified":"2025-12-10T16:02:08","modified_gmt":"2025-12-10T07:02:08","slug":"servicedegradation-ex1183224-exchange-online-some-users-may-be-unable-to-access-the-my-templates-and-viva-insights-outlook-add-ins-in-exchange-online-30","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-12-10-servicedegradation-ex1183224-exchange-online-some-users-may-be-unable-to-access-the-my-templates-and-viva-insights-outlook-add-ins-in-exchange-online-30","title":{"rendered":"[serviceDegradation] EX1183224 | Exchange Online | Some users may be unable to access the My Templates and Viva Insights Outlook add-ins in Exchange Online"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">EX1183224 | Exchange Online | Some users may be unable to access the My Templates and Viva Insights Outlook add-ins in Exchange Online<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>advisory<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users may be unable to access the My Templates and Viva Insights Outlook add-ins in Exchange Online.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>12\/10\/2025 06:29:01<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>11\/05\/2025 20:53:41<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Some users may be unable to access the My Templates and Viva Insights Outlook add-ins in Exchange Online<\/p>\n<p>  User impact: Users may be unable to access the My Templates and Viva Insights Outlook add-ins in Exchange Online.<\/p>\n<p>  Current status: We&#8217;re continuing our collaborative efforts with representatives to determine whether the remaining affected users issues are linked to the aforementioned deployment. Additionally, we\u2019re awaiting confirmation from your support case owners on   whether the HAR trace log for Outlook on the web has been collected so we can proceed with our root case analysis and subsequent troubleshooting steps.  <\/p>\n<p>  Scope of impact: The problem impacts some users trying to access the My Templates and Viva Insights Outlook add-ins in Exchange Online. This section may be updated as our investigation progresses.<\/p>\n<p>  Next update by: Wednesday, December 10, 2025, at 9:30 AM UTC<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb:\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306fExchange Online\u3067My Templates\u3084Viva Insights Outlook\u30a2\u30c9\u30a4\u30f3\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff:\u30e6\u30fc\u30b6\u30fc\u306fExchange Online\u306e\u300cMy Templates\u300d\u3084\u300cViva Insights\u300dOutlook\u30a2\u30c9\u30a4\u30f3\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u73fe\u72b6:\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30e6\u30fc\u30b6\u30fc\u306e\u6b8b\u308a\u306e\u554f\u984c\u304c\u524d\u8ff0\u306e\u5c55\u958b\u306b\u95a2\u9023\u3057\u3066\u3044\u308b\u304b\u3069\u3046\u304b\u3092\u8abf\u67fb\u3059\u308b\u305f\u3081\u3001\u62c5\u5f53\u8005\u3068\u5354\u529b\u3092\u7d9a\u3051\u3066\u3044\u307e\u3059\u3002\u3055\u3089\u306b\u3001Outlook\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u7248HAR\u30c8\u30ec\u30fc\u30b9\u30ed\u30b0\u304c\u53ce\u96c6\u3055\u308c\u305f\u304b\u3069\u3046\u304b\u3001\u30b5\u30dd\u30fc\u30c8\u30b1\u30fc\u30b9\u306e\u62c5\u5f53\u8005\u304b\u3089\u306e\u78ba\u8a8d\u3092\u5f85\u3063\u3066\u304a\u308a\u3001\u30eb\u30fc\u30c8\u30b1\u30fc\u30b9\u5206\u6790\u3068\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u9032\u3081\u307e\u3059\u3002<\/p>\n<p>  \u5f71\u97ff\u7bc4\u56f2:\u3053\u306e\u554f\u984c\u306f\u3001Exchange Online\u3067My Templates\u3084Viva Insights Outlook\u30a2\u30c9\u30a4\u30f3\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3059\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u30bb\u30af\u30b7\u30e7\u30f3\u306f\u8abf\u67fb\u306e\u9032\u5c55\u306b\u4f34\u3044\u66f4\u65b0\u3055\u308c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u6b21\u56de\u66f4\u65b0:2025\u5e7412\u670810\u65e5\u6c34\u66dc\u65e5 \u5348\u524d9\u664230\u5206 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>EX1183224 | Exchange Online | Some users may be unable to access the My Templates and Viva Insights Outlook ad [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-14227","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/14227","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=14227"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/14227\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=14227"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=14227"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=14227"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}